Texas Nissan of Grapevine

Tito made the new car buying process easy. We quicky negotiated a good deal online and once at the dealership he quickly located a car that met my needs and we closed the deal with financing. This was negotiated a good deal online and once at the dealership he quickly located a car that met my needs and we closed the deal with financing. This was a very quick and painless process. More

Everyone hates or dreads the stereotypical car buying process. Everyone wants those warm and fuzzies like when you bought your very first car. I can tell you after my experience at Texas Nissan working process. Everyone wants those warm and fuzzies like when you bought your very first car. I can tell you after my experience at Texas Nissan working with AJ and Travis, all those good feelings resurfaced. Professional-check! Product Knowledge-check! Back and forth game-NOPE! Great pricing-check! Remember your name-check! Car sale earned-check!! These folks are a Van Tuyl Dealership, which I thought had heard less than positive things about, and I was completely wrong. (Just goes to show you how word of mouth travels) They are top notch and top class. As a matter of fact, I hope to buy my future cars from Texas Nissan, if not there it will be from another Van Tuyl dealership if they are all run this way. Not only do I love my new car, but I will definitely recommend them to anyone. Heck, I may even consider going to work for these guys. I was that impressed!! If you go to buy a new car, go to them, ask for AJ, truly blessed and amazing young man. He will treat you with the greatest of respect. Thank you ALL for the "Truly Exceptional" experience. Sincerely, Kim E. Lewis More

I was browsing through the internet and found the vehicle which I wanted. I then call Texas Nissan of Grapevine, Tx and they quickly set-up an appt. I then went in and a salesman by the name of Clinton Cal which I wanted. I then call Texas Nissan of Grapevine, Tx and they quickly set-up an appt. I then went in and a salesman by the name of Clinton Calhoun came out and help my husband and I. We then proceeded to the details of documentation and then proceeded with the finance. We were treated with A+ Service overall, and came out with Excellent Service provided the the Dealership. Yes, we will be keeping up with Nissan and have other family and friends joy the Nissan Family too. Thank You, for your excellent service. More

My experience was so very relaxed but professional. Everything from my first impression walking into the dealership to driviing off in my new Murano was warm, friendly and helpful . I have driven Toyot Everything from my first impression walking into the dealership to driviing off in my new Murano was warm, friendly and helpful . I have driven Toyota since 1972 (many different cars) and although usually happy with the car the buying process was stressful. I love my new car and would refer anyone shopping for a new auto to this dealership. More

This was our first experience with Nissan, so we were somewhat guarded. When we pulled up to the dealership, our salesperson, Terian Washington greeted us at the front door and was extremely helpful and somewhat guarded. When we pulled up to the dealership, our salesperson, Terian Washington greeted us at the front door and was extremely helpful and professional from the start. He made sure that we located the car that met our needs and was very patient during this process. Overall, our entire experience was outstanding, the customer service that we received was the far beyond my expectations. Terian was absolutely delightful and a pleasure to do business with, he is a real class act. I would recommend this dealership to anyone looking to receive exceptionally phenomenal customer service. I cannot say enough good things about this dealership and Terian. More

After buying a used vehicle and realizing afterwards that the particular purchase we made was not a wise decision. Grapevine Nissan assisted our needs and strive to reach a goal which we all were please wit the particular purchase we made was not a wise decision. Grapevine Nissan assisted our needs and strive to reach a goal which we all were please with. Grapevine Nissan provided us with thorough knowledge of their vehicles and also provided us with confidence of our purchase. Knowing now that an Altima will have a better and longer lasting value than our last purchase. More

I bought a new car from Texas Nissan of Grapevine. I hate the whole car buying experience and I told Travis that over the phone. I was very direct and told him I didn't want any games and not to waste hate the whole car buying experience and I told Travis that over the phone. I was very direct and told him I didn't want any games and not to waste my time, I knew what the numbers should be and I wanted him to be straight with me. I told him I would be there at a certain time and he said he would have all the numbers pulled by the time I got there. Travis is one of the sales managers I believe. When I got there he also brought in Tito who is a car salesman with expertise on the 370Z. They answered all my questions, said they could find the car I wanted with everything I wanted on it and it would be a 2014. There was minimal back and forth with the numbers and the trade-in. I was happy with the deal and happy in dealing with Travis and Tito. I went to speak with Russell about financing and the manufacturer's protection plan (MPP). I told him I had already been to the credit union where they were showing Texas Nissan of Grapevine to be one of their feel dealers. I could get an interest rate of 2.3%. We spoke, discussed the MPP and got all the paperwork together. I spoke to them a few times during the week and I picked the car up on Saturday morning and it was everything I had asked for. During one of the conversations that week, Russell told me he got the interest rate down to 2.03%. He got most of the paperwork done so all I had to do was sign when I came to pick up the car. When I picked up the car Josh went over all the bells and whistles with me and provided a thorough explanation of what all my new car could do with regard to navigation, blue tooth and lots of different settings that can be tailored to your personal preference. He also set up te appt for my window tint and when I showed up on Tuesday morning for that the service dept. was very on the ball. They were expecting me and said I would be in and out within an hour and I was. Later that day Tito and Josh both called to find out how the tinting went and if I was still happy with the car and whatever I needed just to let them know. Charlie Swanson is the general manager at the dealership. I had some dealings with him when I had another vehicle and he was the GM over there. He is very competent and personable and seems to handle things in a way that is very unique and successful. I was really glad to see him at this dealership. I met the owner Jerry Cantrell briefly and he seemed very nice. I don't know what the man is doing with that dealership but it is running like a well oiled machine in every department. He would probably be a great mentor to someone who wants to run a successful, friendly, amd competent car dealership. One of the things I loved about this dealerhip from a female perspective, was that they never treated me like an idiot or that I was an easy mark and tried to take advantage. They never asked me if I was married, if I could afford the car or if I had to make the decision with someone else. It was really refreshing. So, I would recommend this dealerhip. My experience was all positive and I feel like they will try and continue to make it that way. Thank you. Michelle Foster More

Mr. Terry McCain, a very postive, very nice, patient and kind person who goes out of his way to make sure everything is done right/correct for his customers, didn't take long to get the job done, found just kind person who goes out of his way to make sure everything is done right/correct for his customers, didn't take long to get the job done, found just the right vehicle we was looking for and It didn't take all day! :-) Our hat off to Mr. McCain a "job well done"excellant customer service! Texas Nissan of Grapevine is a great Team to work with, they will get the job done! Thanks again to everyone at Grapevine, Texas! The team that make you feel "Welcome" Be Bless! More

I have purchased many vehicles from many dealerships, and this one has been by far the best. Nathan Glass sold us an Altima last year and still calls to check on us without trying to push for a sale. We are this one has been by far the best. Nathan Glass sold us an Altima last year and still calls to check on us without trying to push for a sale. We are very happy and everyone remained friendly and helpful after we bought the car (which normally isn't the case other places). More

This is the 3rd vehicle I buy here..Everybody is great. Santos Castro, and Joshua are great!! I recommend this dealer to my family and friends. Santos Castro, and Joshua are great!! I recommend this dealer to my family and friends. More