Texan Dodge Chrysler Jeep Ram

Worst Service Dept In History Where to begin...yes, they are that bad! Purchased a car in Jan 2015 from Texan Dodge. The sales rep was very good, finance was not bad, but then I we Where to begin...yes, they are that bad! Purchased a car in Jan 2015 from Texan Dodge. The sales rep was very good, finance was not bad, but then I went for my first service...it went downhill from there. So as not to be long-winded, I have been in 5 times this year and each time I have called and scheduled a service appointment in advance. Each time I arrived to the dealership they wouldn't have record of my appointment...each time I had to pull out my phone and show the service advisor the confirmation email they sent me concerning my appointment. Today (9/4/15) I showed up for my appointment (oil change/tire rotation/warranty repair of the alternator) and yet again, no record of my appointment. Once that was sorted out, I went to the cashiers desk to sign up for their complementary shuttle service to get to work. Filled out the information and once I completed it the cashier decides to tell me that the shuttle driver is on vacation and she doesn't even know if the shuttle is running today...this after she watched me fill out all my information...are you serious?! After a discussion with the Service Mgr, he decided it would be best if he gave me a ride to work (smart move)! Fast forward 4 hrs, still haven't heard a peep from the dealership...so I decide to call and check the status of my vehicle. 13 phone calls over 1.5 hrs later...after repeatedly being hung up on my the receptionist or being blindly transferred to someones voice mail or being sent to some centralized call center I gave up and just asked a co-worker for a ride to the dealership. The service advisor calls me as we pull into the dealership... Let's just say that Texan Dodge has no regard for customer service or doing what is right. xxxx, they cant even answer a xxxx phone. DO NOT give them your business! More

Good experience I initially engaged Tom Huberty over email. Over the next few weeks I randomly asked questions and inventory info. Then I signed up on TrueCar (that I initially engaged Tom Huberty over email. Over the next few weeks I randomly asked questions and inventory info. Then I signed up on TrueCar (that was a mistake) - but it alerted Tom I was still in the market and he gave me a courtesy call. I didn't feel rushed and finally made an appointment at the dealership. After about 2-2.5 hours I had a new Ram. More

Best new car purchase ever experienced Tom Huberty was great ... No back-in-forth Mumbo jumbo. He provided his best price and then worked to find additional rebates available. He was cour Tom Huberty was great ... No back-in-forth Mumbo jumbo. He provided his best price and then worked to find additional rebates available. He was courteous, professional and fun. Highly recommend Tom and his team at Texan! More

"Great dealership " Employee took his time to show and explain the difference in each vehicle. Thanks to him I drove off with my new Dodge Ram 1500.. I love Love the serv Employee took his time to show and explain the difference in each vehicle. Thanks to him I drove off with my new Dodge Ram 1500.. I love Love the service I received and my new truck. More

great dealership Our sales associate, Chris Truesdale was amazing. He was very knowledgeable, and helped make the process simple and painless. I highly recommend Tex Our sales associate, Chris Truesdale was amazing. He was very knowledgeable, and helped make the process simple and painless. I highly recommend Texan Chrysler Jeep Dodge Ram More

My new jeep I am so happy with the Jeep I got. Lee Morris with the dealership was very helpful. I was looking for a vehicle that would save on gas. I am driving t I am so happy with the Jeep I got. Lee Morris with the dealership was very helpful. I was looking for a vehicle that would save on gas. I am driving that vehicle now. It has met all my expectations and beyond. I would recommend Texan Dealership and Lee Morris to everyone. More

Got a New Car When I went there to look at a car I was unsure. When I left the place I just fell in love with my car and was so happy. I am very greatful and excite When I went there to look at a car I was unsure. When I left the place I just fell in love with my car and was so happy. I am very greatful and excited. I would tell all my friends and family to go to Texan Dodge. More

Best experience ever in buying a vehicle...Ron Cox, Lonnie, and Tara were absolutely awesome. They were organize,informative, and a pleasure to work for...we will tell everyone we know if their looking Lonnie, and Tara were absolutely awesome. They were organize,informative, and a pleasure to work for...we will tell everyone we know if their looking for a new car to definitely go here. More

Mr. Huberty went above &beyond to get me into the vehicle I wanted I'm very satisfied Mr Z made the rest possible thank you! vehicle I wanted I'm very satisfied Mr Z made the rest possible thank you! More

Were not able to fix my problem created by AutoNation in Spring in 8 days. Did give me a loaner which Autonation refused to do. Management stepped in and is attempting to remedy the problem. Stay tuned.. Spring in 8 days. Did give me a loaner which Autonation refused to do. Management stepped in and is attempting to remedy the problem. Stay tuned... More