Texan Dodge Chrysler Jeep Ram
Humble, TX
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520 Reviews of Texan Dodge Chrysler Jeep Ram
James did an excellent job and was patient during the whole process. He was knowledgeable and took time to explain different aspects of cars I test drove. whole process. He was knowledgeable and took time to explain different aspects of cars I test drove. More
I started receiving service in 2017. I enjoyed the great customer service experience so much that 8 years later, I continue to comeback. I live 45 mins away. I enjoyed the great customer service experience so much that 8 years later, I continue to comeback. I live 45 mins away. More
I made an appointment for a Tuesday to have three service items resolved. I was not given a loaner vehicle to drive because "There were none left". I was not offered a rental for the duration of my recall items resolved. I was not given a loaner vehicle to drive because "There were none left". I was not offered a rental for the duration of my recall and warranty repair. I was unable to contact my service writer after multiple attempts (direct line, cell and then switchboard), but he finally called back on Wednesday. He told me my car would be in with the technician on Thursday. Odd, I dropped it off on Tuesday. On Friday, my car was ready but parts needed to be ordered for the warranty repair. That was a month ago. No follow up. No call about the parts. Awful service. Justin was pleasant. But his pleasant behavior could not overcome the overall service I was given at Texan. More
I came in for an oil change and tire rotation. I left the facility and not only noticed my tires had not been checked but also, not rotated including the tire on the back. Also, my air caps were I left the facility and not only noticed my tires had not been checked but also, not rotated including the tire on the back. Also, my air caps were missing. I called and someone was supposed to call me back ; I’ve yet to receive a call. More
I really enjoyed the car buying experience. No pushy salesperson, Lind and courteous. I will recommend all of my friends, family and co-workers to Texan Dodge. I look forward to continuing t No pushy salesperson, Lind and courteous. I will recommend all of my friends, family and co-workers to Texan Dodge. I look forward to continuing to do business with this dealership. More