Tenvoorde Ford

Mr. sargent resolved the issue nicely. Because of him, we will give Tenvoorde another chance with our service will give Tenvoorde another chance with our service More

I have always gotten great service and exceptional quality work at Tenvoorde's Ford and they have earned my trust and respect for a job well done! quality work at Tenvoorde's Ford and they have earned my trust and respect for a job well done! More

Timely service, found additional concerns. Covered rental and got back on the road. Thanks for the help. and got back on the road. Thanks for the help. More

The only place I take my vehicle. I always talk with Barry. As long as he is working there I will return there for my vehicle service and maintenance. If Barry ever leaves I will find where he is workin Barry. As long as he is working there I will return there for my vehicle service and maintenance. If Barry ever leaves I will find where he is working and take my business there. More

This place is a joke and the worst customer experience ever. Not just with a dealership. Worst ever. First off the sales guy, Zach Stumpf, came out right away with a sexist comment about women. That's ever. Not just with a dealership. Worst ever. First off the sales guy, Zach Stumpf, came out right away with a sexist comment about women. That's how he started off his sale. They knew NOTHING about the Tesla car we wanted to buy (not educated on it at ALL) and had it way overpriced. We know everything about Tesla's. When we were thinking whether or not to get it, he went into this mood instantly like we were wasting his time. We had gone back about a week later to see if we could talk them down to the correct price. This time we worked with Lilly. She was nice until a poor comment she made later on, in the situation. She said "you didn't hear this from me, but we close at 8 and the charger stays on." It sounded like an opening for crime. We were able to talk them down to a proper price this time. The previous owner did not include the charger with the car. Before the papers were signed, they said they would get the charger back. Well they didn't. Not following through on what they had said, is the equivalent of selling a car without a gas tank. You need the charger to make the car go. We had talked to the sales manager, Kris, since they did not follow through yet. On the phone, we had confirmed and verified that they would be getting a TESLA brand charger. He said yes and sounded like he was even looking on the TESLA website while on the phone talking to him. Went to go pick up the charger and they had bought a generic charger which was absolutely completely useless.  Lied and cheap. 1 star is too much for them. They deserve absolute 0 stars. They are full of sexist, cheap liars. Worst customer service we've ever experienced. We would not recommend anyone we know to ever do business with them. More

The service adviser was great to work work. He listened to all my concerns and assured me they would be taken care of. He offered to have someone drive me home so I wouldn't have to wait and said called m to all my concerns and assured me they would be taken care of. He offered to have someone drive me home so I wouldn't have to wait and said called me when my car was done and asked if it was a good time to be picked up. Barry Jensen is a wonderful person to work with. More

I asked for the car fax and was not provided. Disappointed with bumper to bumper warranty , I told it was like a brand new vehicle warranty, in 22 days the battery went dead ,I call they said no Disappointed with bumper to bumper warranty , I told it was like a brand new vehicle warranty, in 22 days the battery went dead ,I call they said no that is regular maintenance, so I realize that it was not bumper to bumper warranty it was a ( tail light warranty ) . I bought two vehicles from tenvooode, I won't be buying another. More

Have a timing problem with my F-150. Really noisy, had in for repair and no improvement. I read online Ford has more than just mine problem with the 5.0 engine. the dealership acts like it is a mystery probl for repair and no improvement. I read online Ford has more than just mine problem with the 5.0 engine. the dealership acts like it is a mystery problem. More

great people to work with. service dept. that is always concerned about taking care of the customer concerned about taking care of the customer More

Isaiah was exceptional! Without him we would never have been able to purchase our new car! He was friendly, caring, had integrity, and you could tell he loved his job. been able to purchase our new car! He was friendly, caring, had integrity, and you could tell he loved his job. More