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Terry Cullen Southlake Chevrolet
Jonesboro, GA
196 Reviews
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Showing 196 reviews
November 26, 2023
my wife and I an older couple in mcdonogh had a wreck totaled out our tru c k so we took our life savings to terry culling chevy to buy a vehicle we got a 2020 Tahoe and had to finance 32k its white we d totaled out our tru c k so we took our life savings to terry culling chevy to buy a vehicle we got a 2020 Tahoe and had to finance 32k its white we didn't like it and the brakes had to be replaced the first week they did it they also wouldn't scan it for us so we went 2 weeks later to Thornton chevy and traded for a new one.finding out the one from Terry's had been in an accident. we had to buy with nothing down the 30k we put down was gone terry cullins jipped us big time they shifty as xxxx More
by curtis-hughes
Employees Worked With
Vincent tally
October 28, 2023
I am Pastor Parris these guys sold us 2 lemons on wheels both broke down on us first our 2018 Cadillac and now our 2020 Chevy 4/4 silver rodo they tell at the table you have a warranty and when it tare's up both broke down on us first our 2018 Cadillac and now our 2020 Chevy 4/4 silver rodo they tell at the table you have a warranty and when it tare's up they want you to pay up front for their mechanic 🧰 to break down the engine $3,000 to see if the problem and the part's are covered it is a shame how these companies uses the customer and these service departments are getting over on people who don't know any better but I believe that God 🙏 will set the page 📃 straight one day and theses people are not checking these car's out and when you can't afford to get them fixed it goes on your credit 💳 but a piece of mind is better than No peace please pray for God 🙏 to send you to the right people and car lot I will never buy another car or truck from them again More
by Pastorrogerparris
July 14, 2023
This dealers has been the worst dealership I’ve ever had the misfortune to have ever done business with in my over 50 years and 25 trucks. I bought a truck from them and shortly after I sold truck. So I req the misfortune to have ever done business with in my over 50 years and 25 trucks. I bought a truck from them and shortly after I sold truck. So I requested a refund on the extended warranty I purchased. 3 months later and countless emails and calls I’ve heard nothing. Stay away from this dealership. The sell GM buy back cars without disclosing it. Alls will nit refund money on extended warranty which by law you are untitled to at a prorated rate. I will be filing complaints with Consumer Affairs and the BBB. I also will he leaving reviews on every website I can.Please avoid this crooked dealer. More
by rteub1965
Employees Worked With
William Borrelli, Johnny Linder, Reggie Riley, Keith Baker, Billy Rogers, Lisa Jackson, Jennifer McDaniel, Rochelle Rodgers
June 30, 2023
I had my vehicle there June 14th it was repaired the next day. I had to take it back on June 28th , because the check engine light came on and I was really nervous because I thought I would have to co next day. I had to take it back on June 28th , because the check engine light came on and I was really nervous because I thought I would have to come out of my pocket again, but I didn’t because of a factory defect I didn’t have to worry about any cost on my end. And because of the Service advisor Kelly who got all this taken cared of, she is definitely the G.O.A.T. More
by Walt
Employees Worked With
Kellly Gray
February 13, 2023
Staff was professional, I came in for an oil change & they explained the needed service for the Powertrain, so I agreed. They gave me the time frame to complete the repairs. So I waited. Greg Williams they explained the needed service for the Powertrain, so I agreed. They gave me the time frame to complete the repairs. So I waited. Greg Williams from the Sales Dept saw me & came over to greet me. They finished the job earlier than I expected! More
by deboraabrown50
Employees Worked With
Shauna Holmes, Diane Mullins
February 07, 2023
I came in for an oil change and the minute I stepped through the door, I’m getting told I need to purchase all of these extras I did not come in for. They also tried to tell me my oil change was more th through the door, I’m getting told I need to purchase all of these extras I did not come in for. They also tried to tell me my oil change was more than what it was. N then after about an hour of sitting there, I got pulled to the side and was told my oil plug was stripped and was handed an invoice for $693, to fix it. I told them I don’t have that to give them. So of course they said they will try to see if they can get the stripped one back in there. I found the manager to express my concerns to him and he made it seem like he was helping but u still came out of my pockets with 200 dollars when I initially came in for an oil change that was only supposed to cost 59.95. They will NEVER get my services again. 😊 More
by Rainangel201986
Employees Worked With
John Cullen
