
Texas Nissan of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Yesterday my customer service representative was excellent. Samantha Seyavong was a great listener, attentive, knowledgeable and most of all interested in doing her job with such courtesy and prof excellent. Samantha Seyavong was a great listener, attentive, knowledgeable and most of all interested in doing her job with such courtesy and professionalism that I will be happy to go back to this service department. More
This is the second time I have had issues with the service department. I do not think I will trust them with my car again. I was going to be charged for 4 hr of work when I had a rodent chew through service department. I do not think I will trust them with my car again. I was going to be charged for 4 hr of work when I had a rodent chew through 3 wires. I was told it would be a minimum of four hours work and that Nissan did not make replacement parts for this part of my wiring harness so they would have to replace it. I asked them about using a pigtail and the service department acted like they had never heard of that on repeated that Nissan does not carry that replacement piece. So I told them I would pick it up my car and I found the pigtail replacement piece in about 30 seconds of a google search. The company out of Houston mailed me the part plus tax for less than a hundred dollars. I added the pigtail to the three chewed lines and it fit perfectly onto the ac switch. Put the 15 plastic clips back into place and attached the front mud flap back on with the 6 screws and saved myself a minimum of 1000 dollars just in labor. Just because the service department was unable to help or solve the issue for me or with me. More
Prompt service on a very busy day. Mr Webster greeted me quickly and with a sense of humor. Job was completed relatively quickly as promised Mr Webster greeted me quickly and with a sense of humor. Job was completed relatively quickly as promised More
Prompt, friendly, responsive, not pushy, honest. These are the qualities that I look for in a service center and this dealership does not disappoint These are the qualities that I look for in a service center and this dealership does not disappoint More
I the man that walked me through my experience at the dealership was very kind, thoughtful towards me, gave me his full attention and explained in detail everything that related to my car. Great Guy, de dealership was very kind, thoughtful towards me, gave me his full attention and explained in detail everything that related to my car. Great Guy, definitely a keeper to have on your team! More