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Tenvoorde Ford

St. Cloud, MN

4.4
1,895 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,895 reviews

May 15, 2021

Took car in for an oil change. Had to get the “Special” which included tire rotation and inspections. Other wise, oil change only was $15 more. Cabin air filter was changed and service personnel failed to More

by Displeased
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Tenvoorde Ford responded

Hello, we apologize for the frustration you experienced in getting your oil changed at our dealership. Please reach out to Craig Schaefer, our Service Manager, at cschaefer@tenvoordeford.com at your earliest convenience so we have the chance to make things right. We look forward to hearing from you soon.

May 13, 2021

I cannot say enough about our experience at Tenvoorde Ford. From start to finish we had every question and concern answered and truly felt our trade-in was more than fair. After we purchased our F-150, More

by john.stuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jade Aanensen, Russ Hoeschen, Mike Tenvoorde, Russ Hoeschen
May 18, 2021 -

Tenvoorde Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Congratulations on your new vehicles and have a great day!

May 12, 2021

My sales person was amazing! The process was easy and My sales person was amazing! The process was easy and comfortable The service Dept was disappointing We had a rude person Told me my keyless More

by lorelmeinz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Andreasen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Tenvoorde Ford responded

Hello and thank you for the kind words. We want all our clients to have a comfortable and stress-free experience with us! It's great to know that's what you received. We hope to see you again soon. Enjoy the ride!

May 11, 2021

Had my truck in for some warranty work. then I find out advisor not a technician was looking at my truck for what I have no idea then I explained to him how it was not working I leave the truck there for 2 More

by jasonvos1
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dane madson
May 24, 2021 -

Tenvoorde Ford responded

Thank you for your feedback, Jason. We absolutely strive to provide our customers with a straightforward, hassle-free experience, so we are disappointed to hear that yours was not up to par. Please reply to Craig Schaefer at cschaefer@tenvoordeford.com to discuss your concerns, as your satisfaction is of utmost importance to us. Take care.

May 11, 2021

They did a great job of getting me in and very quickly. The service writer was very professional and kept me informed on what was going on. More

by randymorris65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Clifton
May 12, 2021 -

Tenvoorde Ford responded

Thank you for the five-star review! Your satisfaction is important to us, so we want to sincerely thank you for choosing Tenvoorde Ford, Inc. and we hope to see you again soon!

May 06, 2021

Barry was amazing as always. Really went above and beyond, making me much less frustrated. Offering to return my rental car was the icing on the cake! More

by rsiltman13
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Tenvoorde Ford responded

Hello, and thank you for the wonderful review! We are happy to pass along the compliments to Barry. Please come back and see us anytime! Until then, have a great day!

May 05, 2021

I have purchased 2 trucks,both my daughters bought vehicles,all since 2015 was in on monday to look at buying a new truck and the salesman and the accessories guy,if they tried!! could not have made m More

by spankybc.bc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Larsen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Accessories guy
May 12, 2021 -

Tenvoorde Ford responded

Dear spankybc.bc, we apologize if you ever felt less than our number one concern at that very moment. That is never our intention. We want all our customers to leave with feeling like they have received the utmost in customer service. Please allow us the opportunity to discuss your concerns and hopefully earn your trust back. At your earliest convenience, please email David Rodriquez, our General Manager, at drodriguez@tenvoordeford.com. We will hope to hear from you soon.

May 13, 2021 -

spankybc.bc responded

I still am wanting to purchase a new vehicle.was really interested in the new f150 tremor but now know that isnt going to be feasable.perhaps just another xlt with the fx4 package.pretty much the same truck i have now with a small lift is all im after.i live only a few miles from the dealership and have always had a pleasant experience at tenvoorde.always dealt with ron branstner.he and i worked very well together.i would much rather work with you guys,really do not want to drive all over the state looking for a truck.ron always seemed to find what i was after.i know its a goofy year and it is tougher to find these vehicles for everyone you guys do have my empathy in thst regard. BRYON C

May 02, 2021

I’ve only dealt with Tenvoode on my vehicles because I trust the guys who take care of all my needs. They are the very BEST!!!! More

by DDSCHULZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Grant Clifton
May 04, 2021 -

Tenvoorde Ford responded

Wow! Thanks for this great recommendation of our store! We sincerely value your business and look forward to your next visit. Have a wonderful day!

May 02, 2021

Thank you for the great experience and answering all our questions regarding our new vehicle purchase. Also thank you for not being one of those sales representatives that push to much to make the sale and More

by KVPPICKLES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Lochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lily
May 04, 2021 -

Tenvoorde Ford responded

Hi there! We love hearing that you had an exceptional time working with our team! Thanks for giving us this feedback. Have a great rest of your day.

May 01, 2021

Great team! Fast service and would give 1000s stars. Barry is always the best to work with!! Highly recommend Tenvoorde Ford and Barry!!!!! 100 % always More

by angelaannfries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Tenvoorde Ford responded

Hi Angela! Thanks for this lovely feedback from our exceptional team! Come back anytime to say hi or if you ever have any questions. Take care!

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