Terry Henricks Ford
Archbold, OH
Filter Reviews by Keyword
By Type
368 Reviews of Terry Henricks Ford
No pressure, honest dealer. I was coming from out of state to look at a used F150 Platinum. Cody Caudill had the truck cleaned and ready for me to look over. Very pleasant person I was coming from out of state to look at a used F150 Platinum. Cody Caudill had the truck cleaned and ready for me to look over. Very pleasant person, made my experience worth the drive. As a matter of fact all the staff that I interacted with made me feel comfortable in my purchase. More
Tremendous Dealership Terry Henricks Ford is an amazing car dealership. They are informative and helpful. The want you to find the vehicle you want in your price range. Terry Henricks Ford is an amazing car dealership. They are informative and helpful. The want you to find the vehicle you want in your price range. They are good at pointing out the flaws that the vehicle does have, they do not try and hide things from you. Carfax, shop reports, they will show you it all. Alex Bennett is a very helpful sales representative. More
Terry Henricks Ford Great Experience! I had a great time getting this truck. Carter was very easy to work with. The truck is super clean inside and out. When it came to the paperwork Morga I had a great time getting this truck. Carter was very easy to work with. The truck is super clean inside and out. When it came to the paperwork Morgan had me in and out in no time. Thanks to the staff! More
Great Experience! I would highly recommend this dealership and Carter. Great experience! I am enjoying my new to me Acadia. Morgan made the paperwork and signing experi I would highly recommend this dealership and Carter. Great experience! I am enjoying my new to me Acadia. Morgan made the paperwork and signing experience very easy. More
Easist sale ever We drove 2 hrs to dealership to look at a 2017 Silverado (which we were certain we would buy) but also realized dealer had a 2016 F150 Supercrew. We t We drove 2 hrs to dealership to look at a 2017 Silverado (which we were certain we would buy) but also realized dealer had a 2016 F150 Supercrew. We took both for a test drive and decided the F150 had a much nicer drive and ride. Both vehicles same price and price was under KBB. They took my 2008 on trade and gave me a fair trade-in price. No negotiations...easy sale. Filled out some paper work and out the door in 2 hrs. Awesome. My only complaints..... They sold me a truck that literally had no gas (was on E with warning light on). Also, on my way to the gas station the hood popped up. Not familiar with the 2016 had to go back to dealership and they were able to show me how to find the release under the hood. 2 weeks later driving in first rain and I noticed the windshield wipers are really bouncing/skipping around on the windshield and just then the passenger windshield wiper arm comes off. I was able to get that back on myself. Lemon??? I hope not. Dealership advertises a 48 point vehicle safety check so buying a used vehicle you should feel reassured but somehow wiper/wiper blade arms and hood latch are not on 48 point check list? I wish I would have asked for a overview of the vehicle and all the features. So many nice features on the 2016 F150....I am still finding them out. A nice bonus...we didn't know we had a free 3 month Sirius subscription. Would I recommend dealership....yes. Cody and Morgan were very friendly and helpful. Made the experience pleasant. More
2012 Ford F250 Great experience dealing with Cody Caudill on the purchase of our 2012 F250. Very smooth transaction, we were in and out very quickly. Highly recommen Great experience dealing with Cody Caudill on the purchase of our 2012 F250. Very smooth transaction, we were in and out very quickly. Highly recommend anyone looking for a new or used vehicle look up Terry Henricks Ford. More
jeep service on going been having a on going issue with my stobes lights in which this dealship did in put them in when I bought jeep brand new my husband talk with caleb been having a on going issue with my stobes lights in which this dealship did in put them in when I bought jeep brand new my husband talk with caleb and seem to get know where he never returned phone calls to try to get this settle they have had all the slip in the service depaetment of everything that was done and many time over there for same problem the stobes lights caleb just blew us off like customer service does not matter or trying to help I am really disappointed in small town dealship how bad was treated in not taking care of this when is was there fault because they put it in and over charge for it More
Fantastic Sales Team I took a slight detour from a business trip to look for a specific truck. Alex Bennett was extremely helpful and made the buying experience stress fre I took a slight detour from a business trip to look for a specific truck. Alex Bennett was extremely helpful and made the buying experience stress free. Answered all my questions honestly and worked with me to reach the perfect deal. More
Good Dealership they were kind and polite. they answered all questions i had.i felt i got a fair trade in value and fair price for what i bought. they were kind and polite. they answered all questions i had.i felt i got a fair trade in value and fair price for what i bought. More
A great honest dealership I've been taking my truck here for years to be serviced and I'm extremely happy with the truck I just purchased from them I've been taking my truck here for years to be serviced and I'm extremely happy with the truck I just purchased from them More