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Texas Nissan of Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.4
1,055 Reviews
Texas Nissan of Grapevine is your one-stop shop for all your automotive needs, whether you're looking for your next family van or an affordable used sports car, you're sure to find it at our Grapevine Nissan dealership. At Texas Nissan, we boast an expert staff of sales and service professionals. Visit us today and let our staff treat you to a one-of-a-kind car buying experience that is fun, simple and hassle-free. Also, be sure to check out our full service auto repair shop and Nissan parts department that are well-equipped to handle most any service or repair job. At Texas Nissan of Grapevine, we want our customers to feel relaxed and comfortable during the entire car buying process. That's why we've designed a bright and welcoming showroom that makes finding your next new car a stress-free experience that we hope is fun and enjoyable. Our sales associates are highly-trained to know the ends and out of the entire Nissan lineup and can help you find the perfect new car for you and your family. At Texas Nissan, we are dedicated to the community that has given us so much, which is why we donate to several terrific local organizations like Kids Matter International, which works to help children not only in Texas but all over the world. Texas Nissan is also proud to offer our customers the entire lineup of new Nissan cars for sale near Dallas. Our stock of new Nissan cars features not only terrific family sedans and minivans, but also feature-packed trucks and SUVs, all priced at exceptionally competitive rates. If you're looking for a large selection of quality and reliable used Nissan cars for sale in Grapevine, you'll also find a wide variety of used Nissan cars at Texas Nissan, as well as cars from other top automakers. Visit our store located at 1401 W. State Hwy to browse all of our new and used inventory and to learn more about our current Nissan financing options and monthly specials. Top-notch car repair in Grapevine is just around the corner at Texas Nissan. Our service technicians have been factory-trained to work with most makes and models, so whether you need a simple oil change or more complicated repair work, you'll always find quick and efficient auto repair at our Grapevine Nissan dealership. It has been our privilege to serve the Grapevine community as your go-to Nissan dealership. For more information about our lineup and all the services we offer, visit us today. Just remember, if you've been searching for a top-rated Dallas-area Nissan dealer, Texas Nissan is the place to go for exceptional service, affordable prices and a buying experience like no other.
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1401 W State Highway 114

Grapevine, TX

76051

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Showing 1,055 reviews

December 22, 2024

Pros- Waiting room coffee (when the machine works). Friendly staff. Cons- now charging a cc fee? Took some effort from the advisor to finish my ticket. My car was sitting in the bay ready for 15ish More

by ROBKNIGHT4663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure he told me his name
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Dec 27, 2024 -

Texas Nissan of Grapevine responded

Thank you for the great review and feedback! We're glad to hear that you enjoyed the coffee and found our staff friendly. We apologize for the inconvenience with the credit card fee and the delay in finishing your ticket. We’ll work to improve in these areas to ensure a smoother experience next time. We appreciate your patience and look forward to serving you again soon!

December 21, 2024

Waited almost 3 hours and after the service car was not even car washed and clean More

by CARMELO_CAVADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha
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Dec 27, 2024 -

Texas Nissan of Grapevine responded

Thank you for your feedback. We sincerely apologize for the long wait time and the disappointment regarding your vehicle's service. This is not the standard we strive for, and we understand how frustrating it can be when your expectations are not met. To address your concerns directly, we encourage you to contact our Service Director, Clint Givens, at Cgivens@vtaig.com. He will be able to assist you and ensure your experience is addressed appropriately.

December 21, 2024

Samantha was very thorough and efficient. Did not try to up-sell any unnecessary services. More

by krisikejiri
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Dec 23, 2024 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We’re pleased to hear that Samantha provided you with thorough and efficient service during your visit. It’s important to us that our customers feel respected and not pressured into unnecessary services, and we’re glad to hear that she upheld those values. If there’s anything else we can assist you with or if you have further questions, please feel free to reach out. We appreciate your business and look forward to serving you again!

December 21, 2024

Samantha explained everything thoroughly and kept me informed while my vehicle was being serviced. She took good care of me! More

by LARRY.DISALVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Dec 23, 2024 -

Texas Nissan of Grapevine responded

Thank you for your kind review! We’re so glad to hear that Samantha provided excellent service by keeping you informed and thoroughly explaining everything during your visit. It’s wonderful to know you felt well taken care of—this is exactly what we strive for! If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

December 21, 2024

Ajax was a great sales person to work with. Found out my back breaks were not done and the district sales manager made sure to get me taken care of. More

by kdb1412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ajax
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Dec 23, 2024 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We’re delighted to hear that Ajax provided you with a great experience as your sales person. It's also wonderful to know that our district sales manager stepped in to ensure your back brakes were taken care of. We strive to offer exceptional service, and it’s rewarding to see that reflected in your experience. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We appreciate your trust in us and look forward to serving you again!

December 21, 2024

Joel in sales and Jamal in Financing were great to work with! They made everything easy and we really appreciate the helpful and friendly customer service. More

by ZIM1914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel (sales), Jamal (financing)
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Dec 23, 2024 -

Texas Nissan of Grapevine responded

Thank you for your fantastic review! We’re thrilled to hear that Joel in sales and Jamal in financing made your experience easy and enjoyable. Providing helpful and friendly customer service is our top priority, and it’s wonderful to know they succeeded in making you feel valued. If you need any further assistance or have questions in the future, please feel free to reach out. We appreciate your kind words and look forward to serving you again!

December 21, 2024

Got done what I needed. Had something extra and they put a rush on it. More

by jsscott77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha and AK
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Dec 23, 2024 -

Texas Nissan of Grapevine responded

Thank you for your feedback! We’re glad to hear that we were able to get everything done quickly for you and that our team prioritized your extra request. Providing efficient and responsive service is what we aim for, and it’s wonderful to know we met your needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

December 21, 2024

I was provided excellent service for the maintenance oil change and tire rotation at your center. I had no problem in getting my visit scheduled and the service was prompt and was of a very high quality. More

by MARWAT7228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Dec 23, 2024 -

Texas Nissan of Grapevine responded

Thank you for your positive feedback! We’re thrilled to hear that you received excellent service during your oil change and tire rotation. It's great to know that scheduling was easy for you and that our team provided prompt and high-quality service. We always strive to deliver the best experience for our customers. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your trust in us and look forward to seeing you again soon!

December 21, 2024

Service was quick and fast. I love the overview of other repairs I can complete. More

by qlee80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lemmond Gannon
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Dec 23, 2024 -

Texas Nissan of Grapevine responded

Thank you for your review! We're glad to hear that you experienced quick and efficient service during your visit. It's great to know that you appreciated the overview of other repairs we provided; our goal is to keep you informed so you can make the best decisions for your vehicle. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We truly appreciate your business and look forward to serving you again!

December 21, 2024

I made an appointment a week before my oil change. They didn't order the oil filter. I had to wait for them to get one delivered. It took 2 hours for an oil change. More

by evonwood62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
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Dec 23, 2024 -

Texas Nissan of Grapevine responded

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with your oil change appointment. It is unacceptable that the oil filter was not ordered and that you had to wait for it to be delivered. We understand your frustration and appreciate you bringing this to our attention. To address your concerns directly, we encourage you to contact our Service Director, Clint Givens, at Cgivens@vtaig.com. He would be happy to discuss your experience further and work to resolve any issues. We appreciate your patience and hope to have the opportunity to improve your experience in the future. Thank you for your understanding.

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