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Tenvoorde Ford

St. Cloud, MN

4.4
1,891 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,891 reviews

November 10, 2021

Isaiah sold me a beautiful 2018 Escape. His customer service was the best I’ve received anywhere. He spent lots of time listening to me and answering all my questions. I’m a manager in a retail store an More

by jcmother1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Williams
Nov 10, 2021 -

Tenvoorde Ford responded

Hello! Thanks for highlighting one of our star team members who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

November 10, 2021

Great Service, Easy to work with, customer service was great, It was a good experience. More

by carlosgnlz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Tenvoorde Ford responded

Thank you, Carlos, for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

November 09, 2021

Please don’t waste my time with your 15 word minimum. This is a nuisance and do not send me another one. More

by guggied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Grant Clifton
Nov 10, 2021 -

Tenvoorde Ford responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Tenvoord Ford, if there is anything else we can do, do not hesitate to contact us!

November 07, 2021

Easy to work with. Would have liked a better understanding of the difference in Ford's Extended Warranty, Premium Care package and Ford's Vehicle Service Contract. Are they all the same? It' More

by shortytoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Hartley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Tenvoorde Ford responded

Hello, we appreciate your feedback. If you have any further questions, please do not hesitate to stop by or give as a call. Have a great day!

November 06, 2021

The service writers are accepting work that the staff can't do. They claim that once it goes to the "Dispatcher" they don't see the schedule and can't do anything about it. Respect people's time. Don't More

by bud72896
Recommend Dealer
No
Employees Worked With
Dispatcher
Nov 10, 2021 -

Tenvoorde Ford responded

Hello, we apologize for your experience our dealership. Please understand that we care deeply about all our clients and want nothing more than to see them satisfied. If you would like to speak to someone regarding your concerns, please reach out to David Rodriguez, General Manager at drodriguez@tenvoordeford.com. We hope to turn your experience around.

November 04, 2021

Russ, my service tech did a great job. very courteous and efficient, he took time to explain the the issue I came in for. Good man! More

by hiemenzd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Nov 04, 2021 -

Tenvoorde Ford responded

Hello, we cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were able to take care of you! Thank you again and we look forward to working with you in the future.

October 29, 2021

I trust Mike Asperhiem in the service depart like a brother. Mike represents Tenvoorde’Ford very well but more importantly he treats the customer as if they were family. He is knowledgeable, fair, easy More

by dannel8900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Tenvoorde Ford responded

Hello, we cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were able to take care of you! Thank you again and we look forward to working with you in the future.

October 26, 2021

It was a very good experience. Isaiah and Chad worked well together. Loan process was smooth as well. More

by rschumacher20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Williams
Oct 27, 2021 -

Tenvoorde Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience. Please let us know what we can do for you in the future. Have a great day!

October 24, 2021

From start to finish, our experience with Tenvoorde Ford was professional and enjoyable to buy our 2 vehicles this year! More

by john.stuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Grant Clifton
Oct 25, 2021 -

Tenvoorde Ford responded

Hi there, John. Thank you for the kind words. We want all our clients to have a comfortable and stress-free experience with us! It's great to know that's what you received. We hope to see you again soon. Enjoy the ride!

October 24, 2021

Tenvoorde Ford is the best in the business. Best in customer service & quality repairs every time. More

by Madams634
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane
Oct 25, 2021 -

Tenvoorde Ford responded

Thanks for your praise and kind comments about our team. Take care and have a wonderful day!

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