Teterboro Chrysler Jeep Dodge RAM
Little Ferry, NJ
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Excelente service Very good experience, good service, Not too long waiting time for the repair service , I really recommend this place , also is on a good location. Very good experience, good service, Not too long waiting time for the repair service , I really recommend this place , also is on a good location. More
somewhat satisfied First off the people I dealt with were very professional. The time they spent going over everything never seemed like a bother to anyone. The reason I First off the people I dealt with were very professional. The time they spent going over everything never seemed like a bother to anyone. The reason I only gave three stars (would have given 2.5 if it was an option) is very simple. The first issue was when I went to pick up the Ram crew cab 1500 bighorn I purchased. I was very disappointed in the condition of the truck, it was filthy the glue was still on the window from the window sticker it had not been washed or vacuumed there were still paper floor mats in the front while the real floor mats were thrown on the floor in the back. Now I was not expecting a elaborate detail job but I figured it would have at least been cleaned. When I asked my sales person why it wasn't cleaned I was told it was dealership policy. Issue number two was when I got into the truck to leave and turned it on there was an eighth of a tank of gas in it. Was I expecting it to be full? not really but an eighth I thought was just unacceptable. I was not anticipating have to drive right to a gas station and fill up. I kind of felt like once the sale was final the DEALERSHIP was almost saying now that we have your money we don't have to do anything further. It is kind of sad that details like these are overlooked and kind of ruined an otherwise pleasant truck buying experience. More
Best experience I ever had in a dealership The time I walked in and out with my new ram truck was best experience. Glen was awesome made me feel comfortable it wasn't like other dealerships tha The time I walked in and out with my new ram truck was best experience. Glen was awesome made me feel comfortable it wasn't like other dealerships that they try to rip u off or ask about how much I was putting down! Glen and his team was straight forward the place was spotless everyone was nice and professional. Thank you Teterboro....... Best dealership. More
Satisfied despite disrespect. I came across Terterboro’s advertisement on social media, called up and scheduled an appointment. I’m a sucker for a good deal and so I drove 1.5 hour I came across Terterboro’s advertisement on social media, called up and scheduled an appointment. I’m a sucker for a good deal and so I drove 1.5 hours to this dealership to check out their, as advertised, many options when it came to a Dodge Ram 1500 express. I showed up at the agreed time and was told to wait for a representative to be with me. It was fine, as it gave me a chance to check out the 2018 models. I had been looking at trucks, unaproached for at least 15 minutes, which I knew to be a true 15 minutes because I took several calls and looked at three different trucks. I don’t know if there was some confusion as to who was supposed to approach me or if because of what I was wearing (a hi-vis jacket that I wear for work) that no one came to talk to me. It was after that period when a salesman, who was outside almost as long as I was, came up and introduced himself as Jason. He was friendly and enthusiastic while greeting me and brought me inside to talk about the trucks after I had disclosed to him my financial standing and credit score. While sitting in the special finance department another salesman wearing a white button down, came into the office and proceeded to yell in my face, at Jason and Sam who were helping me. I was already claimed by someone else and I was escorted to someone else’s office. Ira was in no way at fault or invoked in this exchange and he was extremely informative and helpful even though I found as I was not able to purchase a car. I found that employee to be rude and disrespectful that he speak and treat his coworkers that way in front of a customer. I returned later that day after work, to consider a used Dodge Ram and was impressed with the hard work both Sam and Jason devoted to my credit application even though it was almost closing time. I am strongly considering a used car from this dealership and recommending them to all of my friends, family and work buddies for their auto needs. They both went above and beyond today and turned my whole car buying experience around. More
Evertbosy was nice and extreme helpful . Thank you all. I’m thankful and grateful for your excellent service. I will definitely recemonned you to all my friends and family.what a great experience. Thanks a I’m thankful and grateful for your excellent service. I will definitely recemonned you to all my friends and family.what a great experience. Thanks a million. More
Great Team at Teterboro Chrysler Jeep Was looking for Glen, however, Chris stepped up and did a great job. Jamie was fantastic as well. Great to see Doug, I remember him and he remembers m Was looking for Glen, however, Chris stepped up and did a great job. Jamie was fantastic as well. Great to see Doug, I remember him and he remembers me from my previous purchase. Charlie in service was also great. More
Unhappy with car and dealer. Daryl I bought my 2016 jeep patriot Nov 2017 and it is feb of 2018 and the car has been back to the shop twice for the same thing ...thet do not give loners I bought my 2016 jeep patriot Nov 2017 and it is feb of 2018 and the car has been back to the shop twice for the same thing ...thet do not give loners and my dealer Daryl never returned my calls More
The salesman did not meet our needs We have leased three (3) jeeps from this dealer. In December, my jeep was totaled in an accident. At first the Insurance Company was going to repair t We have leased three (3) jeeps from this dealer. In December, my jeep was totaled in an accident. At first the Insurance Company was going to repair the vehicle. I called my salesman, John Falaco to find out if the dealership had a body shop. He never called me back.they subsequently totaled the jeep. So I went to the dealership to lease another jeep. The salesman was very inattentive to our needs. We wanted to test drive a Cherokee, but he said they had none available to test drive. This was on Wednesday. He said to come back on Friday. We left and went to Ramsey Jeep and had a very favorable experience. More
Great service! I always deal with Mike Falcone. He’s great and he always makes sure to get me in and out as quickly as possible when bringing my car in for maintena I always deal with Mike Falcone. He’s great and he always makes sure to get me in and out as quickly as possible when bringing my car in for maintenance. More
Purchase new Jeep Wrangler We were treated very fairly and feel that we received the best deal on the purchase of a Jeep Wrangler. Our sales person worked very hard to get us th We were treated very fairly and feel that we received the best deal on the purchase of a Jeep Wrangler. Our sales person worked very hard to get us there best deal that meet our needs. More