Terry Henricks Chrysler Dodge Jeep RAM
Archbold, OH
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980 Reviews of Terry Henricks Chrysler Dodge Jeep RAM
purchase of new jeep This is the second vehicle we have bought from this dealership and are happy with our purchase. Thanks to Jim for all his help.the service is excellen This is the second vehicle we have bought from this dealership and are happy with our purchase. Thanks to Jim for all his help.the service is excellent. More
Job well done. This was my first dealing at Terry Hendricks. I was referred by my son-in-law who has nothing but praise for the dealership. As soon as I walked in t This was my first dealing at Terry Hendricks. I was referred by my son-in-law who has nothing but praise for the dealership. As soon as I walked in the showroom and met Mick Deck, I knew I was going to drive out in a new Ram. He was friendly, explained everything thorough and very pleasant to do busyness with. After spending a few minutes with him I thought I had known him forever. His best trait that I appreciated the most was the fact that he did not pressure me and because of that, I did not even visit another dealer. More
Reliable Thanks your the team behind the scenes our vehicles here at Sauder's TV are able to stay on the road and keep our drivers safe. They pick and deliver Thanks your the team behind the scenes our vehicles here at Sauder's TV are able to stay on the road and keep our drivers safe. They pick and deliver in excellent time! Thank you for all you do for your local companies. keep up the good work! More
Great experience at Terry Hendricks Great experience like always front kyle Sauder. The final price was actually lower then what was initially discussed. My deal was taken care of pr Great experience like always front kyle Sauder. The final price was actually lower then what was initially discussed. My deal was taken care of professionally and very quick. More
We were welcomed, questions were answered, cars brought up, Salesperson, Jim was full of information and helpful. All our questions were answered fully. Suggestions were made, options reviewed again. Our color Salesperson, Jim was full of information and helpful. All our questions were answered fully. Suggestions were made, options reviewed again. Our color blue was not found so he ordered the car for us. Jim made sure we were well informed about the progress and kept in touch with us though email mail and calls. The pickup process was smooth and went fairly fast. The financial part was good, rates decided, time length and other options were bought to the table. Jim showed us the many gadgets and buttons on the new car. More
Overall Excellent Service and Sales My wife and I traveled from just south of Chicago to purchase a car for our daughter. When we arrived, the car was exactly as described except for on My wife and I traveled from just south of Chicago to purchase a car for our daughter. When we arrived, the car was exactly as described except for one interior item that had been overlooked initially. There was a sizable hole in the driver's seat. Austin was genuinely apologetic that he had missed this during the picture taking and e-mail exchanges that we had regarding the car. When we took the car for the test drive, it blew the boot on the CV joint and we brought the car back smelling funny and smoking. This was due to the grease that had been slung underneath the car when the boot blew. Rather than selling the car to us as-is, Austin and the service team sourced a replacement front axle assembly and replaced it the same day at no cost to us. Overall, we both were very impressed with the integrity of the dealership as a whole and would not hesitate to purchase another vehicle from them. The service department was excellent to work with as well! More
Excellent buying experience! I found the vehicle I wanted on cars.com and called the dealership. Mike Deck and Chad were very helpful and unlike your stereotypical car salesman th I found the vehicle I wanted on cars.com and called the dealership. Mike Deck and Chad were very helpful and unlike your stereotypical car salesman that try to pressure you into buying. The gentlemen made our buying experience very pleasant and efficient. I look forward to doing more business with Terry Henricks. More
Service team They have a great service team here as well as a great sales team. Would highly recommend them to anyone looking for a place you can trust. They have a great service team here as well as a great sales team. Would highly recommend them to anyone looking for a place you can trust. More
Used keep patriot Well done Terry Henricks. Thanks Ted for being honest, knowledgeable and professional. Easy transition. Would recommend to others. A professional at Well done Terry Henricks. Thanks Ted for being honest, knowledgeable and professional. Easy transition. Would recommend to others. A professional atmosphere, a clean and top notch service area. More
Superior This has been the second vehicle that we have purchased from this dealership. It is a drive for us but worth it for the price of the car you get and c This has been the second vehicle that we have purchased from this dealership. It is a drive for us but worth it for the price of the car you get and customer service. I looked at many vans locally and couldn't find anything in our range with what I was hoping to get until this one came on the market. We worked with Kyle for the first car and Tre for the second, and i would highly recommend both to anyone looking in the future. More