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Terry Volkswagen Subaru
Lynchburg, VA
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70 Reviews of Terry Volkswagen Subaru
The process of purchasing my new vehicle was smooth and stress-free. There was a misunderstanding with the salesperson regarding payment options, but the sales manager listened and resolved it in my favor. stress-free. There was a misunderstanding with the salesperson regarding payment options, but the sales manager listened and resolved it in my favor. Communication about the timing of the arrival of the vehicle was excellent. More
What an awesome place to buy a car! Great customer service and prices are reasonable! Salespeople and financial department are awesome!💪 Great customer service and prices are reasonable! Salespeople and financial department are awesome!💪 More
Friendly,knowledgeable salesman. Beautiful,clean building. I love my Outback. CJ knows how to make all the operations of the vehicle easy to learn. He is a very patient and friendly Beautiful,clean building. I love my Outback. CJ knows how to make all the operations of the vehicle easy to learn. He is a very patient and friendly salesman. I had some minor episodes I had a problem with. On my very first call to the dealership, I was sent to someone's phone by the receptionist. The person's mailbox was full and I couldn't leave a message. I called back and was sent to the same extension with the full mailbox. I almost didn't call back.(It was not CJ's) I know this is not the dealership's fault, but trying to make a left turn out of the parking lot is a dangerous move. More
People are usually nice and accommodating. Only once I was not escorted to my car and had a tachycardia attack from all the walking to find my car. Only once I was not escorted to my car and had a tachycardia attack from all the walking to find my car. More
I have been well satisfied with service department and the service technicians that do the work. On this visit it was job well done ,thank you . the service technicians that do the work. On this visit it was job well done ,thank you . More
Friendly but my car is worse then when I brought it in. Now it is running rough and the tec meter stays above 1 all the time. I took it back 1 week after I had my 18,000 mile maintenance done. They said n Now it is running rough and the tec meter stays above 1 all the time. I took it back 1 week after I had my 18,000 mile maintenance done. They said nothing is wrong with it. It is strange it was ok before they changed my oil. Plus I live 44 miles one way away More