Tenvoorde Ford - Service Center

2017 F150 timing chain rattle John Murray, service rep, was great. Ford Motor Co. did not initially have a fix for the noise coming from my engine on cold start up in my 2017 F150. John Murray, service rep, was great. Ford Motor Co. did not initially have a fix for the noise coming from my engine on cold start up in my 2017 F150. (timing chain rattle). But finally, after several weeks, FMC "authorized" a fix which seems to have fixed the problem. Time will tell. John Murray did everything he could to mitigate my displeasure that my essentially new and first Ford F150 with only 40K miles was going to need an engine tear down. John Murray and Tenvoorde Ford supplied me with a loaner vehicle twice while my truck was in for repair. (Once for diagnosing the problem and once for the repair) That loaner vehicle made being without my truck bearable. This is my first Ford F150. My two previous trucks were GM products. Each driven for 10 years and 200,000 miles each with essentially no issues. My F150 has had 3 recalls and now this engine problem. And while I know every vehicle can have problems there is little chance my wife and I will buy another Ford. Again, My displeasure lies with FMC, not with Tenvoorde Ford or John Murray who provided excellent sevice. More

Barry is amazing!! Barry is always happy and willing to help! Definitely recommend him and Tenvoorde Ford. They also have great specials that I definitely utilize!! B Barry is always happy and willing to help! Definitely recommend him and Tenvoorde Ford. They also have great specials that I definitely utilize!! Barry also texted me to communicate which is a nice feature while at work More

Great service I had great service and my truck was delivered before promised.james my service writer was excellent to work with. I would recommend they see James wh I had great service and my truck was delivered before promised.james my service writer was excellent to work with. I would recommend they see James when getting service done at Tenvoorde. More

Recalls and things to be enabled on my pick up This guy deserves to get a raise best service I have had through tenvoorde. All my other services there have been sub par but this guy is awsome. Ev This guy deserves to get a raise best service I have had through tenvoorde. All my other services there have been sub par but this guy is awsome. Everyone there should learn from him. I will come back there again as long as I can work with this guy. If he doesnt get a raise from this review there is management issues. More

Great work Done right, in a predetermined timeframe. I will bring my vehicle back you guys. Thanks for all the help in moving issues forward. Thank you Done right, in a predetermined timeframe. I will bring my vehicle back you guys. Thanks for all the help in moving issues forward. Thank you More

Service Work John is very professional, and the work was good. I would definitely take my vehicle back to Tenvoorde for service work on either of my vehicles. John is very professional, and the work was good. I would definitely take my vehicle back to Tenvoorde for service work on either of my vehicles. More

Tenvoorde Ford service department. Mike at Tenvoorde has been very helpful & is a great guy to work with! I would have given Tenvoorde a 5 stars, but this is the third time I’ve taken m Mike at Tenvoorde has been very helpful & is a great guy to work with! I would have given Tenvoorde a 5 stars, but this is the third time I’ve taken my Mustang, for the same problem, so I’m hoping third times a charm!! More

Efficient and thorough They were efficient in the check in process and thorough in giving me a detail report on my vehicle. Also were able to give me a cost for potential re They were efficient in the check in process and thorough in giving me a detail report on my vehicle. Also were able to give me a cost for potential repairs. More

Oil Change Received excellent service - waited for the service to be completed and it was a comfortable wait; plus received information on needed service for my Received excellent service - waited for the service to be completed and it was a comfortable wait; plus received information on needed service for my next visit. More

Great Service Excellent service every time I come in. Service representatives have been great to work with. Service is completed on time. Mike and Barry are very pr Excellent service every time I come in. Service representatives have been great to work with. Service is completed on time. Mike and Barry are very professional and go out of their way to answer all my questions. I know I can count on the Service Dept. to take care of my vehicle. More