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Texas Nissan of Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.5
1,654 Reviews
Texas Nissan of Grapevine is your one-stop shop for all your automotive needs, whether you're looking for your next family van or an affordable used sports car, you're sure to find it at our Grapevine Nissan dealership. At Texas Nissan, we boast an expert staff of sales and service professionals. Visit us today and let our staff treat you to a one-of-a-kind car buying experience that is fun, simple and hassle-free. Also, be sure to check out our full service auto repair shop and Nissan parts department that are well-equipped to handle most any service or repair job. At Texas Nissan of Grapevine, we want our customers to feel relaxed and comfortable during the entire car buying process. That's why we've designed a bright and welcoming showroom that makes finding your next new car a stress-free experience that we hope is fun and enjoyable. Our sales associates are highly-trained to know the ends and out of the entire Nissan lineup and can help you find the perfect new car for you and your family. At Texas Nissan, we are dedicated to the community that has given us so much, which is why we donate to several terrific local organizations like Kids Matter International, which works to help children not only in Texas but all over the world. Texas Nissan is also proud to offer our customers the entire lineup of new Nissan cars for sale near Dallas. Our stock of new Nissan cars features not only terrific family sedans and minivans, but also feature-packed trucks and SUVs, all priced at exceptionally competitive rates. If you're looking for a large selection of quality and reliable used Nissan cars for sale in Grapevine, you'll also find a wide variety of used Nissan cars at Texas Nissan, as well as cars from other top automakers. Visit our store located at 1401 W. State Hwy to browse all of our new and used inventory and to learn more about our current Nissan financing options and monthly specials. Top-notch car repair in Grapevine is just around the corner at Texas Nissan. Our service technicians have been factory-trained to work with most makes and models, so whether you need a simple oil change or more complicated repair work, you'll always find quick and efficient auto repair at our Grapevine Nissan dealership. It has been our privilege to serve the Grapevine community as your go-to Nissan dealership. For more information about our lineup and all the services we offer, visit us today. Just remember, if you've been searching for a top-rated Dallas-area Nissan dealer, Texas Nissan is the place to go for exceptional service, affordable prices and a buying experience like no other.
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1401 W State Highway 114

Grapevine, TX

76051

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Showing 1,654 reviews

July 13, 2025

they are so good thank you perfect service and good quality nice and friendly people thank you More

by huda_albayati
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
forgot
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Jul 18, 2025 -

Texas Nissan of Grapevine responded

Thank you for taking the time to share your experience with us. We truly appreciate your kind words about our service quality and team. It means so much to hear that you found our staff to be welcoming and helpful throughout your visit. Your feedback about our excellent service motivates us to continue delivering the high standards our customers deserve. We are grateful for your trust in Texas Nissan and look forward to serving you again in the future.

July 12, 2025

Only negative was the amount of time it took to provide list of issues was excessive. More

by jer2239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember any names
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Jul 17, 2025 -

Texas Nissan of Grapevine responded

Thank you for taking the time to share your feedback. We understand your frustration regarding the time it took to provide the list of recommended services. We recognize that waiting longer than expected can be inconvenient, and we appreciate you bringing this to our attention. Your feedback helps us identify areas where we can improve our service timing. We value your business and are committed to working on providing more efficient service in the future.

July 12, 2025

Not a welcoming atmosphere like it was before. No car wash after service. I'll be looking for another Nissan service center. More

by DELEON-3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha
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Jul 17, 2025 -

Texas Nissan of Grapevine responded

We understand your frustration with the changes you've noticed in our service department's atmosphere and are sorry to hear that you feel this way. Your feedback about the welcoming environment and car wash service is valuable to us, as we want every customer to have a positive experience when visiting our service center. We recognize that these details matter and contribute to the overall quality of service you expect. We would appreciate the opportunity to discuss your concerns further and work toward making improvements. Please contact our Service Director, Clint Givens, at Cgivens@vtaig.com so we can address these issues directly.

July 12, 2025

Awesome services. Friendly and always explain what is going on with my car. I don't feel like I've been take advantage of like the other Nissan dealership I went to. More

by venusgunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jul 17, 2025 -

Texas Nissan of Grapevine responded

Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our services exceptional and that our team has been able to provide you with clear explanations about your vehicle's needs. It means so much to us that you feel comfortable and well-informed during your visits, and that we have earned your trust through honest and transparent service. We truly appreciate that you make the 30-minute drive to see us, and we are honored to have gained your loyalty. Your confidence in our team motivates us to continue delivering the quality service you deserve. We look forward to serving you and your Nissan for many years to come.

