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Tenvoorde Ford
St. Cloud, MN
1,895 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,895 reviews
Verified Customer
April 30, 2021
After years of my professional relationship with Tenvoorde Ford, my recent experience of repair on my near-classic 2002 Thunderbird was another success in every regard. Tenvoorde Ford, my recent experience of repair on my near-classic 2002 Thunderbird was another success in every regard. More
by wavos
Employees Worked With
April 30, 2021
Took truck in for a DOT inspection, they told me my truck failed inspection and had a $3000 list of things to be replaced. I said I was getting another opinion, they still charged me for the DOT inspection a failed inspection and had a $3000 list of things to be replaced. I said I was getting another opinion, they still charged me for the DOT inspection and a diagnostic fee. Took to another shop the next day and it passed DOT inspection, the service department is a joke at this dealership. I told them I removed my fuse because my horn was malfunctioning and constantly going off. Apparently the service department doesn't talk to the technicians because it took quite a while for the tech to find that the problem with my horn was that my fuse was missing! So they charge $100 to put a fuse back when I told them I took it out and that they'd need to put it back in. When picking up truck there were multiple small vacuum air hose lines that were disconnected and 1 that was broke. Terrible service department that I will never recommend to anyone. More
by Mmbb25
Employees Worked With
April 28, 2021
Very pleasant service staff...and valet driver, too! I was in for recall/warranty work and was able to finish by noon, making my day much easier. was in for recall/warranty work and was able to finish by noon, making my day much easier. More
by SUZY15WAHLBECK
April 27, 2021
They were professional and got the work done quickly, I was lucky that I brought my truck in as I had.a bulge on the front tire which I did not know about. They took care of me. was lucky that I brought my truck in as I had.a bulge on the front tire which I did not know about. They took care of me. More
by JD7510
April 26, 2021
Poor communication of work to be completed.Poor Poor communication of work to be completed. Poor communication of what was covered under CPO warranty. Explorer still shakes when running down road. Poor communication of work to be completed. Poor communication of what was covered under CPO warranty. Explorer still shakes when running down road. Vehicle is still under Warranty. Tenvoorde Ford knows the problem, but wont changed bushings without charging $3K. More
by TROCKY
Employees Worked With
April 24, 2021
Timely and Professional. Clean. Five six seven eight Timely and Professional. Clean. Five six seven eight nine ten eleven twelve thirteen fourteen It is really annoying that you require twenty five Timely and Professional. Clean. Five six seven eight nine ten eleven twelve thirteen fourteen It is really annoying that you require twenty five words. Really unnecessary. I will not complete this survey again if this requirement continues More
by dooleych4
Employees Worked With
April 24, 2021
The oil change for my Z71 pickup was finished. Barry in the service department explained to me what is to be done. I'm satisfied with how the service is done and how fast it was finished. I'm comfortable the service department explained to me what is to be done. I'm satisfied with how the service is done and how fast it was finished. I'm comfortable with how the staff handled it and I would tell my friends to bring their vehicle for an oil change. More
by curtisgapinski
April 22, 2021
Your service dept mis-aligned my Fusion Hybrid three times after I purchased new tires; causing the car to jerk back and forth violently on slippery roads. About a month later I returned for service and times after I purchased new tires; causing the car to jerk back and forth violently on slippery roads. About a month later I returned for service and was told that It was discovered that your alignment rack was out of adjustment causing it to give an incorrect alignment. However, no one from your dept contacted me to bring my car back to correct the problem. Also, I had to sit and wait for several hours each time for the alignment. You did not have any loaner cars for me. That is something that is provided for me at other dealerships. More
by DRAUSCH
Employees Worked With
Grant Clifton
April 19, 2021
We enjoy working with Dan, he is great and has always treated us with great respect. We’ve recommended Dan and Tenvoorde to our friends. treated us with great respect. We’ve recommended Dan and Tenvoorde to our friends. More
by fredfiebranz53
