Tenvoorde Ford - Service Center

Great Service Always great to work with! Takes the time to explain things and goes above and beyond. Really appreciate all of the help! Thanks again for everythi Always great to work with! Takes the time to explain things and goes above and beyond. Really appreciate all of the help! Thanks again for everything. More

Oil change I arrived 20 minutes early for an oil change. After waiting an hr. and 20 minutes (it was actually 1 hr. and 40 minutes) I saw my car moved to the pic I arrived 20 minutes early for an oil change. After waiting an hr. and 20 minutes (it was actually 1 hr. and 40 minutes) I saw my car moved to the pickup area. I sat for another 20 minutes waiting to be called to get my car. I finally went to the pickup area only to see everyone talking and not working with anyone. A man asked if I needed help and I told him I wanted to know if my car was done or not. He then asked who was helping me and I told him but didn't see Mike in the drop off area at the time. Mike then came in with another gentleman and was told I was waiting to get my car. I told Mike that I saw my car out there 20 minutes ago...he stated that they had been very busy. I have previously had very good service. I was somewhat disappointed this time as my time is valuable also. Thank you More

Tom and Russ were great I needed service for my tires and routine maintenance. They took time to explain things well to me, and took care of my automotive needs. I needed service for my tires and routine maintenance. They took time to explain things well to me, and took care of my automotive needs. More

2018 FORD ESCAPE REPAIR Mike in the service department was AWESOME! He got me a rental car, he made sure my life went on as normal while my vehicle was in the shop. He was Mike in the service department was AWESOME! He got me a rental car, he made sure my life went on as normal while my vehicle was in the shop. He was in contact communicating issues, dates, times and met all of my expectations. While I was disappointed in the overall performance/failure of my vehicle, Tenvoorde Ford and it's staff made the experience simple and minimized the stress in having a vehicle failure. Darin in Sales and Tony in Financing worked hard to keep my options open in the event I would decided to trade up. More

Barry Jensen I deal only with Barry Jensen when it comes to service at Tenvoorde Ford. Barry listens to my request and concerns and always goes over the top to mak I deal only with Barry Jensen when it comes to service at Tenvoorde Ford. Barry listens to my request and concerns and always goes over the top to make sure everything is fixed properly. More

2015 Fusion Repair My whole experience was surprisingly smooth! Mike in the service department made everything easy from getting a rental car to facilitating the extende My whole experience was surprisingly smooth! Mike in the service department made everything easy from getting a rental car to facilitating the extended-warranty process, so that I could travel back to work 250 miles away in Fargo after my car broke down in St Cloud. He kept me well in the loop with the long distance repairs, and I would definitely recommend the Tenvoorde service center based on this experience! More

Oil Change and recall review Brought my 2018 F 150 in for an oil change and to have the heater block recall checked out. Service department was nice and helpful. They even droppe Brought my 2018 F 150 in for an oil change and to have the heater block recall checked out. Service department was nice and helpful. They even dropped me off at work as the work they had to do would take a couple of hours. Only complaint is the service car was a little small for me as I'm 6-4. More

50,000 mile maintenace Entire Quick Lane service team is great!. James & Chadd are great. James (advisor) explained all & I found it refreshing that he did not try to "up Entire Quick Lane service team is great!. James & Chadd are great. James (advisor) explained all & I found it refreshing that he did not try to "up sale" me on stuff...e.g, air filter, battery, etc. & I respect that. They did a great job & will return for service! More

Great experience In and out in record time. Thanks, guys! Always a good experience with the service crew. Great attitudes, friendly people and professional service. T In and out in record time. Thanks, guys! Always a good experience with the service crew. Great attitudes, friendly people and professional service. Thank you again. More

Service work Barry was great to work with and always gets my vehicles fixed in a timely manner. I will always bring my vehicles to Tenvoorde Ford. Barry was great to work with and always gets my vehicles fixed in a timely manner. I will always bring my vehicles to Tenvoorde Ford. More