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Teterboro Chrysler Jeep Dodge RAM

Little Ferry, NJ

3.9
295 Reviews

469 US Highway 46

Little Ferry, NJ

07643

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Showing 295 reviews

April 20, 2022

This is the one and only Mopar/Jeep dealership in New York/New Jersey in which I had a very positive experience. The salesman (Rafael Arismendi) helped me a lot by sending me estimates of payment via ema More

by Deep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New Car Sales
April 16, 2022

As always the Service Department is 100% on the ball. Professional, courteous and efficient from the Service Writers to the mechanics. It is more than worth driving the extra miles to receive the best s More

by TVandMovieActor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Mullins & Ray Briggs, Service Manager
April 16, 2022

Easy to make an appointment. The service representative, Ray Briggs, was very helpful and knowledgeable. He kept me informed every step. The vehicle Concierge made it easy to ch More

by Jerseyjohn63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Briggs, Julio, Service Manager
April 02, 2022

My salesperson, David Leal, was incredibly knowledgeable and provided my best car buying experience. He explained the lease in detail and was able to work around my budget. I was able to purchase my vehicle More

by May
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Leal, New Car Sales
February 13, 2022

THE WORST DEALERSHIP I HAVE ENCOUNTERED. COMPLETE SCAMMERS!!! MY CAR BATTERY WENT OUT DURING THE BLIZZARD, WHILE I WAS OUT OF STATE. I ENDED UP PAYING $420+ JUST TO REPLACE A BATTERY. THEY DIDN'T More

by SG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
Feb 15, 2022 -

Teterboro Chrysler Jeep Dodge RAM responded

SHEILA GAILLARD I looked into your situation and found out the following. Not only did we take you in as an emergency no appointment we did give you a discount. We also checked your charging system and checked battery with GR8 and the battery failed test. That's why we replaced the battery. If you need another copy of your receipt contact service and they can send to you. Your receipt clearly shows a discount and explanation of service performed.

Feb 16, 2022 -

SG responded

Remove my name from this response immediately!!! DOXXING IS ILLEGAL AND A FORM OF INTIMIDATION! My full name does not appear anywhere in this review. I have also noticed that I am the only bad review that you outed personal information in. Everyone else's responses started with apologies. I guess doxxing is only for your BLACK CUSTOMERS!! And if this is what you do with customer information when you get a bad review to customers, you are worse than scammers!

Feb 16, 2022 -

SG responded

Additionally, your response does not negate anything that I wrote. STAY ON TOPIC!! I spent about 5 -7 minutes going back and forth with Ray then your service manager about coupons. I am happy to post the screenshots I took of the coupons that were posted that day that you refused to honor. You still did not run a multipoint inspection nor give me a choice in battery. This was not an "emergency" appointment, since my battery died on the Friday before. Ray told me to come in on Monday. I did not find out about your 10% discount until it came time to pay for the bill. The facts still remain: Multipoint inspection not done. Coupons were not honored. I was not given choice in battery hence sticker shock! $420 as a "discounted" price is excessive for a car battery!

January 13, 2022

Be careful for the sales person Sam. He is a fast talking crook. He charged me for all different things but they were not itemized on the bill of sale. He even charged my credit card for $500 and never refun More

by Benz199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
New Car Sales
October 25, 2021

Teterboro Chrysler Jeep Dodge RamJeep dealer in Little Teterboro Chrysler Jeep Dodge Ram Jeep dealer in Little ferry New Jersey is a really bad dealership. Buyers beware stay away from this dealership. More

by JayKing
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy Phillippe, Used Car Sales, Service Manager, New Car Sales, Alan Graf, Jr.
October 15, 2021

The purchase of my Jeep Grand Cherokee l this place was a success I am very grateful for the attention and the level of professionalism that the staff presents, although it is a small place it is cozy and on More

by Daelrl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager, New Car Sales, Alan Graf, Jr.
September 02, 2021

The team at Teterboro were very professional and customer focused. they helped us get the jeep we wanted and were able to work with us in every way to ensure we were satisfied. This is my 2nd vehicle that Jo More

by kalhoussein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New Car Sales
August 28, 2021

LOOK OUT for the sleazy sales team at this dealership. The insulting salesman Dre doesn't have a clue. "people like you have all these questions most people just sign the papers" I didn't fall off the tu More

by Not Happy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dre, New Car Sales