Teterboro Chrysler Jeep Dodge RAM

I would absolutely not recommend buying a car from Teterboro Automall because of their deceptive sales tactics along with their toxic work environment. I was interested in buying a Jeep Grand Chero Teterboro Automall because of their deceptive sales tactics along with their toxic work environment. I was interested in buying a Jeep Grand Cherokee L and my sales representative, Chris from my previous purchase recommended a Jeep in their inventory on line. He indicated the price of the car was $43,000 when in fact the internet price was $37,600, he was very deceptive and would not recommend him as a sales representative. I decided to have another sales representative assist me because of his tactics and he had a hissy fit when he lost my confidence. I finally landed the price of $37,000 with less than 15000 miles on the vehicle but David, the used car manager and Chris both were not happy I researched the pricing of the vehicle on the internet and determined it was a much lower price. These dealership use AI technology to determine market pricing. They were not looking out for my best Interest. Prior to purchasing the vehicle, I was assured by the used car manager David the car came with two Fob keys and manuals. I was given only one key. I left messages with David and emailed him as well as the owner Sal relative to the missing FOB key and they neglected to address the issue. Would not recommend David with any purchase because of his deceptive sales tactics and poor customer skills. David also included a voluntary insurance optional program in the sales pricing for $169.00 without any explanation. When I asked him what it was he indicated that it was insurance in case my car was stolen and I can get a $2,000 discount on a future car purchase. Again deceptive sales tactic but glad I caught this one and was removed from pricing. I was waiting for the delivery of my vehicle when a manager and sales person got into a heated argument on the sales floor. They were screaming and cursing at each other. This is such a toxic work environment and again would not recommend this dealership to anyone. They are so unprofessional, and their customer service skills are nonexistent. Please go to a different dealership for a purchase. More

Our Sales Person Jessie was great she took her time with us answered all of our questions and was extremely patient. She did not follow so close behind we couldn't breathe but close enough that when we need us answered all of our questions and was extremely patient. She did not follow so close behind we couldn't breathe but close enough that when we needed her she sprung into action. Buying a car is a big decision with many frustrations, but Jessie made it quick, easy and very comfortable. More

Very efficient and mindful of my time. The service technicians are the best in the industry and the service writers (Ray and Jim each helped me) fully informed me of then service required The service technicians are the best in the industry and the service writers (Ray and Jim each helped me) fully informed me of then service required, the exact cost (extremely reasonable) and the next recommended service (200,000 miles). My car would not have been anywhere near approaching this milestone without Teterboro Jeep performing all my routine maintenence. More

Excellent dealership with awesome customer service! The best! It was quick decisive and effective - they got my car on the road in the same day. The best! It was quick decisive and effective - they got my car on the road in the same day. More

Juan-It was the best experience I ever received at a dealership. He took the time to listen to what I was looking for , asked many questions and made this whole experience amazing dealership. He took the time to listen to what I was looking for , asked many questions and made this whole experience amazing More

The service department is terrible. Called numerous times left messages and no return phone calls. I got someone on the phone twice to schedule an appointment and both times I was quick Called numerous times left messages and no return phone calls. I got someone on the phone twice to schedule an appointment and both times I was quickly transferred to the voicemail system that they don't check. I am sure if I was buying a car, I would not have a problem getting someone on phone. Have to give one star because zero is not available. More

My Service Advisor Mike is the best always on point, service is done within the time frame he gives me. service is done within the time frame he gives me. More

The finance staff we dealt with was very open and transparent. Quality of vehicles is very good. We ended up buying our previously leased Jeep vehicle and the dealership made it a quick, painless pro transparent. Quality of vehicles is very good. We ended up buying our previously leased Jeep vehicle and the dealership made it a quick, painless process while patiently answering any questions we had. More

Professional courtesy smooth fast transaction of sale. Very happy with sale of now my 6th Jeep purchase at this dealership only 4 months later from my purchase earlier this year. Noel and Sam are absolut Very happy with sale of now my 6th Jeep purchase at this dealership only 4 months later from my purchase earlier this year. Noel and Sam are absolutely a pleasure to work with. More