Teterboro Chrysler Jeep Dodge RAM

Great Service, Helpful and Polite Staff BEST EXPERIENCE! Ability to drop off vehicle night before appointment. Received daily updates on status of repair work Repair Service Liaison (Andy!), Receptionist a Ability to drop off vehicle night before appointment. Received daily updates on status of repair work Repair Service Liaison (Andy!), Receptionist and A/P very polite and helpful. More

The Best Jeep Dealer In New Jersey As a loyal Jeep owner since 1992 (starting in Florida), I have owned 7 different Cherokees. I moved to New York and then New Jersey. Teterboro is by As a loyal Jeep owner since 1992 (starting in Florida), I have owned 7 different Cherokees. I moved to New York and then New Jersey. Teterboro is by far the best dealership I have found for courtesy, respect, valuing of my time, repairs and maintenance completed on time and 100% correct the first time. Very knowledgeable service staff and highly trained and proficient technicians. I am very happy to be one of their loyal customers. More

I can't even do justice with how AMAZING this dealership is! OUTSTANDING experience with this dealership, specifically with their salesman, Rafael Arismendi. Please read in full below to understand just how abov OUTSTANDING experience with this dealership, specifically with their salesman, Rafael Arismendi. Please read in full below to understand just how above and beyond he went to fix a NIGHTMARE we experienced with a different dealership 2 days ago while looking to lease a new Jeep for my fiance. Long story short... We made a deal at that dealership, put a $2k deposit down, came back the next day (yesterday) to pick it up only to be told the deal we were promised couldn't be honored. No apology, not even a phone call in advance to give us a heads up of their "error", and the treatment received in person was horrific. They refused to honor the monthly payment we were given unless we gave them an additional $1000. Well, while we got our money back, 3+ hours of our time was wasted. I immediately called 2 other dealerships in the area and explained what we went through as well as the previous deal we were given. Rafael Arismendi at Teterboro worked everything out for me over the phone before wasting our time even setting foot back in another dealership. After all was said and done, today we walked out with a brand new 2020 Jeep Grand Cherokee Limited X with a price that no other dealerships in the area could compete with. One further, their finance guy, Jamie, provided us with an impeccable no-stress, non-pushy experience while finalizing all the paperwork. Plus, he was hilarious too! I've personally owned/leased 6 new vehicles in the course of 12 years so I'm well versed in how this process all goes. This was my fiance's first new car so I helped guide the process a bit for him since we all know how car salesmen and dealerships can be. I can't stress enough how amazing Rafael and the entire staff at Teterboro were and would recommend them to anyone and everyone. When my lease with Toyota ends in 2 years I will 100% be back to give them my own business. Don't even question it, give these guys a call today and specifically ask for Rafael Arismendi. He is the epitome of honesty, sincerity and integrity. Can't recommend them and this experience enough. Thank you, thank you, thank you!!! More

Excellent Service and Repair From my first call to make my service appointment throughout the repair, the Manager, Jim Mullen, and Doreen were very professional and helpful. Sinc From my first call to make my service appointment throughout the repair, the Manager, Jim Mullen, and Doreen were very professional and helpful. Since I waited at the dealership for the repairs to be completed, Mr. Mullen gave me updates throughout the service. The repairs were perfect and the service was exceptional. Thank you! More

I did not feel pressured and the my saleswomen Glenny took the necessary time to allow me to decide which vehicle I wanted. Great experience buying my Jeep. took the necessary time to allow me to decide which vehicle I wanted. Great experience buying my Jeep. More

Rafael was great and friendly!!! I will definitely recommend this dealership and Rafael to friends. The service was quick and everyone here is very professional. recommend this dealership and Rafael to friends. The service was quick and everyone here is very professional. More

