Texan Dodge Chrysler Jeep Ram
Humble, TX
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520 Reviews of Texan Dodge Chrysler Jeep Ram
I have never had such excellent treatment from a dealership, Gerardo went over and above my expectations. I couldn't be more pleased. dealership, Gerardo went over and above my expectations. I couldn't be more pleased. More
ABSOLUTELY HORRIBLE! xxxx POOR SERVICE! Truck went back 4 times for same issue until I took it to another dealer and issue was found And fixed immediately. While it wa xxxx POOR SERVICE! Truck went back 4 times for same issue until I took it to another dealer and issue was found And fixed immediately. While it was there I would have to call for updates as service advisor had no urgency and was not calling me with updates. Not to mention they wrecked my truck while it was there for service. They didn’t even tell me. I stumbled across it when I got home. More
The sales personnel are exceptional, however I can’t say the same for the service department. This is the second time I have taken my car in for service and have had a problem. Today I arrived at 7:30 A.M. the same for the service department. This is the second time I have taken my car in for service and have had a problem. Today I arrived at 7:30 A.M. my appointment time for an oil change and tire rotation. The service advisor then brought over the print out at 8 am and informed me that I needed an alignment. I said yes let’s do the alignment. I was there for 3 hrs and 30 mins waiting for my car. That was absurd. The service department makes me not want to purchase another vehicle with them due to my first two experiences being horrible. More
I loved this dealership location and very quick service and waiting area. Ms. Zielonka was very informative and let me know what maintenance to come in for next. and waiting area. Ms. Zielonka was very informative and let me know what maintenance to come in for next. More