Tenvoorde Ford
St. Cloud, MN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Poorly diagnosed service issue. Replaced routers/pads on the rear brakes when the problem was the calipers on the front. Significantly over charged only to actually get the problem Replaced routers/pads on the rear brakes when the problem was the calipers on the front. Significantly over charged only to actually get the problem fixed for 200.00. The same service in Little Falls would have been 300 vs 500. Would not buy a new vehicle there if I can’t trust that I won’t be taken advantage of. More
Amazing always buying my cars there. They treat you super great and service is a breeze They treat you super great and service is a breeze More
This was the 4th time I brought in my F-150 for the same problem. Changed the front wheel bearing at a cost of around $800 on 1st visit… still had grinding noise coming from front end. 2nd visit could not d problem. Changed the front wheel bearing at a cost of around $800 on 1st visit… still had grinding noise coming from front end. 2nd visit could not detect noise due to snow covered roads. 3rd visit diagnosed EIW problems and parts were ordered. 4th visit installed replacement part and determined that didn’t help (no charge… waste of time). They are now saying it is the front differential and the cost to install a used differential is around $2100. This will be the 5th visit and my confidence on this diagnostic is very low … by the way I have had this vehicle only maintained at Tenvoorde or Tenvoorde Quick Lane no other shop has touched this vehicle since I bought it with around 7000 mile. I don’t believe my next vehicle will be a Ford and I don’t believe I will return to Tenvoorde… this is the 12th F-150 I have owned. More
I always have good service when I bring my vehicle into Tenvoorde. Barry always is friendly and makes sure everything is done and done right! Tenvoorde. Barry always is friendly and makes sure everything is done and done right! More
Great service and super friendly to work with! ! George completed our two car purchase without any time consuming issues. ! George completed our two car purchase without any time consuming issues. More
Barry is a great advisor! He kept us informed through out the time it was in the shop. The only thing is it would have been nice to have a loaner. The car will need to go b He kept us informed through out the time it was in the shop. The only thing is it would have been nice to have a loaner. The car will need to go back when parts arrive but that is not on the shop. Just taking longer for parts and that is understandable. More
Staff is friendly and they do great work I would continue service in the future service in the future More
Great experience. Everyone was super helpful and nice. Asked many times if I had any questions and they were great at explaining everything. Asked many times if I had any questions and they were great at explaining everything. More
A 9 am appointment didn't get looked at till 1:30 pm, wasn't done till 4 pm. wasn't done till 4 pm. More
Sales department is poor. They ignored us when we wanted to purchase new nunerous times. We no longer use them for purchases. Service has been very receptive and prompt with making repairs and service. Part to purchase new nunerous times. We no longer use them for purchases. Service has been very receptive and prompt with making repairs and service. Parts and service is a bit more expensive than surrounding dealerships. More