Terry Cullen Southlake Chevrolet

Terry Cullen Chevrolet was absolutely fantastic when it came to my recent purchase of my new 2012 Tahoe. I pulled right up and there was a salesperson right there to assist me. I have a fear and hatred of came to my recent purchase of my new 2012 Tahoe. I pulled right up and there was a salesperson right there to assist me. I have a fear and hatred of dealerships from previous experiences, so I was very weary of the games they might try to play. I told Keith, the salesperson who immediately greeted me, that I did not need his help as I hate being pressured into situations. He said, and I quote, "Ma'am that is completely understandable. Here is my card, please come find me if you need any help whatsoever, or if you have any questions at all." He handed me his information, and even showed me how the cars are laid out, so I could find what I was looking for. I browsed for a bit, but was still unsure of exactly what I wanted. I went back inside and found Keith, and he took me outside with keys of 3 different Tahoes and explained the varieties and differences in each one. The best part about this was that Keith was enthusiastic and excited to help me, which made me feel 10x more comfortable. We took a test drive and arrived back at the dealership. They appraised my trade, a little bit less that what I was hoping for, but they got me an excellent interest rate, and an excellent monthly payment to make up for it. A special touch that I appreciated more than anything was that Billy Rodgers (Sales Manager) came out and spoke with me, just to make sure that my experience was a good one. What a classy example of how business should be done. It was such a weird feeling going through this process because I hate dealerships, but at Terry Cullen I felt so comfortable. I would refer anybody in the Atlanta area to this dealership and anybody to go see Keith, Billy, and the entire crew down at Terry Cullen Chevrolet. Amazing staff, excellent experience, A+ customer service! More

I came in, cause I was having trouble with my 03 suburban, I really needed the 8 seats for my family, and they told me it was going to cost me 2000 to fix, I spoke with Keith Baker, and he was able suburban, I really needed the 8 seats for my family, and they told me it was going to cost me 2000 to fix, I spoke with Keith Baker, and he was able to show me a 07 suburban and get me very affordable payments, he didn’t pressure me to buy at all. Great experience. Thanks Terry Cullen Chevrolet and Keith Baker. Angela S. More

I had not one problem buying a vehicle. Everyone was very friendly and was willing to help with everything I needed. Every question I had they had an answer to and the price was great too. I would definitely friendly and was willing to help with everything I needed. Every question I had they had an answer to and the price was great too. I would definitely buy another vehicle from this dealership and refer them to family and friends. More

I was traveling through Atlanta on my way back to Florida and the check engine light came on in my 2005 Chevy Malibu. I checked on my IPhone for Chevy dealers and found Terry Cullen to be nearby. They took and the check engine light came on in my 2005 Chevy Malibu. I checked on my IPhone for Chevy dealers and found Terry Cullen to be nearby. They took my car right in their service dept. and I walked next door to Wendy's for a burger. When I returned they gave me the bad news, my repair would be in excess of $1000, which was about all I had in my checking account. Lee the service mgr. told me of a sale that they were having and introduced me to Gwen one of their sales people. Gwen showed me a brand new 2011 Chevy Cobalt and told me with $500 down my payments would only be $225 per month. I told shared with Gwen the news of my recent bankruptcy and she told me no problem, lets see what the bank says. Well I finished my trip in a brand new car thanks to Lee and Gwen and all the nice people at Terry Cullen. Breaking down in Atlanta turned out to be a good thing. Jim Melbourne Beach, Fl. More

Excellent dealership. Very friendly people. I just bought a 2007 malibu from them and it the best car i have had. Thanks allot guys for caring about me and my family. I will be recommending you guys to all m a 2007 malibu from them and it the best car i have had. Thanks allot guys for caring about me and my family. I will be recommending you guys to all my friends and family for their future car buying needs More

I BROUGHT A 2007 MALIBU SS USED FROM TERRY CULLEN AT SOUTHLAKE. THE CAR HAS BEEN IN SERVICE MORE THAT 10 TIMES EVERY TIME THEY COME UP WITH A PROBLEM. I TOOK THE CAR IN FOR 2000.00 WORTH OF WORK DONE TH SOUTHLAKE. THE CAR HAS BEEN IN SERVICE MORE THAT 10 TIMES EVERY TIME THEY COME UP WITH A PROBLEM. I TOOK THE CAR IN FOR 2000.00 WORTH OF WORK DONE THEY HAVE THE CAR A WEEK THE NEXT DAY NOT IN 24 HOURS THE CAR PROBLEMS WERE STILL NOT FIX I TOLD THEN IT WAS THE TRANSMISSION THEY SAID IT WAS THE TRANSMISSION AND CAME WITH SOME MORE PROBLEMS WITH THE CAR. THEY COULD NOT FIX A SIMPLE BRAKE JOB. WHEN THEY CHARGE ME TWO THOUSAND DOLLARS THEY SAID IT WASN'T THE TRANSMISSION ALL IT NEED A WAS TRANSMISSION SERVICE DID THAT, NEW TRANS MOUNT FRONT,REAR STILL NOTHING WRONG WITH THE TRANSMISSION THEY SAY TWO WEEKS LATER TOOK IT BACK TO THEM NEED NEW BRAKES WHICH THEY CALLED THEM SELF'S FIXING AND GUESS WHAT THE TRANS NEED A PART KNOW THAT GOING TO COST ME 200.00 WHICH I DON'T HAVE TERRY CULLENS IS A RIP OFF DEALERSHIP I'M VERY UNHAPPY WITH THEM. More