Terry Henricks Chrysler Dodge Jeep RAM
Archbold, OH
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980 Reviews of Terry Henricks Chrysler Dodge Jeep RAM
Very friendly and accomidating. From the first e-mail to the dealership in the Autotrader app to the final signatures I was happy with the rapid responses. I found the perfect truck. From the first e-mail to the dealership in the Autotrader app to the final signatures I was happy with the rapid responses. I found the perfect truck. Dugan responded to my email. He asked if I could come that day. I got to the dealership and my truck was at the front door running. It was snowing. He braved the elements to get done what needed to be done. I forget the of the woman in finance but she showed me all payment options so I could make a decision that was best for me. After the papers were signed Dugan offered to have the truck delivered to me the next day since I had a lot of stuff still in my trade in and the Resistall guy had left for the day. I work an hour away and in another state. My truck was delivered as promised. I couldn’t be happier. More
Great experience! I had a fantastic experience with my salesman Mike Deck. Still looking at the car that I test drove trying to decide if I should purchase it. Dealersh I had a fantastic experience with my salesman Mike Deck. Still looking at the car that I test drove trying to decide if I should purchase it. Dealership is very clean and the personal that I interacted with were very friendly. I would recommend them if you are looking to purchase a vehicle. More
No deal Visited this dealership early in the morning. Only had three sales people available and all were busy. We waited and Austin the sales manager finally Visited this dealership early in the morning. Only had three sales people available and all were busy. We waited and Austin the sales manager finally approached us and asked us if we need help. We did so he grabbed Doug walking out of his office. We were looking at two vans and liked the first one we test drove. The second was pulled up to the front (even tho we were standing right beside it and had to follow the van up to the front instead of being offered a ride.weird.) as it was sitting there idling it started to get a loud knock. They took it to service and said obviously nothing was wrong! (Yeah right) needless to say they lowballed our trade and wasn’t willing to negotiate at all. Not impressed with the whole operation. Drove an hour to see them. Won’t waste my time going to small town dealers again. More
Good experience Got a great deal everyone was friendly and went above and beyond to get the deal done so everyone was happy I would recommend them to everyone. Got a great deal everyone was friendly and went above and beyond to get the deal done so everyone was happy I would recommend them to everyone. More
Great! Everyone at Terry Henricks worked their hardest for me to get the best deal possible!!most definitely recommend if you’re looking for quality service! Everyone at Terry Henricks worked their hardest for me to get the best deal possible!!most definitely recommend if you’re looking for quality service!!! More
good support I bought my first Jeep Wrangler and they support me for all step. It was difficult to find what we were looking for but they did it!! Thank you I bought my first Jeep Wrangler and they support me for all step. It was difficult to find what we were looking for but they did it!! Thank you More
On your team! Too much to say but will say these few words. Friendly, informative, not pushy and care about you, not themselves I felt very welcomed. If you need a Too much to say but will say these few words. Friendly, informative, not pushy and care about you, not themselves I felt very welcomed. If you need a car, this is the place where you feel at home and you will be taken care of! More
Great buy ford mini van Great service good price dealership was friendly great sales rep overall it was a great experience for me and my wife even with two fussy kids Great service good price dealership was friendly great sales rep overall it was a great experience for me and my wife even with two fussy kids More
Bought a new Jeep I went to this dealership to look at a new Jeep Renegade. Everyone was very nice and helpful. The salesman, Doug Knauer, was up front and honest throu I went to this dealership to look at a new Jeep Renegade. Everyone was very nice and helpful. The salesman, Doug Knauer, was up front and honest through the process. He and the other staff members helped the transition from trade in to new vehicle purchase very seamless and ensured I would be in my new vehicle the same day! They were great! I’m also really impressed with the dealership’s website and chat option, as this is how I was able to set up my appointment easily prior to my visit. More
Excellent experience We had an excellent experience. Doug was Friendly, thorough and answered all our questions. He also stayed late so that we could complete the deal. We had an excellent experience. Doug was Friendly, thorough and answered all our questions. He also stayed late so that we could complete the deal. More