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Tenvoorde Ford

St. Cloud, MN

4.4
1,891 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,891 reviews

October 15, 2021

Mike was great! He let me know what was going on and even though needed to keep the truck overnight, service was completed on time as promised. More

by hagar130
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

Oct 15, 2021 -

Tenvoorde Ford responded

Thanks for highlighting one of our staff who helped make this such a great experience. Please let us know what we can do for you in the future. Have a great day!

October 14, 2021

Isaiah was exceptional! He was funny and easy to talk with. This was the best car buying experience I've had. I will be back in the future when I need a new vehicle. and will send people to him. Isaiah More

by amynissila
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Williams
Oct 15, 2021 -

Tenvoorde Ford responded

Thanks for highlighting one of our staff who helped make this such a great experience, Amy. Please let us know what we can do for you in the future. Have a great day!

October 13, 2021

dealership is clean, technicians are knowledgeable and courteous. I appreciate the transportation to and from the dealership while my vehicle was being serviced. More

by hiemenzd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Tenvoorde Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

October 13, 2021

Great service and timely Had a very good experience Great service and timely Had a very good experience Will be back for sure Thanks More

by burggrafftina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

October 13, 2021

They replaced the water pump and opened up the engine on my car said they had to change the oil if they did they never changed the oil filter they're mechanic left footprints all over my bumpers and they di More

by jameyblixt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of service writers or mechanics name
Oct 20, 2021 -

Tenvoorde Ford responded

Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. I apologize on behalf of our service team for any mess they may have left behind and would like the opportunity to make it up to you. We would like to offer you a complimentary car wash at your convenience as well as replace your oil filter. When you have an opportunity, please reach out to Craig Schaefer, Service Manager, at 320-251-0540 or email him at cschaefer@tenvoordeford.com to schedule your complimentary car wash and oil filter replacement.

October 12, 2021

Service was Awesome, Friendly, knowledgable employee's. When I dropped off my vehicle I was given a time that the work was to be completed and they beat that time by almost 2 hrs. More

by danderson24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lundgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Branstner
Oct 13, 2021 -

Tenvoorde Ford responded

Hello, we're glad to hear you found our staff knowledgeable and helpful! Thank you for choosing Tenvoorde Ford and we hope to see you again.

October 09, 2021

I was very pleased with the service done on my Ford 2014 Explorer. Mike my service guy was very good about letting me know the cost of my repairs. So happy with the end results. More

by dsaVi8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

October 02, 2021

I always get great service and some of the service people see me a quickly come to see what I need. Unfortunately I have a hard time remembering names and the pictures below are way to small to aid in reco More

by richefixit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

October 02, 2021

My experience trading in my last vehicle and getting into my current vehicle was oustanding! Very personal, professional, friendly, and fair! Thanks Isaiah and Tenvoorde Ford. I love my new ride! More

by Towely
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Williams
Oct 04, 2021 -

Tenvoorde Ford responded

Thanks for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!

October 01, 2021

Not sure about how well I'm treated there. I hope these are enough word's. More

by Terlisner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lochner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Grant Clifton
Oct 13, 2021 -

Tenvoorde Ford responded

Hello, thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Victory Mitsubishi, we take customer reviews very seriously. Please contact me, David Rodriguez, General Manager at drodriguez@tenvoordeford.com. We look forward to working together with you to come up with a solution.

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