Terry Cullen Southlake Chevrolet

My truck has been at the dealership over a month and they haven't even started the begin repairs yet. I keep getting the run around after numerous calls and visits. They don't have a loaner vehicle or rental haven't even started the begin repairs yet. I keep getting the run around after numerous calls and visits. They don't have a loaner vehicle or rental for me to use and totally are not taking me seriously. This is a horrible way to treat patrons. How many more months will it be, uugh More

Was told it would be 3-6 days repair the A/C today is the 15th day still no car yet 15th day still no car yet More

The body shop does excellant quality work and very polite. I will recommend other customers to use Terry Cullen body shop for vehicles repairs. polite. I will recommend other customers to use Terry Cullen body shop for vehicles repairs. More

very good body repair and very polite, very good communication and very helpful getting insurance company communication. communication and very helpful getting insurance company communication. More

I was very satisfied, with them finding the problem that I called in about. And very happy that they found other problems wrong with my vehicle that I didn't know anything about. Thanks Terry cullins for al I called in about. And very happy that they found other problems wrong with my vehicle that I didn't know anything about. Thanks Terry cullins for all you guys done.. More

The service advisor was new, she did good and replaced lug nuts to original as I requested lug nuts to original as I requested More

I had a great experience. Stanley was very friendly and extremely helpful in getting my extended warranty applied to my A/C repair bill. He also communicated well every step of the way without me having to extremely helpful in getting my extended warranty applied to my A/C repair bill. He also communicated well every step of the way without me having to initiate it. I will definitely be back for future service needs. More

Excellent customer service.I really appreciate Beverly. going over and beyond to help me.she’s number one.thank you. Terry Cullen Chevrolet Stephanie B going over and beyond to help me.she’s number one.thank you. Terry Cullen Chevrolet Stephanie B More

Not happy with service. I got in car, cranked it and it turned over and over. Then connected and went dead. Check engine light on. Phoned service on Thursday and she said they could not see me until Tuesda turned over and over. Then connected and went dead. Check engine light on. Phoned service on Thursday and she said they could not see me until Tuesday and do not drive it. Thought like other dealerships you could drive up there and either leave it or wait. So the next morning husband took it to Cronic and they reset it in a matter of minutes. More