Texas Nissan of Grapevine

I directly worked with General Manager (Johnny Cantrell). I would say I had the best experience at Texas Nissan of Grapevine. All I have to say is that he made my beautiful wife's Dream come true on Valenti I would say I had the best experience at Texas Nissan of Grapevine. All I have to say is that he made my beautiful wife's Dream come true on Valentines for year 2014. The thing that impressed me the most was that they went above and beyond with my needs, and took an extra step to personally deliver the new car to my wife's work on Valentines day. I personally want to thank Johnny Cantrell for making a miracle happen in two days by finding the right car for my wife from Houston. My wife stated that she is 'The happiest woman in the whole world". Also I want to thank the other two gentlemen delivered car to my wife's job. More

My car went in with a flashing seatbelt light. They replaced the most expensive part first $800's later I drive off the lot and the same light starts flashing! The response is we will give you the nex replaced the most expensive part first $800's later I drive off the lot and the same light starts flashing! The response is we will give you the next part at cost really?? What about adjusting the price to your cost on the new part in my car that wasn't needed and using that money to put the right part in my car. The response " trust in me" seriously you just scammed me out of $735! More

My salesman Brett Greig was wonderful. I will buy another Nissan because of him! He went above and beyond to meet my needs. Don't tell me how many words I have to write!!! Nissan because of him! He went above and beyond to meet my needs. Don't tell me how many words I have to write!!! More

had a good car buying expierince at texas nissan of grapevine. clinton callhoun my salesperson very knowledgeable explain step of the process and answer all my questions. although very busy dealership grapevine. clinton callhoun my salesperson very knowledgeable explain step of the process and answer all my questions. although very busy dealership i was never ignored. thank you clinton and texas nissan of grapevine More

Came in with my husband the other day and was not greeted for 20 minutes. Finally had to ask for assistance. Salesmen not very friendly. Apparently they do not care to sell any cars as their customer service for 20 minutes. Finally had to ask for assistance. Salesmen not very friendly. Apparently they do not care to sell any cars as their customer service is lacking. Began working with a manager Gabriel Falcons. He was the most incompetent person in the building. Test drove a Sentra and liked it. Did a little research prior on price and I mentioned that their online price was $xx,xxx. Gabriel said the actual price with all add-ons would the significantly higher. They will not honor their advertise price, as this is just a trick to get you at the dealership. Will never buy from this dealership. We ended up getting a Toyota Prius across the street. More

Tito made the new car buying process easy. We quicky negotiated a good deal online and once at the dealership he quickly located a car that met my needs and we closed the deal with financing. This was negotiated a good deal online and once at the dealership he quickly located a car that met my needs and we closed the deal with financing. This was a very quick and painless process. More

Everyone hates or dreads the stereotypical car buying process. Everyone wants those warm and fuzzies like when you bought your very first car. I can tell you after my experience at Texas Nissan working process. Everyone wants those warm and fuzzies like when you bought your very first car. I can tell you after my experience at Texas Nissan working with AJ and Travis, all those good feelings resurfaced. Professional-check! Product Knowledge-check! Back and forth game-NOPE! Great pricing-check! Remember your name-check! Car sale earned-check!! These folks are a Van Tuyl Dealership, which I thought had heard less than positive things about, and I was completely wrong. (Just goes to show you how word of mouth travels) They are top notch and top class. As a matter of fact, I hope to buy my future cars from Texas Nissan, if not there it will be from another Van Tuyl dealership if they are all run this way. Not only do I love my new car, but I will definitely recommend them to anyone. Heck, I may even consider going to work for these guys. I was that impressed!! If you go to buy a new car, go to them, ask for AJ, truly blessed and amazing young man. He will treat you with the greatest of respect. Thank you ALL for the "Truly Exceptional" experience. Sincerely, Kim E. Lewis More

I was browsing through the internet and found the vehicle which I wanted. I then call Texas Nissan of Grapevine, Tx and they quickly set-up an appt. I then went in and a salesman by the name of Clinton Cal which I wanted. I then call Texas Nissan of Grapevine, Tx and they quickly set-up an appt. I then went in and a salesman by the name of Clinton Calhoun came out and help my husband and I. We then proceeded to the details of documentation and then proceeded with the finance. We were treated with A+ Service overall, and came out with Excellent Service provided the the Dealership. Yes, we will be keeping up with Nissan and have other family and friends joy the Nissan Family too. Thank You, for your excellent service. More

My experience was so very relaxed but professional. Everything from my first impression walking into the dealership to driviing off in my new Murano was warm, friendly and helpful . I have driven Toyot Everything from my first impression walking into the dealership to driviing off in my new Murano was warm, friendly and helpful . I have driven Toyota since 1972 (many different cars) and although usually happy with the car the buying process was stressful. I love my new car and would refer anyone shopping for a new auto to this dealership. More

This was our first experience with Nissan, so we were somewhat guarded. When we pulled up to the dealership, our salesperson, Terian Washington greeted us at the front door and was extremely helpful and somewhat guarded. When we pulled up to the dealership, our salesperson, Terian Washington greeted us at the front door and was extremely helpful and professional from the start. He made sure that we located the car that met our needs and was very patient during this process. Overall, our entire experience was outstanding, the customer service that we received was the far beyond my expectations. Terian was absolutely delightful and a pleasure to do business with, he is a real class act. I would recommend this dealership to anyone looking to receive exceptionally phenomenal customer service. I cannot say enough good things about this dealership and Terian. More