Terrebonne Ford Lincoln

Great team Jake went above and beyond to help me out with my deal. He was always available and “no” was never an option! The whole team was wonderful to work wit Jake went above and beyond to help me out with my deal. He was always available and “no” was never an option! The whole team was wonderful to work with! More

Purchase of New Truck Chris worked with us to locate the exact type of vehicle we were looking for. We worked together for two weeks and found a truck that met our needs. W Chris worked with us to locate the exact type of vehicle we were looking for. We worked together for two weeks and found a truck that met our needs. We weren’t originally planning on purchasing a brand new vehicle but after weighing all points we decided to move forward due to the rebates and incentives... the only thing that we didn’t get were the mud flaps that we were hoping to get as an additional incentive to purchase but hey... you can’t have everything...right? There was a small issue with the color of the seats as we wanted grey as the free upgrade to leather color but all they had was black. Chris worked really hard as well as the manager and got the color we had originally specified. I know they caught some flack from Ford but hey, this Cajun girl would have went Cajun on Ford Corporate if I had to LOL... all in all Terrebonne more than met our expectations and Chris was professional and courteous as well as finance department! I would definitely recommend them. Hey, it was a 2 hour drive for us but we went and were glad we did! Thank you Terrebonne Ford! More

Service Department Long story short, repairs to the truck were claimed to be done and not. Rear receptacle was said to be fixed but does not work. Now, wipers intermitte Long story short, repairs to the truck were claimed to be done and not. Rear receptacle was said to be fixed but does not work. Now, wipers intermittently do not turn off now and was working prior. Just received a phone call to say the back ordered part was in and that I will be responsible for the windshield wiper problem. My wife and I have always driven a Ford and always will, but will never buy one from Terrebone ford again. This is not an isolated event, I have had nothing but bad experiences with this service department. More

New Car purchase Keith did a great job finding the vehicle we wanted at the price we wanted. There was no hassle and a very smooth process. We are very happy with our Keith did a great job finding the vehicle we wanted at the price we wanted. There was no hassle and a very smooth process. We are very happy with our new Expedition. More

Excellent My wife and I traveled to the various dealerships looking for the vehicle that suited our needs. They all were gracious in helping us. James Solet was My wife and I traveled to the various dealerships looking for the vehicle that suited our needs. They all were gracious in helping us. James Solet was exceptional in finding the vehicle we needed. More

Exceptional customer service We’ve been to other dealerships and nowhere have we found one with more honesty and integrity than here. Keith Bankston is a straight shooter who does We’ve been to other dealerships and nowhere have we found one with more honesty and integrity than here. Keith Bankston is a straight shooter who doesn’t play games like other dealerships. He promises a deal and delivers. Even delivering the vehicle to me without causing me any inconvenience. This is our third vehicle purchased from Keith and Terrebonne an surely won’t be the last. More

Started out a little rocky and finally came to a conclusion The deal started off pretty good but then got a little rocky if it hadn’t been for the salesman I may have walked away from the deal also wish I coul The deal started off pretty good but then got a little rocky if it hadn’t been for the salesman I may have walked away from the deal also wish I could have gotten 0% financing from Ford motor More

RonnieG18 James was very easy to work with. He was very knowledgeable about Ford's products and answered all my questions. I never felt pressured, and would w James was very easy to work with. He was very knowledgeable about Ford's products and answered all my questions. I never felt pressured, and would work with James again More

Professional! Not only did she know about the cars that she sold- but also about the competitors! Which made my decision to buy with her an informed, and confident Not only did she know about the cars that she sold- but also about the competitors! Which made my decision to buy with her an informed, and confident one! Would definitely recommend to anyone looking to buy. More

Katie is the best! You won't find a better sales person out there. Her customer service is out of this world and she is very knowledgeable. Katie is simply the best the You won't find a better sales person out there. Her customer service is out of this world and she is very knowledgeable. Katie is simply the best there is! More