Terre Haute Chevrolet

Lied to make vehicle trade I had asked that xenon lighting be installed on a car I was buying from dealership.I would`nt finish the deal unless they did this! They agreed.In wri I had asked that xenon lighting be installed on a car I was buying from dealership.I would`nt finish the deal unless they did this! They agreed.In writing. So instead of the xenon lighting I thought I was getting I got a very bright white light bulb! They placed a xenon bulb in a haligen lighting system and called it xenon lighting!! That`s like putting a helicopter in a car and calling it a helicopter!!! This dealership knew that by placing a xenon bulb in a haligen system would not give me the xenon lighting I had asked for! But by doing this they spent 50.00 instead of the 900.00 or so it would have cost them to do it right! They say they can get by with this because the written agreement did not specify HID xenon,knowing the whole time that the xenon bulb in a haligen system would`nt give me the look I wanted. They won`t get away with this because I`m pursuing this now on principle,not because of money.I can easily have the xenon lighting installed at my own expense.No problem.But when principle is involved..right will over come wrong every time!! All I can say to this dealership...I`m not going away until you honor your part of our deal.PERIOD! More

We drove away with a very nice used vehicle. We drove in looking for a cheap used truck to get through the winter, but drove away with a nice used Equinox that really satisfied our needs. We drove in looking for a cheap used truck to get through the winter, but drove away with a nice used Equinox that really satisfied our needs. More

Headlight "Repair" I will never come back to Terre Haute Chevrolet for service, repair, or to buy another car. A headlight was out and since I always got work done there I will never come back to Terre Haute Chevrolet for service, repair, or to buy another car. A headlight was out and since I always got work done there I decided to ask them to fix the headlight as well. I guess that's where I went wrong. Dropped the car off as normal, received a call stating our headlight burned something and it needed a whole new assembly which would be a $300 fix. My fiancé told them ok no forget fixing the light then. She says ok and they hangup. Then later on we receive a call from her saying the car was ready and they were able to get a light in there so they went ahead and did it (although we told them to forget it) Well my fiancé went to pick it up signs the papers and the same lady states it's a temporary fix and is only expected to last a month max. We were charged a labor fee for the headlight. That's when I have a problem. We didn't tell them to squeeze a lightbulb in there as a temporary fix. We have another car we can drive. Well as I go up there they tell me "well we just figured it would save you from getting a ticket until you can get the assembly." Yet that's not what we ask to get done. My fiancé talks to the owner and he essentially shrugs it off and says they were trying to save us from a ticket & the "labor fee" was the cost of the headlight. So basically we have a stop gap of a headlight we didn't ask for yet we had to pay for. For that reason I will never go to terre haute Chevrolet again for anything. There is plenty of dealerships here that would appreciate my $25,000 I've given them over the past two cars that show they care and go out of the way to ensure a customer is happy Chevrolet they did not. More

Oil change I came in for an oil change. The service was done in a timely fashion and the service was well over the top. As a mother of four, i have problems taki I came in for an oil change. The service was done in a timely fashion and the service was well over the top. As a mother of four, i have problems taking my family places. The employees were friendly and very helpful. There was snacks provided and a little something for everyone. It was a pleasure to get my oil changed here. More

I have found Terre Haute Chevrole to be Excellent I wish to especially comment ERNIE FORSTER, as a professional sales representative. He combines the best of experience in the automotive field, pers I wish to especially comment ERNIE FORSTER, as a professional sales representative. He combines the best of experience in the automotive field, personable, friendly, and genuine interest in meeting my transportation needs. I have had two driving experiences with him. He has excellent product knowledge, but does not interfere in the driving experience. He The whole T.H. Chevrolet organization seems to have a culture of service, friendliness, excellent employee training, and experience in meeting the needs of customers. Vern Knock (Emeritus Professor of Aerospace Technology, ISU) More

Matt H. I have purchased two vehicles from terre haute Chevrolet. My experience with them has excellent both times. I am very pleased. I will definetly go bac I have purchased two vehicles from terre haute Chevrolet. My experience with them has excellent both times. I am very pleased. I will definetly go back. More

Car Buying This was the first car that I have bought At Terre Haute Chevrolet. The friendliness of all the staff there was very gracious from receptionist to man This was the first car that I have bought At Terre Haute Chevrolet. The friendliness of all the staff there was very gracious from receptionist to managers. As i bought the car the dealing with the salesman was very pleasant. Also after buying the car what small problems we found were taken care of immediately and was very satisfied with the service. More