Texas Nissan of Grapevine

I would like to thank Nate Glass and Natalie Saurez for the help with my new car purchase. They are true examples of great customer service,not rushing and explaining thinging where I could understand them the help with my new car purchase. They are true examples of great customer service,not rushing and explaining thinging where I could understand them. They made buying my new car a great experience. I will be back there to purchase my next new car and well as telling others that Texas Nissan of Grapevine is where they need to go for a great buying experience.Thanks again the car is wonderful. Linda Mayhue Boyd Texas More

Texas Nissan of Grapevine provided my husband and I with better customer service than I have ever experienced before. From the moment we walked through the door, we were treated fabulously. I originally wen better customer service than I have ever experienced before. From the moment we walked through the door, we were treated fabulously. I originally went in to price, not buy, a base model new Nissan Versa sedan. I walked out of the dealership with the keys to a 2011 Nissan Versa hatchback with just under 16,000 miles. My husband and I had been sharing a 2 door car, but with a baby on the way, a 4 door car was a necessity. Being a homemaker and stay at home mother when the baby is born, it was imperative that we have 2 vehicles. I expressed my concerns with James and he did everything within his power and more to make it possible for me to have that 2nd car. I went in for a base model car, because they are cheap. I left with a certified pre-owned wonder with an automatic transmission, power locks, power windows, power mirrors, cruise control, and so much more for a price we could afford. James and the rest of the team stayed and worked with us until we left with our new car at 11:15 pm. Keep in mind, I was only going to browse. I set up a 7:30 pm appointment with no intention of purchasing a vehicle. I test drove 2 different used cars and went with the one that was better suited for my needs. Everyone at Nissan of Grapevine was wonderful, from the lady at the front desk, to Natalie in finance. I would recommend this dealership to anyone and everyone. I have been through several vehicles and I can honestly say, I have never been treated so kindly and considerately. More

I was in the market to trade my car for a new one. It's general knowledge, I believe, that this can put a person on thin ice. After doing some homework and visiting several dealerships my belief was confir general knowledge, I believe, that this can put a person on thin ice. After doing some homework and visiting several dealerships my belief was confirmed. Every dealer wanted top dollar for their new car and suggested that my trade-in had the plague. When Dwight Walker of Texas Nissan of Grapevine called, I told him what kind of car I was looking for, what price I was willing to pay, and what I wanted for my trade-in. He said his dealership could do that. All I needed to do was bring in my trade-in and give him a chance. Could anyone possibly know how many times I had heard that? It's just a ploy to get an unsuspecting victim into enemy territory. I told him that I was tired of the game and was resigned to driving my car until it died a natural death. Unlike others I had spoken with, his pleasant matter-of-fact attitude convinced me that if my trade-in was as I had told him, it was a done deal. I went, but didn't expect things to work out any differently. Well......I was wrong! He did everything he said he would do. In less than 2 hours, I drove away in my new Nissan. If you're in the market for a new car and don't want to play "the trade game", visit Texas Nissan of Grapevine. More

Had trouble after I drooped the vehicle back for detailing and certification work. The sales manager was on vacation for the day and there was nobody authoritative or responsible who could confirm i detailing and certification work. The sales manager was on vacation for the day and there was nobody authoritative or responsible who could confirm if work was completed on the car. Had the delivery delayed because of this! More

Had a really awesome experience! Great friendly service, no waiting for hours at the dealership. I would recommend this dealership to my friends and family! no waiting for hours at the dealership. I would recommend this dealership to my friends and family! More

Josh and Garret were very helpful, honest, and friendly during our visit at Texas Nissan of Grapevine. They made our car buying experience easy and pleasurable. Thank you for all of your help! during our visit at Texas Nissan of Grapevine. They made our car buying experience easy and pleasurable. Thank you for all of your help! More

THE SERVICE WAS GOOD AND I GOT A PERFECT CAR FOR MY SON WHO HAS JUST STARTED COLLEGE. JAMES DID A EXCELLENT JOB. WE HAD A BIT OF TROUBLE WITH THE CAR BUT EVERYTHING WAS TAKEN CARE OF BY NISSAN. I LOVE NISS WHO HAS JUST STARTED COLLEGE. JAMES DID A EXCELLENT JOB. WE HAD A BIT OF TROUBLE WITH THE CAR BUT EVERYTHING WAS TAKEN CARE OF BY NISSAN. I LOVE NISSAN, THE SERVICE IS GREAT! More

I worked with James and Luis. They were informative and very patient with me, as a first time car buyer. They did their best to make me feel at ease during the entire process. They both had great attitud very patient with me, as a first time car buyer. They did their best to make me feel at ease during the entire process. They both had great attitudes and great senses of humor (which was needed as they stayed well after the dealership closed to help me). Additionally, the dealership CPM (Certified Popcorn Maker) was fantastic and provided all the free popcorn we could eat! More

Josh Nambo was the best car salesman I have encountered in my search for a new vehicle he was very helpful and understanding with what I wanted and was willing to work with my price range.Thank you very mu in my search for a new vehicle he was very helpful and understanding with what I wanted and was willing to work with my price range.Thank you very much Josh Nambo More

After visiting several dealers my wife and I were very pleased with the friendliness of Nathan and Natalie. It felt more like we were dealing with family and not salesmen. pleased with the friendliness of Nathan and Natalie. It felt more like we were dealing with family and not salesmen. More