Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Texas Nissan of Grapevine

Grapevine, TX

Overview
Reviews
Vehicles
4.4
1,048 Reviews
Texas Nissan of Grapevine is your one-stop shop for all your automotive needs, whether you're looking for your next family van or an affordable used sports car, you're sure to find it at our Grapevine Nissan dealership. At Texas Nissan, we boast an expert staff of sales and service professionals. Visit us today and let our staff treat you to a one-of-a-kind car buying experience that is fun, simple and hassle-free. Also, be sure to check out our full service auto repair shop and Nissan parts department that are well-equipped to handle most any service or repair job. At Texas Nissan of Grapevine, we want our customers to feel relaxed and comfortable during the entire car buying process. That's why we've designed a bright and welcoming showroom that makes finding your next new car a stress-free experience that we hope is fun and enjoyable. Our sales associates are highly-trained to know the ends and out of the entire Nissan lineup and can help you find the perfect new car for you and your family. At Texas Nissan, we are dedicated to the community that has given us so much, which is why we donate to several terrific local organizations like Kids Matter International, which works to help children not only in Texas but all over the world. Texas Nissan is also proud to offer our customers the entire lineup of new Nissan cars for sale near Dallas. Our stock of new Nissan cars features not only terrific family sedans and minivans, but also feature-packed trucks and SUVs, all priced at exceptionally competitive rates. If you're looking for a large selection of quality and reliable used Nissan cars for sale in Grapevine, you'll also find a wide variety of used Nissan cars at Texas Nissan, as well as cars from other top automakers. Visit our store located at 1401 W. State Hwy to browse all of our new and used inventory and to learn more about our current Nissan financing options and monthly specials. Top-notch car repair in Grapevine is just around the corner at Texas Nissan. Our service technicians have been factory-trained to work with most makes and models, so whether you need a simple oil change or more complicated repair work, you'll always find quick and efficient auto repair at our Grapevine Nissan dealership. It has been our privilege to serve the Grapevine community as your go-to Nissan dealership. For more information about our lineup and all the services we offer, visit us today. Just remember, if you've been searching for a top-rated Dallas-area Nissan dealer, Texas Nissan is the place to go for exceptional service, affordable prices and a buying experience like no other.
Contact Dealership

1401 W State Highway 114

Grapevine, TX

76051

Directions

By Type

Showing 1,048 reviews

January 09, 2025

Excellent service great customer service and quick the advice explain me everything about my services More

by srtransport56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton
Report | Print
Jan 13, 2025 -

Texas Nissan of Grapevine responded

Thank you for your excellent review! We’re delighted to hear that you received great customer service and that our team was able to explain everything about your services clearly. Providing thorough information and support is important to us, and it’s wonderful to know that you felt well taken care of. We appreciate you taking the time to share your experience and look forward to serving you again in the future! If you have any further questions or need assistance, please don’t hesitate to reach out.

January 08, 2025

I took my '23 Z Protospec in for scheduled service. I saw the '24 Heritage Z and fell in love with it. I left with the Heritage. Everyone there took very good care of me. I couldn't be happier! My memo More

by WILCOXPLACE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel, maybe
Report | Print
Jan 09, 2025 -

Texas Nissan of Grapevine responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience during your scheduled service and that you fell in love with the Z. It’s fantastic to know that our team took great care of you throughout your visit. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support and wish you many enjoyable drives in your new Heritage Z!

January 07, 2025

Samantha was awesome! She quoted me about a 2 hour wait (which is great for a Saturday by the way) and was done in less! Super easy process, explained everything well to m More

by avery.bruner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Jan 09, 2025 -

Texas Nissan of Grapevine responded

Thank you for your fantastic review! We’re thrilled to hear that Samantha provided you with such great service and that she was able to finish your service in less time than expected. It's great to know that the process was easy and that she took the time to explain everything clearly. We appreciate your kind words and are glad you plan to ask for her again. If you need anything else or have further questions, please don’t hesitate to reach out. We look forward to seeing you again soon!

