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Tenvoorde Ford

St. Cloud, MN

4.4
1,890 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,890 reviews

March 30, 2022

I have always had my truck serviced here and really like the service advisor I work with. Mike is very personable and I feel honest and upfront with me on all service issues. More

by Ronthielen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Tenvoorde Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

March 30, 2022

Are very helpful in keeping you informed about what is needed for you vehicle and did it in very timely matter ...... More

by goenner0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Mar 31, 2022 -

Tenvoorde Ford responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future.

March 30, 2022

Prompt, courteous, knowledgeable. Very pleased with first experience here and I plan to return in the future. More

by MICHAEL_A_MITCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 31, 2022 -

Tenvoorde Ford responded

Hello, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

March 30, 2022

During the visit the right passenger windshield wiper was scheduled to be corrected as it was over traveling and hitting the trim of the window border trim or edge. It’s still doing it! More

by GLBARSNESS53
Recommend Dealer
No
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Tenvoorde Ford responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to Phil Waxon at pwaxon@tenvoordeford.com when you have a chance. Thank you, and we look forward to hearing from you.

Apr 01, 2022 -

GLBARSNESS53 responded

The issue was ... and sent earlier as shown above from the enquiry. I do not wish to return the vehicle for a full day to "again" have it hopefully corrected. There are other avenues now to pursue.

March 30, 2022

It was bad int he past and has turned around for the better. Nice people More

by GRAHAMLORSUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Tenvoorde Ford responded

Hello there, we appreciate you taking the time to leave us this feedback. We are so pleased you enjoyed your visit this time around. Please don't hesitate to reach out if there's anything additional we can do for you.

March 30, 2022

I bought my new "used" vehicle recently and worked with Lily. First we spoke through an inquiry regarding availability through email and text, Lily was very quick and responsive which helped a ton! She was More

by Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lily Huntsman
Mar 31, 2022 -

Tenvoorde Ford responded

Congratulations on your new vehicle! We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2022

We were happy with the way our deal went through. Hopefully their construction will be done soon. More

by Kmtraut
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Stumpf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Tenvoorde Ford responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2022

The work was done quickly, and correctly with no up sale which was appreciated. Very friendly!! More

by djblair_9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Tenvoorde Ford responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

March 27, 2022

i have been dealing with Tenvoorde ford since I bought my first car. It was a candy apple red galaxy 1968. I was happy how everything was handled. More

by CLARIBELL47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Tenvoorde Ford responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

March 26, 2022

Did a great job. Clearly explained what was done and why. Only disappointment was it took a week or so to get the appointment scheduled. More

by BWORZALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Tenvoorde Ford responded

We are glad to hear that you are satisfied with the service you received with us! We apologize for any inconvenience with scheduling your appointment. Please don't hesitate to reach out to us if there's anything more we can do!

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