Tenvoorde Ford - Service Center

Service Work John is very professional, and the work was good. I would definitely take my vehicle back to Tenvoorde for service work on either of my vehicles. John is very professional, and the work was good. I would definitely take my vehicle back to Tenvoorde for service work on either of my vehicles. More

Tenvoorde Ford service department. Mike at Tenvoorde has been very helpful & is a great guy to work with! I would have given Tenvoorde a 5 stars, but this is the third time I’ve taken m Mike at Tenvoorde has been very helpful & is a great guy to work with! I would have given Tenvoorde a 5 stars, but this is the third time I’ve taken my Mustang, for the same problem, so I’m hoping third times a charm!! More

Efficient and thorough They were efficient in the check in process and thorough in giving me a detail report on my vehicle. Also were able to give me a cost for potential re They were efficient in the check in process and thorough in giving me a detail report on my vehicle. Also were able to give me a cost for potential repairs. More

Oil Change Received excellent service - waited for the service to be completed and it was a comfortable wait; plus received information on needed service for my Received excellent service - waited for the service to be completed and it was a comfortable wait; plus received information on needed service for my next visit. More

Great Service Excellent service every time I come in. Service representatives have been great to work with. Service is completed on time. Mike and Barry are very pr Excellent service every time I come in. Service representatives have been great to work with. Service is completed on time. Mike and Barry are very professional and go out of their way to answer all my questions. I know I can count on the Service Dept. to take care of my vehicle. More

car trouble I was traveling through Minnesota when my car had some major electrical issues. I was able to get off the interstate in St Cloud and find your Ford d I was traveling through Minnesota when my car had some major electrical issues. I was able to get off the interstate in St Cloud and find your Ford dealership. The service department staff (namely Mike A.) was fantastic. He listened to what I had to say and then got right on trying to troubleshoot the problem. When it was determined that my car needed repairs that required it to stay in St Cloud, Mike was great about getting me setup with a rental car. Throughout the next couple of days he kept me up to date on the status of my car through texts. When I returned the following Monday, the part was suppose to be arriving shortly. Mike made sure that as soon as it got there the technician got it put in and my car was ready to go. A very unfortunate and anxiety-ridden situation was made not so bad by the attitude and concern shown to me by Mike and the service crew. Thanks so much!!! More

Efficient and convenient It was nice being able to drop my vehicle off the night prior to service and then receive updates on its status... they came to my home to pick me up It was nice being able to drop my vehicle off the night prior to service and then receive updates on its status... they came to my home to pick me up when it was finished which was awesome as it saved us an extra trip to the service center. More

FRUSTRATED-NOT FUTURE CUSTOMER!!! BROUGHT 2018 F-150 IN FOR BLOCK HRT RECALL/INSTALL&KEY PAD ON DOOR BROKE-WARRENTY-ADDED ROTATE TIRES&WANTED TRANY FLUID xx'ED-HAVE HAD SEVERAL ISSUES BROUGHT 2018 F-150 IN FOR BLOCK HRT RECALL/INSTALL&KEY PAD ON DOOR BROKE-WARRENTY-ADDED ROTATE TIRES&WANTED TRANY FLUID xx'ED-HAVE HAD SEVERAL ISSUES WHEN GOING FROM DRIVE TO REVERSE&ITS LIKE U WENT INTO NEUTRAL BY MISTAKE&THEN WOULD BANG/JUMP WHEN IT DID INGAGE-WAS ADV. NO TIME/TAKES BOUGHT 1/2HR TO xx OIL-TRANY GUY WAS'NT THERE!!&ITS UNDER WARRENTY-SO MUCH FOR LISTENING TO CUSTOMERS CONCERNS/ISSUES-I ADV. OF THIS WHEN SCHEDULED "2 WEEKS OUT" TRUCK WAS OVER 1QT. MOTOR OIL WHEN I GOT IT HOME WITH UNDER 50MILES ON TRK&I ALSO ADV. TECH OF THAT-OH YEA THEY MULTI POINT FORM SAYS THEY DID ALL OF IT---YEA RIGHT-I DONT BELEIVE THEY LOOKED AT ANYTHING ON FORM---SO NO I WOULD NOT BRING MY TRK/NOR ADV. ANYONE TO GET SERVICE DONE THERE-SPENDING 50,000.00+ IS NOT THE MAGIC ## I GUESS More

Great Customer Service Our service department experience throughout the past four years has been excellent. We recommend Tenvoorde for all your service needs, and for your n Our service department experience throughout the past four years has been excellent. We recommend Tenvoorde for all your service needs, and for your next vehicle purchase. More

Fast truthful service We brought our vehicle in for a check on something that had been ongoing. They were able to provide the root cause and offered either that we take it We brought our vehicle in for a check on something that had been ongoing. They were able to provide the root cause and offered either that we take it where the work was originally done, where it was covered (no charge) or could pay to have Ford fix it. I appreciate the honesty and not chasing money and being open about what it would cost. This level of transparency isn’t out there everywhere. Can’t recommend them highly enough we have brought many of our vehicles in for service here and they always deliver. More