Teterboro Chrysler Jeep Dodge RAM
Little Ferry, NJ
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My Jeep was serviced with professionalism, completing the job on timely fashion. The battery was replaced with a brand new one at no charge, Thank you job on timely fashion. The battery was replaced with a brand new one at no charge, Thank you More
I bought my challenger for oil change and some service issues. Service tech Mike Falcone recommended an oil change package that saved me money very economical. I had turn signal issue that required the te issues. Service tech Mike Falcone recommended an oil change package that saved me money very economical. I had turn signal issue that required the tech to go thru the computer and electrical system they changed the module. I forget to tell Mike my tire pressure alert come on the techs fixed anyway.Mike informed all parts and labor were free and covered by my warranty he called me and informed about my repairs. Very pleasant experience thanks More
Every time I have a maintenance issue, Teterboro Jeep always rectifies the problem. Even though I didn’t purchase my Wrangler from Teterboro, they always still manage to assist me better than my Dealer always rectifies the problem. Even though I didn’t purchase my Wrangler from Teterboro, they always still manage to assist me better than my Dealership. I think I found a new DEALER! More
If you need a car and don’t want to waste your time, go here, they are excellent and very professional, I got my car within 3 hours the same day here, they are excellent and very professional, I got my car within 3 hours the same day More
I was very pleased with my experience at Chrysler Jeep Dodge Ram in Teterboro,NJ! This is my first time purchasing a car and I must say the service was excellent! They were very helpful and worked with me Dodge Ram in Teterboro,NJ! This is my first time purchasing a car and I must say the service was excellent! They were very helpful and worked with me to find a car that was in my budget and something I wanted. I highly recommend this place! Also ask for Rafael he’s a very caring and helpful salesman! More
My name is Bob and I've been a long time customer owning Jeeps. Your service dept Mike Falcone does excellent job start to finish. Highly recommend there service dept. Jeeps. Your service dept Mike Falcone does excellent job start to finish. Highly recommend there service dept. More
My name is Johnathan and my wife’s name is Marcey. We met about three other employees that were warm and welcoming at Teterboro Chrysler dealership when we first was sent over from enterprise. Due to your re about three other employees that were warm and welcoming at Teterboro Chrysler dealership when we first was sent over from enterprise. Due to your repair service consultant Andy Phillippe that works in the Service and repair department my wife and I will not purchase our next car “a newer Dodge Charger “ from that dealership which we had previously wanted to before all this happened. We where considering on getting our next car at Teterboro Chrysler dealership despite Andy’s lack of wanting to help and being rude. Andy he got me to a point where I cursed in the dealership Store very loud it was embarrassing and no one as a customer should go through that in order to get their car fixed. Andy has been delaying on the repair for my dodge charger 2016 SXT. First time I brought it to the Dodge Chrysler dealership about concerns of my radio not working properly. Andy informed us that it’s not that the radio doesn’t work its because my cell phone is not compatible with it. That was the first lie he told us then He’s informed the wife and I that he’s putting in too much work into trying to fix our situation more than he wants to and that he doesn’t get paid enough. And he also sated that the company doesn’t want them to deal with the installation of the radio or unconnect issues. He used a excused of the pandemic as to why he lost our paperwork. He gave us a excuse that he had to contact the insurance company who supplied the radio that he needed the number for again, and also reach out to Enterprise manager in regards into replacing our radio. The manager informed Andy numerous of times about the approval on changing the radio however he managed to find his way on the delaying the repairs again. Even when we stood there and gave Andy the number to the insurance company to call and ok the work he was not going to call until he felt like it. It took me to flip out in the dealership and curse and yell and stop the place of business to be heard. I never threatened Andy I was expressing how I felt dropped a few F bombs and because he felt uncomfortable he had audacity to tell me that he was going to call the cops. When I informed him that I’ve been recording our transaction each time we spoke he changed his mind about calling the cops he’s rude and he brings people out of their character so for this I will not purchase Or do business over there. On an other note my wife was doing most of the speaking from day one when we met Andy however when we had our little fall out With Andy because he gave lack of caring on what needed to be done not one manager from there or employees stepped in to de-escalate the situation they waited for this to snowball. With all that I ended up flipping out cursing and yelling in front of the whole dealership.. I don’t want to hear anyone sorry because you guys don’t care. More
I have been a loyal Teterboro customer since 2004! The sales staff is just wonderful, my last salesman was John and he always gets me the best deal available... Service has been excellent throughout all sales staff is just wonderful, my last salesman was John and he always gets me the best deal available... Service has been excellent throughout all these years, the technicians get the job done right the first time and very quick getting my car back , which is a big bonus...... My Service advisor Jim is truly the best..... He has been taking care of my service appointments since i became a customer may years ago....I highly recommend Teterboro....Thanks to the owners Sal and Al for keeping such high standards , it truly shows!! More
Great service experience The routine service was scheduled easily. The car was then serviced promptly and we were called as soon as it was ready to be picked up. A great exper The routine service was scheduled easily. The car was then serviced promptly and we were called as soon as it was ready to be picked up. A great experience. More