Texas Nissan of Grapevine

I have never wanted to RUN out of a dealership so fast. First of all, I was looking for a used Murano in the $25k range. This was within my budget. They knew I was coming, so they had a Pathfinder ready First of all, I was looking for a used Murano in the $25k range. This was within my budget. They knew I was coming, so they had a Pathfinder ready and waiting for me to drive (go figure). They wouldn't discuss the price, they wanted to back into the payment versus just tell me how much the car was and let me make a decision on what I could afford. The car was over $35k and they tried VERY HARD to make me settle on a payment that was $150 more per month than I could afford and a 72 month term. When I said NO, they literally followed me out to my car... two sales guys and a finance person. I turned around and said, "even if I liked the car and could afford it, I would not buy it from you because I feel so pressured". The finance guy said we are not trying to pressure you.... could have fooled me! Two days later, my sales guy, Ken, calls to say "we have a 2011 Murano that you can afford. Want to come see it?". I asked how much it was and he had the audacity to say, "Well I don't know yet, we just got it in". Are you kidding me? Needless to say, I will NEVER step foot in that dealership again. Their tactics are LAME and it's sad that Grapevine has a dealership like this within its City limits. More

Nathan Glass made it seem like it was so impossible for an average person to buy a used car. After filling out paperwork and building your hopes he insisted on putting a cosigner on my account. Meanwhile m an average person to buy a used car. After filling out paperwork and building your hopes he insisted on putting a cosigner on my account. Meanwhile my last car was closed to paid for, my credit ok and back then I made way less than I did now. So how come another dealership, thank goodness accepted my sale and saw that I could pay my bill now that I make more. Would never recommend this place to anyone go somewhere else even if it is 1000for miles away. More

The sales team was honest, up front and listened to what I had to say. They made the process enjoyable and made me feel like they valued my business. They were also able to customize a deal to fit exactly w I had to say. They made the process enjoyable and made me feel like they valued my business. They were also able to customize a deal to fit exactly what I was looking for. More

I bought a brand new 2012 Nissan Altima at Texas Nissan of Grapevine and it was the best experience I ever had buying a vehicle. Esat Dreshaj was my Salesman and he was very knowledgeable, I was going to of Grapevine and it was the best experience I ever had buying a vehicle. Esat Dreshaj was my Salesman and he was very knowledgeable, I was going to get a base 2.5S and he convinced me to get a Special Edition, I'm very happy he brought that to my attention. Santos Castro the new car manager did a wonderful job getting me a great deal and Garret Harless the finance manager got me a great rate. From the time I walked in to the time I drove out in my brand New Altima (SPECIAL EDITION! lol) I had a great time!!! :) More

Went in after seeing a car online. Was advised about that particular car and was offered a similar vehicle around the same price. Loved the car, it looked good. However,the experience and process was long an particular car and was offered a similar vehicle around the same price. Loved the car, it looked good. However,the experience and process was long and tiring. Overall an 'ok' dealership. I would still recommend it. More

I've never seen a dealership so busy! You guys Rock! SARA and everybody were so friendly and helpfull and knowledgeable... I didn't expect you would buy my old truck but you did, and the whole deal went down and everybody were so friendly and helpfull and knowledgeable... I didn't expect you would buy my old truck but you did, and the whole deal went down smoothly and swiftly... no messin' around. Everything I was told would happen, happened just as you said. THANK YOU ALL VERY MUCH. More

The purchase of my new 2012 370Z was fast and easy with Nathan. He was pleasant, respectful, and did a great job in working with his team members to make the process of buying the car seamless. I was compl Nathan. He was pleasant, respectful, and did a great job in working with his team members to make the process of buying the car seamless. I was completely satisfied with my purchase experience with Nathan. More

I came in looking for a used vehicle at a dealership that would take my old car as a trade in. I found Nissa of Teas online while looking through some of their inventory so I decided to come in to check it would take my old car as a trade in. I found Nissa of Teas online while looking through some of their inventory so I decided to come in to check it out. I worked with Travis Evans in sales right from the start. Working with Travis Evans was the best experience I have ever had at a car dealership. He was courteous, well spoken, knowledgable, not pushy, on time, and followed through on all my requests. We found the car that I was looking for and got it at a fair price for both sides. They also paid off the rest of my loan on my old car which needed some things fixed on the car. I got more out of the trade than I would have selling myself. I would reccommend working with Travis and all of the associates of Nissan of Texas as they truly understand what it means and takes to sell a quality vehicle. More

I found a 2008 Nissan Altima online for $13992.00 so I was very interested. A lady on the phone told me to ask for Travis when I got there. I asked for Travis when I drove over there and he had Josh help was very interested. A lady on the phone told me to ask for Travis when I got there. I asked for Travis when I drove over there and he had Josh help us. Josh sat down and asked a lot of questions about my income and trade in etc. Then he went to go pull some keys for some vehicles that would fit in my price range of $200-250 a month. I asked him about the 2008 Nissan I had originally seen online. He told me it was no longer at the dealership. I finally saw a 2010 black Nissan Altima and it was beautiful! We took a test drive and I loved it so then the negotiating had to start. I told Josh that my trade in was broken and I was tired of fixing it, I did not have money to put down towards a new one and I needed my payments to be fair so I could actually afford it. Travis made a deal where I could get the vehicle for $349.00 a month but it would be a 72 month loan. I was okay with that even though it is still steep but I needed a vehicle. Even though I am paying more than I wanted to for my car and I had to sit at the dealership for over 4 hours Josh and Travis and Garrett (the finance guy) were very helpful. Josh made sure I got a new windshield for free because it had a crack in it and Josh is working on getting my keys programmed which I really appreciate. More

I was not in a great hurry to purchase a vehicle, yet really needed one soon. The great customer service at Texas Nissan of Grapevine encouraged me to move more quickly than I thought I would. James was really needed one soon. The great customer service at Texas Nissan of Grapevine encouraged me to move more quickly than I thought I would. James was certainly a class act, and was very mild mannered. Still he was persistant and successful in helping to persuade me to purchase a vehicle. Mr. Cantrel, the owner, also came and introduced himself to me, which I thought added an extra special touch to closing the deal. I already plan to do business with Texas Nissan of Grapevine again and again. Of course, there were a few others that phoned from time to time and because they are saavy enough to not be too pushy, I am the proud owner of a 2011 vehicle. The team that works there is aware of the necessity of 'treating customers the way we should be treated' and that says a lot for the leadership there. Thank you Texas Nissan of Grapevine... More