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Texan Buick GMC

Humble, TX

3.9
725 Reviews

18225 Eastex Fwy

Humble, TX

77338

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725 Reviews of Texan Buick GMC

April 06, 2026

No good ,bad service ,too much lies don’t go you need 2 cars to buy from them ,so you can leave one there and have the other one ,because gmc Have a lot of recalls and these place never have loaners avai More

by Jasso010587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer, Beth Patlan
Apr 10, 2026 -

Texan Buick GMC responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Greg Wilhelm, General Manager gwilhelm@texangm.com

March 23, 2026

Took my 2021 GMC AT4 in due to a check engine light. (36,000 miles on the truck) I was told it was a leak in the exhaust manifold. Warranty covered it (after much discussion and debate) because it was p More

by frank_saye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jairo Palomo
Apr 10, 2026 -

Texan Buick GMC responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Greg Wilhelm, General Manager gwilhelm@texangm.com

Apr 10, 2026 -

frank_saye responded

Rubber stamp response…..

February 13, 2026

Just had a really bad headache experience buying a truck from this dealership Just be aware if u financing with Daniel or Roy the financing director Today I came back to see watch the video of the sale. More

by riosj861986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel and Roy from financial
Feb 13, 2026 -

Texan Buick GMC responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Greg Wilhelm, General Manager gwilhelm@texangm.com

Feb 13, 2026 -

riosj861986 responded

Yes I went yesterday to see if there was anything else that can help me with But get word with royston hall li manager finance. He walked away. He checked the video of the transaction and I m pretty sure that they trimmed out wher I aske Daniel about the interest rate

Feb 13, 2026 -

riosj861986 responded

.

February 11, 2026

Easily the worst experience I've had with a dealer. I negotiated the deal on my truck, my trade in after they attempted to rip me off multiple times and got caught. Finally agreed. Finance calls and I More

by phann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
LUI PEREZ
Feb 13, 2026 -

Texan Buick GMC responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Greg Wilhelm, General Manager gwilhelm@texangm.com

December 26, 2025

Excellent dealership with very thoughtful and kind sales force. The sales manager, Eric was great and the salesperson, Trinity went above and beyond explaining GMC features on the car. After purchase I have More

by ebbrown1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trinity
December 19, 2025

I was able to make a next day appointment and have may car repaired within a week! More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
November 19, 2025

Great service love the folks I deal with there. Look out for me when I need them to. More

by jtlewis1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan in the service department.
November 07, 2025

Texan GMC's service department is terrible. Don't even bother making an appointment as they don't mean anything. I had a service appointment for 8:15 am, 7 hours later they hadn't even starte More

by patrick.hurt
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
October 25, 2025

They do not stand behind the used cars they sell. I was told sometimes you just a bad deal. 2 month after buying used truck feom Texan GMC... $9600.00 transmission replacement. And they wouldn't h More

by Joeyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Used cars sales manager
October 06, 2025

The service dept is very polite and helpful and very knowledgeable and easy to schedule More

by Tommyhosler55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
1
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