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Tenvoorde Ford

St. Cloud, MN

4.4
1,887 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,887 reviews

April 25, 2022

The guys here are always helpful and courteous. Getting a car wash when they are done is an nice plus!! More

by deb17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Tenvoorde Ford responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future.

April 24, 2022

I was lied that my car was fixed. It took an email Deb to get things moving. Phil did the best he could when dealing with services techs. The services techs lost my motor cover and ne More

by nickbeck1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asperheim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil did the best he could, Russ Hoeschen
April 24, 2022

wonderful place to do business at people all know what their job is and there very knowledgeable More

by eich57.re
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Litzau
April 24, 2022

The people at the front desk need to talk to and understand what is going on in the shop. A lack of communication on my vehicle took longer than expected. More

by MarkBarthel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
April 23, 2022

Each time I have inquired about something I have had correspondence back to attempt to resolve the issue More

by ziwicki4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayden Mell
Apr 25, 2022 -

Tenvoorde Ford responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

April 22, 2022

I had a quality service and customer service experience. Shuttle service and timeliness of service is key to my use of dealership. More

by ARLEN.WESTERGREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Tenvoorde Ford responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 22, 2022

Poor service, rude since the beginning. They looked disgusted Avery single time I needed something. More

by An✌🏻
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Stumpf
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2022

Quick lane staff were considerate, stored my vehicle in the garage when we were not able to pick up it before closing and bad weather was predicted for overnight. More

by BRNCAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
Apr 25, 2022 -

Tenvoorde Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2022

When I had my car alignment done. The dealer alignment rack was defective, causing my wheels to be way out of alignment. This caused extreme difficulty when driving on ice and snow co More

by DRAUSCH
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Russ Hoeschen
Apr 21, 2022 -

Tenvoorde Ford responded

Hi DRAUSCH, I appreciate you taking the time to speak with me. Your feedback is valued as we are always looking for ways to improve our service and make sure customers are completely satisfied with the service we provide. If you have any questions or concerns please feel free to reach out to me at cschaefer@tenvoordeford.com. Thank you, Craig.

April 19, 2022

Express Lane Winter Package, no reservation, but still completed within one hour. Oil change, check fluids, check and rotate tires. Completely satisfied. More

by dusty56438
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Tenvoorde Ford responded

Hi, we are so pleased you enjoyed your visit! We hope to be of service to you again in the future.

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