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Tenvoorde Ford

St. Cloud, MN

Overview
Employees
Reviews
Vehicles
4.4
1,891 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,891 reviews

January 19, 2022

Sales service is good. But would not recommend there service department nothing but issues with them. More

by bryantjustin4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Stumpf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
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Jan 25, 2022 -

Tenvoorde Ford responded

Hello Bryant, we apologize for the frustrating experience you had with the dealership. We appreciate your feedback and your business is very important to us and we would like the opportunity to earn your trust back. If you are open to discussion, I would like to have the opportunity to speak with you about your visit. Please contact me directly at cschaefer@tenvoordeford.com. I look forward to hearing from you. Thank you, Craig Schaefer

January 19, 2022

I HAD MY F 150 IN FOR A OIL CHANGE AND AIR FILTER REPLACED AND EVERYTHING WAS HANDLED WELL . More

by dfrer10487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2022 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

January 16, 2022

The service we received seemed to be ok; however, I had a problem scheduling the appointment. My multiple calls appeared to go to a call center. I asked questions with each call, and never seemed to get a re More

by TMSJTORGERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2022 -

Tenvoorde Ford responded

We sincerely apologize for any frustration this process has caused you. We understand how strongly you must feel and would love the opportunity to make it right. If you're open to a discussion, please contact Craig Schaefer at cschaefer@tenvoordeford.com. We look forward to hearing from you.

January 15, 2022

I think I’ve already reviewed Tenvoorde. I had my oil changed and always have it done at Tenvoorde. I never had a problem with Tenvoorde. Always courteous and timely . More

by NORTHWOODSANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2022 -

Tenvoorde Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

January 15, 2022

Unanticipated repair was able to be handled on the same day as a scheduled repair was done saving me another 30 mile trip and a day of time I would would have lost. That means a lot to me More

by Steven Beseman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2022 -

Tenvoorde Ford responded

Thank you, Steven, for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

January 15, 2022

Always have great service here.And so easy make an Always have great service here. And so easy make an appointment Love doing business here. More

by WINN67jammer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Litzau
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Jan 18, 2022 -

Tenvoorde Ford responded

We are happy to hear that you are pleased with the service you received here at Tenvoorde Ford. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 15, 2022

Great service and minimal waiting time. Friendly staff and good and central location in St Cloud More

by Kasperddt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Grant Clifton
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Jan 18, 2022 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

January 15, 2022

I had my F 150 in for oil change and everything was handled well and on time. More

by b_koester
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2022 -

Tenvoorde Ford responded

Hello, we are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the positive feedback. We strive to give our customers the best service experience possible! Thank you again for choosing Tenvoorde Ford.

January 15, 2022

Super friendly and easy to work with! Purchasing my first vehicle through them was a great experience! More

by Katlynbuermann
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayden Mell
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Jan 18, 2022 -

Tenvoorde Ford responded

Thank you so much, Katlyn, for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Welcome to the Tenvoorde Ford family!

January 14, 2022

i wasn't sure exactly which model i wanted but Sam took the time to explain all the various options. he then suggested a test drive in the vehicle that he thought best matched what i was looking for. it wa More

by litespeed94
Recommend Dealer
Yes
Employees Worked With
Chad Williams
Sam Andreasen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2022 -

Tenvoorde Ford responded

Hello! Thanks for highlighting one of our star team members who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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