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Terry Cullen Southlake Chevrolet

Jonesboro, GA

3.3
197 Reviews

1250 Battlecreek Road

Jonesboro, GA

30236

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Showing 197 reviews

February 23, 2015

The service dept ripped me off my car was cutting off while i was driving so i took it to the service center.i went on GMs website and found it was a common problem for this vehicle More

by Pissed off
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stanley Watkins
September 03, 2014

Shockingly awesome! I hate trading cars, always have, same song and dance every time. I always feel like I'm trying my best not to get screwed by someone trying their har More

by Oldbrowncoat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Banker
June 23, 2014

Service Department Every time I come in with any of my cars they take real good care of me from the service department to sales including Mr. Cullen himself good work More

by Iziahred6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Grarret in the Service Depart
June 02, 2014

Nasty Unprofessional service with Mr keith baker bogus sales with Mr Johnny Linder, i got swindled here at this dealership and realized they are only concer More

by unsatisfiedcust8909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnny Linder, Keith Baker
Jun 20, 2014 -

Terry Cullen Southlake Chevrolet responded

Not sure what to say here but I do feel this Ms. G's frustration. In the middle of Ms. G's verification process the bank that tentatively approved her loan closed their doors. We were as stunned as she was. We EXHAUSTED all our other resources and although we secured an additional approval we could not come up with one with terms that were acceptable to her. On the first approval the only car that would work with the our approval that met her terms was a Cobalt which was recently under a recall. So as not to put in her harms way we gave her loaner car to drive while we waited for the part to come in for the recall. We take customer service quite seriously and we regret that Ms. G did not have a more positive experience.

October 11, 2013

First I scheduled an appointment the day before. I went here for a simple key cut, programming, and a oil change deal that they had going on today. I called to verify the price of a key cut and programming More

by omarikim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Banker
August 05, 2013

I am so happy that I chose Terry Cullen Southlake to purchase my 2013 Camaro. I had been researching the car for a month and was considering another dealership. Late one night I finally submitted my in More

by darcy2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Gotch
April 09, 2013

I have bought three vehicles int he last 24 months, two Camaro's and a Sonic. Each time I was treated like a king and given a great deal. Sure I searched dealers as far away as Buford, but why travel, this More

by mrchenoweth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cullen, Johnny Linder, Keith Baker
February 10, 2013

I would like to really point out the work of Keith Baker and my sales woman Sheri Lynn Key. I went in just to see if it was possible to trade in my 2009 Toyota Corolla for a new Equinox. Sheri greeted me v More

by barryjerald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheri Lynn Key, Keith Baker
February 07, 2013

Last month, our truck, was stolen by person(s) unknown and the vehicle was wrecked and abandoned in Atlanta. The insurance company towed it immediately to Terry Cullen and after the parts were ordered, th More

by mikeandben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Hudson, Collision Center Manager
January 09, 2013

I bought a new Suburban from Terry Cullen Chevrolet. Everybody was friendly, helpfull and I got the lowest price compared to 3 other dealers. The dealership is without a doubt the best I've ever worked More

by Eric898
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Banker