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Teterboro Chrysler Jeep Dodge RAM

Little Ferry, NJ

3.9
298 Reviews

469 US Highway 46

Little Ferry, NJ

07643

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298 Reviews of Teterboro Chrysler Jeep Dodge RAM

December 22, 2022

CAREFUL! This was my favorite dealer, I had already bought two vehicles with them, I told my brother, he bought it too! But what happens they are having false More

by Johanna fana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Used Car Sales, Service Manager
August 17, 2022

Easy to get an appointment. Professional service writers and technicians. Getting a full explanation in detail of the service performed on my vehicle and what will be needed i More

by TVandMovieActor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
August 09, 2022

The transaction went smoothly & was a pleasant experience. The dealership has a friendly, knowledgeable & professional staff. I will definitely recommend them to everyone. More

by Roshene908
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime & Noel, New Car Sales
April 20, 2022

This is the one and only Mopar/Jeep dealership in New York/New Jersey in which I had a very positive experience. The salesman (Rafael Arismendi) helped me a lot by sending me estimates of payment via ema More

by Deep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New Car Sales
April 16, 2022

Easy to make an appointment. The service representative, Ray Briggs, was very helpful and knowledgeable. He kept me informed every step. The vehicle Concierge made it easy to ch More

by Jerseyjohn63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Briggs, Julio, Service Manager
April 16, 2022

As always the Service Department is 100% on the ball. Professional, courteous and efficient from the Service Writers to the mechanics. It is more than worth driving the extra miles to receive the best s More

by TVandMovieActor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mullins & Ray Briggs, Service Manager
April 02, 2022

My salesperson, David Leal, was incredibly knowledgeable and provided my best car buying experience. He explained the lease in detail and was able to work around my budget. I was able to purchase my vehicle More

by May
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Leal, New Car Sales
February 14, 2022

THE WORST DEALERSHIP I HAVE ENCOUNTERED. COMPLETE SCAMMERS!!! MY CAR BATTERY WENT OUT DURING THE BLIZZARD, WHILE I WAS OUT OF STATE. I ENDED UP PAYING $420+ JUST TO REPLACE A BATTERY. THEY DIDN'T More

by SG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
Feb 15, 2022 -

Teterboro Chrysler Jeep Dodge RAM responded

SHEILA GAILLARD I looked into your situation and found out the following. Not only did we take you in as an emergency no appointment we did give you a discount. We also checked your charging system and checked battery with GR8 and the battery failed test. That's why we replaced the battery. If you need another copy of your receipt contact service and they can send to you. Your receipt clearly shows a discount and explanation of service performed.

Feb 16, 2022 -

SG responded

Remove my name from this response immediately!!! DOXXING IS ILLEGAL AND A FORM OF INTIMIDATION! My full name does not appear anywhere in this review. I have also noticed that I am the only bad review that you outed personal information in. Everyone else's responses started with apologies. I guess doxxing is only for your BLACK CUSTOMERS!! And if this is what you do with customer information when you get a bad review to customers, you are worse than scammers!

Feb 16, 2022 -

SG responded

Additionally, your response does not negate anything that I wrote. STAY ON TOPIC!! I spent about 5 -7 minutes going back and forth with Ray then your service manager about coupons. I am happy to post the screenshots I took of the coupons that were posted that day that you refused to honor. You still did not run a multipoint inspection nor give me a choice in battery. This was not an "emergency" appointment, since my battery died on the Friday before. Ray told me to come in on Monday. I did not find out about your 10% discount until it came time to pay for the bill. The facts still remain: Multipoint inspection not done. Coupons were not honored. I was not given choice in battery hence sticker shock! $420 as a "discounted" price is excessive for a car battery!

January 13, 2022

Be careful for the sales person Sam. He is a fast talking crook. He charged me for all different things but they were not itemized on the bill of sale. He even charged my credit card for $500 and never refun More

by Benz199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
New Car Sales
October 25, 2021

Teterboro Chrysler Jeep Dodge RamJeep dealer in Little Teterboro Chrysler Jeep Dodge Ram Jeep dealer in Little ferry New Jersey is a really bad dealership. Buyers beware stay away from this dealership. More

by JayKing
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Andy Phillippe, Used Car Sales, Service Manager, New Car Sales, Alan Graf, Jr.