DON'T TRUST THESE PEOPLE AND BE SURE TO CHECK YOUR OIL i LEASED A BRAND NEW 2018 JEEP RENEGADE FROM THESE PEOPLE IN FEBRUARY OF 2019. LONG STORY SHORT, WHILE DRIVING THE OTHER DAY, THE NEW CAR COMPLETELY i LEASED A BRAND NEW 2018 JEEP RENEGADE FROM THESE PEOPLE IN FEBRUARY OF 2019. LONG STORY SHORT, WHILE DRIVING THE OTHER DAY, THE NEW CAR COMPLETELY SHUT DOWN. I WAS PETRIFIED. NO WARNING LIGHTS NOTHING. AFTER A FEW ATTEMPTS I GOT THE CAR STARTED AND WAS SCARED THE WHOLE WAY HOME. THEY TOWED THE CAR TO THE DEALERSHIP AND THEY INFORMED ME THAT THE VEHICLE WAS VERY LOW ON OIL. THE CAR HAS 3000 MILES ON IT AND USES SYNTHETIC OIL, WHICH AFTER I CALLED THEM FOUND OUT IT DIDN'T HAVE TO BE CHANGED FOR 6000 MILES. HOW COULD THE CAR HAVE ALMOST NO OIL IN IT AT 3000 MILES. NO LEAKAGE FOUND. I SHOULD NOTE THAT THERE IS A VIDEO ON LINE WHICH SHOWS THAT A WARNING SHOWS UP ON THE DASHBOARD WHEN IT IS TIME FOR AN OIL CHANGE. MY CAR HAS NO WARNING! NO WARNINGS, NOTHING. MY FIRST THOUGHT WAS THAT THEY GAVE IT TO ME LIKE THAT WHICH IS POSSIBLE, BUT UPON DOING RESEARCH ON LINE, I' LEARNED THAT THIS IS A MAJOR FLAW IN THIS VEHICLE. MY SALESMAN NEVER TOLD ME THIS. IN FACT, WHEN QUESTIONED BOTH THE SALESMAN AND THE SERVICE REPRESENTATIVE STATED THEY NEVER HEARD OF THIS PROBLEM. IF THAT IS THE CASE, AND I DON'T BELIEVE IT IS, THAN MY CAR HAS A DEFECT. .THE SERVICE REPRESENTATIVE SAID I HAD TO CHECK MY OIL EVERY 1000 MILES, WHICH TO ME IS ABSOLUTELY RIDICULOUS. I WOULD HAVE NEVER GOT THIS CAR IF I KNEW THIS. I WAS ALSO TOLD THE CAR DOES SHUT DOWN WITH NO WARNING FOR THE SAFETY OF THE ENGINE. WHAT ABOUT THE SAFETY OF THE DRIVER??? THIS IS SO DANGEROUS AND NOW I HAVE TO SPEND THE NEXT THREE YEARS ON EDGE WONDERING IF THE CAR IS GOING TO SHUT OFF, AND ALSO BEING INCONVENIENCED WITH HAVING TO CHECK THE OIL CONSTANTLY. I AM TOTALLY DISAPPOINTED IN BOTH SALES AND SERVICE OF THIS DEALERSHIP.. I HAVE PLACED SEVERAL CALLS TO THE MANAGER BUT OF COURSE THEY DON'T RETURN THE CALLS. THEY JUST DON'T CARE. ONCE YOU HAVE THE CAR, YOU'RE STUCK. BUYER BEWARE!!!!!! NOTE: I OWNED A JEEP LIBERTY FOR 14 YEARS AND NEVER HAD TO ADD OIL. I GAVE IT ONE STAR BECAUSE IT WOULD NOT ALLOW NO STARS More

EXCELLENT SERVICE WENT into dearlership no sure what I wanted had a 2012 jeep but wanted to upgrade,saleman MEDWIN and SAM helped me out and was very professnail and n WENT into dearlership no sure what I wanted had a 2012 jeep but wanted to upgrade,saleman MEDWIN and SAM helped me out and was very professnail and not pushy,they helped me and I ended up getting a 2018 jeep summit,love this car,get complements everyday on it every where I go,never been happier. THEY are 2 top notch salesman,i mean that. More

Respectful and Professional Starting with the Service Writer Ray Briggs, very professional, and extremely respectful with my time. The Service Technicians are at the top of thei Starting with the Service Writer Ray Briggs, very professional, and extremely respectful with my time. The Service Technicians are at the top of their game. I had noticed a little steam coming up from the hood - one time only. The Tech did a thorough examination and found a minor leak in the radiator that could have developed into a major problem. This is a sign of a truly excellently trained technician. I am very grateful. More

Glen was fantastic. Helped get exactly what I was looking for and a good price too. Thank you Glen. We appreciate your patience and expertise. looking for and a good price too. Thank you Glen. We appreciate your patience and expertise. More