July 11, 2025

Great Treatment on car buying first customer experience thanks to Walid and Ajak sales representatives More

by AGARWAL.ANAG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ajak, Walid, John
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Jul 17, 2025 -

Texas Nissan of Grapevine responded

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that your first car buying experience exceeded your expectations. It means so much to us that you felt you received excellent service throughout the process. Your feedback about our sales team's dedication to providing outstanding customer care truly brightens our day. We are proud to have team members who make each customer feel valued and supported during their vehicle purchase journey. Thank you for choosing Texas Nissan, and we hope you enjoy your new vehicle!

July 10, 2025

There are indescribable hidden charges. Which are not seen at any other dealer. Customer is forced to pay those charges to receive the car keys. More

by FUKHANN9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
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Jul 16, 2025 -

Texas Nissan of Grapevine responded

We are sorry to hear that you feel this way about your experience with us. Transparency in our pricing is something we take seriously, and we want to ensure all customers feel confident about their bill. Your feedback about these concerns is valuable to us as we work to improve our processes. We would appreciate the opportunity to discuss this matter further with you. Please contact our Service Director, Clint Givens, at Cgivens@vtaig.com so we can work toward a resolution.

July 10, 2025

I was very pleased with my service advisor Samantha. She looked up my service history and warranty plan to see exactly what my truck needed done More

by mitchsherri13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jul 17, 2025 -

Texas Nissan of Grapevine responded

Thank you for taking the time to share your positive experience with us! We are delighted to hear that Samantha provided you with excellent service as your service advisor. It's wonderful to know that she took the time to review your service history and warranty details to determine exactly what your truck required. We truly value customers like you who recognize the dedication our team puts into delivering thorough and personalized service. Your feedback means a great deal to us and helps us continue providing the quality care you deserve at Texas Nissan.

July 09, 2025

Staff is friendly and helpful but it seems there isn’t enough staff in service department. It took 2.5 hrs for my car to be serviced with oil change, tire rotation and brake fluid change. There didn’t app More

by JPMTEXAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Print
Jul 16, 2025 -

Texas Nissan of Grapevine responded

Thank you for taking the time to share your feedback about your recent service experience with us. We truly appreciate your kind words about our friendly and helpful staff - this means a great deal to our team. We understand your frustration regarding the longer wait time for your oil change, tire rotation, and brake fluid service. We recognize that 2.5 hours feels excessive for these services, especially when the service area didn't appear particularly busy. Your observation about staffing levels in our service department is valuable feedback that we take seriously. We are committed to providing efficient service while maintaining the quality you expect. Your experience highlights an area where we can improve, and we will be reviewing our staffing and scheduling processes to better serve our customers. We value your business and appreciate you choosing Texas Nissan for your automotive needs. Your feedback helps us work toward providing the excellent service experience you deserve.

July 09, 2025

My daughter’s car had an issue with the radiator and it needed service. We knew we had an extended warranty, but couldn’t find the paperwork, so we called the dealer we bought the car at (not Texas Nissan) More

by Frankfromkeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Jul 16, 2025 -

Texas Nissan of Grapevine responded

Thank you for sharing your experience with us, Frank. We are thrilled to hear that Ray was able to help you and your daughter when you needed it most. It sounds like there was some confusion about the extended warranty status, and we are glad Ray could locate the valid warranty information for you. We appreciate you highlighting how Ray kept you informed during the entire process and helped arrange the tow service. Your positive feedback about Ray's helpful approach means a great deal to our team. We are happy that we could turn what started as a stressful situation into a positive experience for you and your daughter.

July 09, 2025

Everyone was very helpful. Car was ready as promised. They did not try to oversell me anything, which would be a big turn-off for me. More

by MJOAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Tipps
Print
Jul 16, 2025 -

Texas Nissan of Grapevine responded

Thank you for taking the time to share your experience with us. We truly appreciate your feedback about our team being helpful and having your vehicle ready when promised. It means a great deal to know that our staff provided the straightforward service you were looking for without any pressure. Your trust in us is valued, and we look forward to continuing to serve you with the same level of genuine care in the future.

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