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Tenvoorde Ford - Service Center

St. Cloud, MN

4.3
1,244 Reviews

1,244 Reviews of Tenvoorde Ford - Service Center

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August 21, 2019

They were able to get my car fixed without an appointment. Great service! Very friendly customer service and quality work. I would recommend it to anyone who has a ford vehicle. Thank you for good work. More

by lcjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2019 -

Tenvoorde Ford responded

Thank you very much for your kind words and for taking the time to leave us this outstanding feedback!

August 20, 2019

Can't believe they stay in business Brought my vehicle, brand new vehicle in for an alignment asked them to check a few things that are covered under warranty and they said they would ch More

by Slick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Murray
Aug 26, 2019 -

Tenvoorde Ford responded

Thank you very much for sharing your story with us. We are grateful for the feedback and we are truly sorry to hear you feel this way. We would love the opportunity to talk to you further if you would be interested, please contact Craig at 320-257-3665 and we would be more than happy to talk.

August 13, 2019

Quality service - customer friendly! Very friendly staff. Fast turn-around time. Easy to schedule appointment. Scheduling hours work well with around a working schedule - early morning More

by jlm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Aug 16, 2019 -

Tenvoorde Ford responded

Thank you for leaving us such an amazing review! We appreciate your feedback and are excited to work with you again in the future!

August 08, 2019

Billing was wrong I brought out 2017 Raptor in for radio work (warranty) plus new tires and an oil change. I was busy so my wife picked up. She ended up paying a higher More

by rtopinka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Tenvoorde Ford responded

Thank you so much for taking the time to leave us this helpful feedback!

August 05, 2019

Really good Every time I go in for service they lose a valve stem cover on my tires I think i’m Going to start charging you for them More

by chips43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Popehn
Aug 05, 2019 -

Tenvoorde Ford responded

Thank you for taking the time to leave us this helpful feedback! We'd like to thank you for your business and we hope to see you again soon!

July 27, 2019

Put it back together myself I had to put my truck back toegether, the first time the front under guard was left hanging by one fastner. the 2nd visit I was driving home and the h More

by rschwartz323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kris "Oregon" Lucas, John Murray
Jul 30, 2019 -

Tenvoorde Ford responded

Hello Rick, Thank you for bringing your car in and letting us find the resolution to your concern. Hopefully, the service that we provided has changed your mind about this survey. If you have any other concerns or questions please reach out to Craig at cschaefer@tenvoordeford.com. We would be happy to speak with you about your experience.

July 18, 2019

very good It took two trips, but I think this time they fixed the problem. It had a thump coming from the rear end, that did not always happen. More

by thekarls
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Murray
Jul 19, 2019 -

Tenvoorde Ford responded

Thank you for your kind words and for taking the time to leave us this awesome review!

July 13, 2019

Service on Ford Edge Mike Asperheim is truly a professional. He knows my vehicle and helps with any questions or requests I may have. I would recommend Mike and Tenvoorde More

by carainer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Tenvoorde Ford responded

Thank you so much for taking the time to leave us this review and for your kind words about Mike. We appreciate your business and we hope to see you again soon!

July 09, 2019

Great service Service has always been amazing. Unfortunately I have sold my Ford vehicle and will not be servicing my new Dodge with them due to warranty purposes! More

by Juan234
Recommend Dealer
Yes
Employees Worked With
Other Employees : Russ Hoeschen, Tom Mullenmeister, James Niemuth, John Murray
Jul 09, 2019 -

Tenvoorde Ford responded

Juan, thank you so much for taking the time to leave us this review and we are delighted to hear you have enjoyed your experience in our dealership!

July 03, 2019

Detailing This last time I had my car detailed was the best it had ever been done. They did s very thorough job! It was tough getting a car to use but event More

by rjcariveau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 19, 2019 -

Tenvoorde Ford responded

Thank you for leaving us with your detailed yet positive feedback! We are so glad to hear that you had a great experience with us. Make sure to come and see us again soon!

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