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Tenvoorde Ford

St. Cloud, MN

4.4
1,894 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,894 reviews

June 03, 2021

Our F-150 was in for a trailer brake controller. The service was performed fast and flawlessly as always. I highly recommend Tenvoorde service dept. More

by badge2206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

June 02, 2021

Our explorer was in for several recall issues and the rusting hood was replaced. The work was excellent and Mikes service was exceptional. He was very concise and timely in keeping us informed of progre More

by gworca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Tenvoorde Ford responded

Hello! We are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the positive feedback. We strive to give our customers the best service experience possible! Thank you again for choosing Tenvoorde Ford!

May 30, 2021

Mike Asperheim is an asset to your company. He is better than any paid advertising. His honesty, knowledge, ability to listen to the customers concern is what customer service is all about. If he is busy wh More

by dannel8900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Tenvoorde Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 28, 2021

If there was an option for no stars I would have picked that. Worst dealership experience ever. Will not recommend my enemies to go there More

by nodnarbk111
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zachary Stumpf
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021

Mike was great to work with he really took care of me that’s all I need to say I really don’t like this 25 word thing More

by brentrehm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Tenvoorde Ford responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

May 22, 2021

Mike was really pleasant to work with they took care of me with a rental car I highly recommend working with this Ford dealer I truly care about their Customers More

by brentrehm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Tenvoorde Ford responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

May 20, 2021

Overall very good service. Just disappointed that they did not reset my oil change indicator and I will have to suffer through hitting OK one extra time these next 4-5 months. More

by paul.m.armstrong
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Tenvoorde Ford responded

Hello Paul! We're happy to hear that you're pleased with the service you receive here at Tenvoorde Ford. We will look into the oil change indicator concerns. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 19, 2021

They couldn't find anything wrong with it, so that was a little frustrating. They didn't charge anything as they didn't find anything so that was good. More

by GHARTHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Clifton
May 19, 2021 -

Tenvoorde Ford responded

Hi, thank you for your review. We value the comments from all our customers and feel that any type of feedback helps us to improve. Please let us know if we can do anything at all for you in the future. Thanks again for choosing Tenvoorde Ford.

May 19, 2021

The service rep was great. There were a few unexpected things and he handled it very well. I think his name was bary. Even found the lost key. More

by ludwig2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Welch
May 21, 2021 -

Tenvoorde Ford responded

Hello and thank you for the honest feedback! We're glad to hear that even after unexpected things happened you were still able to have a positive experience. Thank you for choosing Tenvoorde Ford and we hope to see you again!

May 15, 2021

Took car in for an oil change. Had to get the “Special” which included tire rotation and inspections. Other wise, oil change only was $15 more. Cabin air filter was changed and service personnel failed to More

by Displeased
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Tenvoorde Ford responded

Hello, we apologize for the frustration you experienced in getting your oil changed at our dealership. Please reach out to Craig Schaefer, our Service Manager, at cschaefer@tenvoordeford.com at your earliest convenience so we have the chance to make things right. We look forward to hearing from you soon.

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