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Tenvoorde Ford

St. Cloud, MN

4.4
1,891 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,891 reviews

January 13, 2022

Fast, friendly, high-quality service. The service technician's level of expertise is exceeded only by their total commitment to costumer service and satisfaction! More

by RODPEDERSONIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Grant Clifton
Jan 25, 2022 -

Tenvoorde Ford responded

We cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were able to take care of you! Thank you again and we look forward to working with you in the future.

January 13, 2022

The service advisor clearly described issues and when work would be finished. He provided a loaner vehicle which met my needs until my vehicle was completed. I am satisfied with the work that was done. More

by robertmcculloh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Tenvoorde Ford responded

Thank you, Robert, for taking the time to leave us a positive review today! At Tenvoorde Ford, we continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

January 12, 2022

Service has always been excellent any time I have had work done on my car..... More

by Thegapinskis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Tenvoorde Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

January 11, 2022

Service and sales department has been nothing but outstanding every time I have gone into the dealership. I bought 2x used vehicles and there staff has been outstanding. More

by joelkarels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Branstner, Hayden Mell
Jan 12, 2022 -

Tenvoorde Ford responded

Dear Joel, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

January 10, 2022

I had Ford recall work done on F-350 and it took the dealership 3 try’s to get it done right. Very disappointing. More

by jboster1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Asperheim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Tenvoorde Ford responded

Hello, we are sorry for the frustration that was caused during this process. Hopefully, by us getting the repair done correctly in the end, you can understand we want to care of you as a customer. If you would like to discuss further with our Service Manager Craig Schaefer, please reach out to him directly at cschaefer@tenvoordeford.com.

January 09, 2022

Staff is a cut above the rest!!! I would buy from them again and would recommend them to family and friends. More

by Leighq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Stumpf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Tenvoorde Ford responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experiences. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree! On behalf of your friends here at Tenvoorde Ford, enjoy that ride!

January 08, 2022

Professional service, the employees were very helpful and courteous. They were polite and they explained what my truck needed More

by lpdlld918
Customer Service
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Jan 10, 2022 -

Tenvoorde Ford responded

Hello, we are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the positive feedback. We strive to give our customers the best service experience possible! Thank you again for choosing Tenvoorde Ford.

January 08, 2022

Good but could a little faster on there services tomes. Alright in the other services. More

by BJBON55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen, Grant Clifton
Jan 10, 2022 -

Tenvoorde Ford responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Tenvoorde Ford, if there is anything else we can do, do not hesitate to contact us!

January 06, 2022

Service department set up my appointment and give me all the details as to work will be done very friendly. More

by LFLECK36
Customer Service
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Tenvoorde Ford responded

Thank you for taking the time to leave us a positive review today! At Tenvoorde Ford, we continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

January 05, 2022

Poor everything you need to rework all departments especially oil changes etc tire repairs is a big joke, say they fixed the tire put it on your front passenger side go flat by the time you get home s More

by Char
Recommend Dealer
No
Employees Worked With
Don't remember names
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