Texas Nissan of Grapevine
Grapevine, TX
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We were window shopping and comparing prices for a Nissan Sentra and we ended buying it off the lot and took home two cars. From the time we walked into the dealer, everyone was busy and Nathan Glass came t Sentra and we ended buying it off the lot and took home two cars. From the time we walked into the dealer, everyone was busy and Nathan Glass came to us and immediately assissted us. He made a great deal on our two cars and completely has our business for the near future. Also, Garrett Harless explained all of our financial responsilities and gave us wonderful advice and the best suggestions. I will 100% recommend this dealer and these two wonderful employees to all my friends!! They deserve a raise!! More
My husband and I made a trip from Shreveport, La with a list of 15 cars and 11 dealers to visit. We were please to make our 3rd and final visit at Texas Nissan. Everyone was so courteous, helpful and atte list of 15 cars and 11 dealers to visit. We were please to make our 3rd and final visit at Texas Nissan. Everyone was so courteous, helpful and attentive. Our two year old thoroughly enjoyed herself. Though we were presented with many options centered on our budget, our final chose was definitely over our set price. Nathanael really listened to our needs and would not let us leave without earning our business. He made it his mission to make us happy. We got the car we really wanted and can not wait to put it on the highway. Thanks again Nathanael for working hard and for providing us with such a wonderful experience. More
Never return phone calls, OVERPRICED, HORRIBLEEEEEEEEEEEEEEE CUSTOMER SERVICE, Deceptive sales, deceptive everything. The internet pricing is false and some of the inventory doesn't even HORRIBLEEEEEEEEEEEEEEE CUSTOMER SERVICE, Deceptive sales, deceptive everything. The internet pricing is false and some of the inventory doesn't even exist. PLEASE DON'T BUY FROM THIS DEALERSHIP. I wish I knew the REAL ratings and reviews before I came. I feel as if I've been ripped off. More
Had a horrible experience with this dealership, we could never get a straight answer on a price and they wasted 3 hours of my day haggling with us and never giving us a direct answer. They were condescend never get a straight answer on a price and they wasted 3 hours of my day haggling with us and never giving us a direct answer. They were condescending in their sales approach and I will never give my money to a dealership that can't even be nice or honest with their customers. I hope their management reviews their sales approach with people and directs their salespeople in a more honest direction. I have been in sales over 10 years and would be ashamed if anyone at my company would treat a customer the way I was treated and other customer's around me were as well. More
Overall experience was great as far as customer service goes. That includes everyone! Garrett (sales) worked with me on my trade and getting my payments where they needed to be, as well as Natalie (financi goes. That includes everyone! Garrett (sales) worked with me on my trade and getting my payments where they needed to be, as well as Natalie (financing). This was my first car purchase by myself without a cosigner- and overall was a great experience! More
I purchased preowned car at the price of a new car(my mistake). But after purchase I am trying to reach the dealer and nobody is helping me. I was promised 2 keys, 2 remote, user manual and there are no mistake). But after purchase I am trying to reach the dealer and nobody is helping me. I was promised 2 keys, 2 remote, user manual and there are no mats in car. I am very disappointed with their after sale service and will never recommend to anybody to go to this dealer. More
STAY AWAY FROM THIS DEALER!!!!! First off they are STAY AWAY FROM THIS DEALER!!!!! First off they are either hard of hearing or just plane dumb. Second they will list a car on the website at one STAY AWAY FROM THIS DEALER!!!!! First off they are either hard of hearing or just plane dumb. Second they will list a car on the website at one price, then tell u they are all sold and try to sell you a car way past your budgit. Third they are very condisending and talk to people like they are idiots. I could list many more but there is no point, all you need to know is stay away from this dealer. They will waste your time and never have the cars listed on their website at the price it shows. This is the second time i have been there and will never go back for any reason!!!!!! TAKE YOUR MONEY ELSEWHERE!!!! More
This Dealership was very professional and work very hard to get you what you need and want. Nathan was a great salesperson and helped me achieve what I was looking for. I will absolutley recommend this de to get you what you need and want. Nathan was a great salesperson and helped me achieve what I was looking for. I will absolutley recommend this dealership and Nathan to my friends and family. More
We went to Texas Nissan of Grapevine because we were looking for a 2008 Infinity G37 in good condition and with low milege which was being advertised in cars.com under this company's name, for $19,999. looking for a 2008 Infinity G37 in good condition and with low milege which was being advertised in cars.com under this company's name, for $19,999. We live about 30 minutes away, so we called Texas Nissan of Grapevine and provided the stock number and was told it was available and to come by and ask for Jordan. We did just that, to find out the car had already been sold to the manager of the store, and that the price that was being offered online was not even close to what they would sell that car for or a similar car. They were asking for $33,000 and up. I looked at their website today, and still found similar lies, including the car which had already been sold. This is called false advertising, and I recommend anyone that falls a victim to it report this company to the Federal Trade Commision and Better Business Bureau. This is the only way they will stop doing this. More
Great experience! Nathan Glass was wonderful to work with. He is very honest & sincere. Everyone at T.N. of G. worked hard to get me the car I wanted within my budget. Nathan began the sales experience with. He is very honest & sincere. Everyone at T.N. of G. worked hard to get me the car I wanted within my budget. Nathan began the sales experience by showing me cars that were easily within my budget, and he did not try to sell me a car that was outside of my means. I will definitely come back again! More