January 06, 2025

Much better than previous experiences. They knew where my car and keys were. In the past locating my car and keys took over an hour! I felt like this experience was much more personal and More

by zahanjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Jan 09, 2025 -

Texas Nissan of Grapevine responded

Thank you for your fantastic feedback! We’re thrilled to hear that your recent experience was much improved and that we were able to locate your car and keys quickly this time. It's great to know that Samantha made your visit feel more personal and provided excellent communication through text reminders. We truly appreciate you taking the time to share your thoughts, and we’re glad to hear that our efforts to enhance our service have made a positive impact. We look forward to continuing to provide you with great experiences in the future! Thank you for choosing us!

January 06, 2025

Great service. Employees took good care of me. Free ride home and back to dealership More

by RONNIE.HOLCOMBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha?
Report | Print
Jan 09, 2025 -

Texas Nissan of Grapevine responded

Thank you for your fantastic feedback! We’re delighted to hear that you had great service and that our employees took good care of you. It’s wonderful to know that the free ride home and back to the dealership made your experience even better. We appreciate you taking the time to share your thoughts and look forward to assisting you again in the future! Thank you for choosing us!

January 06, 2025

Samantha was my service advisor and she was amazing! She was very knowledge and was willing to help any way she could to get my vehicle repaired. She got me in quickly and made sure I was taken care of. More

by RICHELLEMILLER123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Jan 09, 2025 -

Texas Nissan of Grapevine responded

Thank you for taking the time to share your experiences with us. We are truly pleased to hear that Samantha provided you with outstanding service as your advisor, and it’s clear she went above and beyond to ensure your vehicle was repaired quickly and effectively. We will be sure to recognize her efforts, as she exemplifies the level of customer care we strive for. However, we are deeply sorry to hear about your negative experience with our sales department. Your feedback regarding the rudeness and lack of support from the sales manager is concerning, and we take such matters very seriously. We are committed to providing respectful and transparent service to all customers, and it is clear we fell short in your case. We also regret to learn about the issues you have experienced with your vehicle shortly after purchase. This is not the standard of service or quality we aim to deliver. Your situation warrants immediate attention, and we encourage you to reach out directly to our management team. We want to resolve these issues and regain your trust in our dealership. Please consider contacting us directly so we can address your concerns more thoroughly. Your satisfaction is important to us, and we appreciate the opportunity to make this right. Thank you once again for sharing your feedback, and we hope to hear from you soon.

January 05, 2025

Samatha did a great job. Very good customer service and informative! Yea Samatha keep up the good work! More

by PJO5
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samatha
Report | Print
Jan 08, 2025 -

Texas Nissan of Grapevine responded

Thank you for your wonderful feedback! We’re so glad to hear that Samantha provided you with great customer service and kept you informed throughout your experience. She truly embodies our commitment to excellence, and we appreciate your recognition of her efforts. We’ll be sure to pass on your praise to Samantha. If you need anything else or have any questions in the future, please don't hesitate to reach out. We look forward to seeing you again!

January 05, 2025

This is my 5th car with Texas Nissan. I would think you can figure out I am quite satisfied with them. More

by CADDYAIR2553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo, Chase
Report | Print
Jan 08, 2025 -

Texas Nissan of Grapevine responded

Thank you for your continued loyalty! We’re thrilled to hear that this is your fifth car with us, and we truly appreciate your trust in our team. Your satisfaction is our top priority, and it’s wonderful to know we’ve consistently met your expectations. If you need anything or have any questions in the future, please feel free to reach out. We look forward to serving you again!

January 04, 2025

Excellent customer service and very professional. They meet me on arrival. The car wash was great as well. More

by mr.raulgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rate 10
Report | Print
Jan 08, 2025 -

Texas Nissan of Grapevine responded

Thank you for your fantastic review! We're delighted to hear that you experienced excellent customer service and professionalism during your visit. Our team strives to make every interaction welcoming and efficient, and it's wonderful to know they met you upon your arrival. We're also glad you enjoyed the car wash! It’s our goal to ensure every aspect of your experience is top-notch. Thank you for choosing us, and we look forward to serving you again in the future!

January 04, 2025

Great service and very professional. Appreciate the customer service. Great information about my car very knowledgeable. More

by Jwiltmww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ak
Report | Print
Jan 08, 2025 -

Texas Nissan of Grapevine responded

Thank you for your fantastic review! We’re so glad to hear that you received great service and that our team provided you with the information you needed about your car. It’s our goal to ensure every customer feels well-informed and appreciated, and your kind words validate our efforts. Thank you for choosing us, and we look forward to assisting you again in the future!

1
...
42
43
44
...
105