Texas Nissan of Grapevine

Travis and James addressed all of requests and wishes in finding a new, used vehicle. We received more for our trade than we expected, and , believe it or not, these two worked us into a fully loaded Maxima finding a new, used vehicle. We received more for our trade than we expected, and , believe it or not, these two worked us into a fully loaded Maxima when we thought we could only afford an Altima! They definitely changed our outlook on car salesman and the car buying experience and i can say with confidence that we will be customers here for many years to come. Also, Natalie Saurez talked us through our options regarding extended warranties and coverage and our monthly payment BARELY increased!! We are now covered for an additional 8 years, above and beyond the dealers normal warranty!!! A real diamond in the rough! More

great job Garret Elkins; He was easy to talk to : he know very good inportant about the truck ; he made buying the truck easy i like that. know very good inportant about the truck ; he made buying the truck easy i like that. More

I highly recommend Texas nissan of Grapevine and I gave them a high rating because of the excellent service I had. I went in not knowing for sure exactly what I wanted, Nathan Glass and Jason Neely helped them a high rating because of the excellent service I had. I went in not knowing for sure exactly what I wanted, Nathan Glass and Jason Neely helped me get into a nice used car for a GREAT price and they answered every question i had and didnt treat me like I was stupid. I will definitlely recommend them to everyone I know. More

Garret was so nice, very knowledgeable, trust worthy, and I felt like I was winning when I left. I never felt pressured felt great with my sissy on to purchase!!! I will be recommending him to everyone!!! I felt like I was winning when I left. I never felt pressured felt great with my sissy on to purchase!!! I will be recommending him to everyone!!! More

Garret is the best salesman i have ever met. I felt comfortable and in good hands. Will purchase future vehicles with him and recommend him!!! comfortable and in good hands. Will purchase future vehicles with him and recommend him!!! More

They both were great sales people very friendly & professional great customer service skills.....my experience with the business part turned out to not be so great...they sent a check thru that they professional great customer service skills.....my experience with the business part turned out to not be so great...they sent a check thru that they were suppose to hold.....we signed the hold form any even made a phone call the day before as we were told to do and the check was processed anyway causing a overdraft on the account.....we called and told Sean Biggs about this to this day nothing has been done about it.....now this is poor customer services.....we should be given the overdraft charge back..... More

The overall sales experience was pleasant. Garrett in finance was excellent! He took the time to explain everything in detail and answered all of our questions and concerns. Justin in service was great! finance was excellent! He took the time to explain everything in detail and answered all of our questions and concerns. Justin in service was great! He took care of some minor repairs on the vehicle that exceeded our expectations. More

We had the pleasure of working with Josh Scalf. Josh is a great listener, and selected vehicles for us to preview that clearly met our specifications. We got a great car, at a great price, and look forwar a great listener, and selected vehicles for us to preview that clearly met our specifications. We got a great car, at a great price, and look forward to working with Josh again! More

Garrett and Travis were a pleasure to work with while looking for my next car. I have rated them as "Great" in every category, save the "overall experience", where I gave a "Good" rating. I wanted to looking for my next car. I have rated them as "Great" in every category, save the "overall experience", where I gave a "Good" rating. I wanted to explain why only "Good" in the overall category: The only reason they didn't get a "Great" rating here is the length of time to finish our purchase. We arrived at around 10am, and FINALLY left in our new car at 4:15pm. That is a LONG day... I understand the tactics behind the sales sheets, cross-outs, as well as the back and forth from manager/financier to customer as a tactic to a) keep you there longer so you can't car shop elsewhere; and b) to seem like they are working the best deal for you. -- I played the game and went through all of these things and honestly, in the end - I got an awesome car, with better warranties than I would have gotten with a new car. - And with these two friendly guys, there really was NO hassle with the negotiations. Garrett and Travis were both very helpful and a full service team as far as getting us into a nice used car that we wanted. I will definitely go back to these guys for my next car, and I highly recommend them to anyone in the market for a great, top quality, certified used car! More

James was very helpful in locating the style and the price range of the used car we were looking for. He was very hlepful in the service process. He calleded to follow after the service call. I wold price range of the used car we were looking for. He was very hlepful in the service process. He calleded to follow after the service call. I wold recommend the salesperson and the dealership to family and friends. More