Texas Nissan of Grapevine

Overall experience was great as far as customer service goes. That includes everyone! Garrett (sales) worked with me on my trade and getting my payments where they needed to be, as well as Natalie (financi goes. That includes everyone! Garrett (sales) worked with me on my trade and getting my payments where they needed to be, as well as Natalie (financing). This was my first car purchase by myself without a cosigner- and overall was a great experience! More

STAY AWAY FROM THIS DEALER!!!!! First off they are STAY AWAY FROM THIS DEALER!!!!! First off they are either hard of hearing or just plane dumb. Second they will list a car on the website at one STAY AWAY FROM THIS DEALER!!!!! First off they are either hard of hearing or just plane dumb. Second they will list a car on the website at one price, then tell u they are all sold and try to sell you a car way past your budgit. Third they are very condisending and talk to people like they are idiots. I could list many more but there is no point, all you need to know is stay away from this dealer. They will waste your time and never have the cars listed on their website at the price it shows. This is the second time i have been there and will never go back for any reason!!!!!! TAKE YOUR MONEY ELSEWHERE!!!! More

This Dealership was very professional and work very hard to get you what you need and want. Nathan was a great salesperson and helped me achieve what I was looking for. I will absolutley recommend this de to get you what you need and want. Nathan was a great salesperson and helped me achieve what I was looking for. I will absolutley recommend this dealership and Nathan to my friends and family. More

We went to Texas Nissan of Grapevine because we were looking for a 2008 Infinity G37 in good condition and with low milege which was being advertised in cars.com under this company's name, for $19,999. looking for a 2008 Infinity G37 in good condition and with low milege which was being advertised in cars.com under this company's name, for $19,999. We live about 30 minutes away, so we called Texas Nissan of Grapevine and provided the stock number and was told it was available and to come by and ask for Jordan. We did just that, to find out the car had already been sold to the manager of the store, and that the price that was being offered online was not even close to what they would sell that car for or a similar car. They were asking for $33,000 and up. I looked at their website today, and still found similar lies, including the car which had already been sold. This is called false advertising, and I recommend anyone that falls a victim to it report this company to the Federal Trade Commision and Better Business Bureau. This is the only way they will stop doing this. More

Found 2 vehicles online we were interested in. Upon Found 2 vehicles online we were interested in. Upon arrival vehicles advertised are not in stock. I would give the benefit of doubt except not 1 Ve Found 2 vehicles online we were interested in. Upon arrival vehicles advertised are not in stock. I would give the benefit of doubt except not 1 Vehicle they have advertised on their wesite on The 10,000 and under section was in stock. The sales Clerk response was that they dont have anything Less than 12,xxx.xx on their lot. Can u say false Advertising?! We had been told the vehicles Was in stock just a couple of days before but The sales person seemed like they hadent had Anything for that price in a long time! The cars they Did have on the lot were dirty, scratched up, broken Windows, was not impressed! The sales man Was nice, but was not impressed with this experience! More

Great experience! Nathan Glass was wonderful to work with. He is very honest & sincere. Everyone at T.N. of G. worked hard to get me the car I wanted within my budget. Nathan began the sales experience with. He is very honest & sincere. Everyone at T.N. of G. worked hard to get me the car I wanted within my budget. Nathan began the sales experience by showing me cars that were easily within my budget, and he did not try to sell me a car that was outside of my means. I will definitely come back again! More

Went in with hope of receiving a fair price on a 2009 maxima. The salesperson gave us a fake price and tried to take us for a ride. I WOULD NEVER RETURN TO THIS DEALERSHIP! I only hope that they are able maxima. The salesperson gave us a fake price and tried to take us for a ride. I WOULD NEVER RETURN TO THIS DEALERSHIP! I only hope that they are able to find a sale staff that believes in the importance of honesty. More

Made an appointment with my sister. We are both very satisfied with Nathan & Dwight's friendly customer service! WILL DEFINITELY recommend this dealership also Dwight & Nathan! I will definitely NOT rec satisfied with Nathan & Dwight's friendly customer service! WILL DEFINITELY recommend this dealership also Dwight & Nathan! I will definitely NOT recommend the Ukrainian guy, he was very rude, he made my sister & I, feel very uncomfortable. He talked to us with an attitude, stating that we were his customer & why didnt we answer his phone calls. He was very ridiculous. Other than that Nathan really listened to what my sister & I wanted, he was GREAT! More

NATHAN CALLED ME ABOUT MY TRUCK (A THIRD VEHICLE THAT I RARELY DRIVE) WHICH WAS FOR SALE ON CARS.COM. HE WENT OUT OF HIS WAY TO TELL ME THE PRICE WAS "FINE" (HE REPEATED THIS MULTIPLE TIMES). HE SAID THE RARELY DRIVE) WHICH WAS FOR SALE ON CARS.COM. HE WENT OUT OF HIS WAY TO TELL ME THE PRICE WAS "FINE" (HE REPEATED THIS MULTIPLE TIMES). HE SAID THEY WOULD BUY IT IN 20 MINUTES IF I WOULD BRING IT IN. I TOLD HIM THE MILES, ALL OF THE FEATURES, AND INDICATED THAT I AM BUSY AND I DID NOT WANT THE RUN AROUND. HE SAID "DON'T WORRY, WE'LL BUY IT FOR YOUR PRICE." I'M 48, MALE, HAVE BOUGHT 15+ CARS AND AM USED TO THE TYPICAL LOW BUDGET, CHEESY CAR DEALERSHIP EXPERIENCE. THESE CLOWNS GIVE IT NEW MEANING. THEY OFFERED $4K LESS EVEN THOUGH THE TRUCK WAS EXACTLY AS REPRESENTED. THEIR REASON: BECAUSE I PAID A FEW THOUSAND $$$ MORE IN 2007 THAN I WAS ASKING NOW. THESE GUYS ARE NOT BRIGHT. (1) NOT RELEVANT; WHAT'S RELEVANT IS THE VALUE OF THE TRUCK TODAY (WHAT I PAID FOR GOLDMAN SACHS STOCK A FEW YEARS AGO IS ALSO IRRELEVANT--WHAT MATTERS IS WHAT IT'S WORTH TODAY). (2) THEY TOLD ME ON THE PHONE THE PRICE WAS FINE. I TOLD HIM "DO NOT PLAY GAMES" BEFORE I DROVE OUT THERE. AVOID THIS DEALERSHIP AT ALL COSTS. AMATEUR HOUR AT ITS WORST. THEY LITERALLY LIED TO ME. THIS WILL CATCH UP WITH THEM. YOU SIMPLY CANNOT CONDUCT BUSINESS LIKE THIS AND SURVIVE. AVOID. More