Tenvoorde Ford

Wish they had informed me in detail about the extended warranty being part of the original 3 years/36000. warranty being part of the original 3 years/36000. More

Response time to my inquiry for a service appointment was amazing. The appointment was set around my time frame as I live out of town. The service department was very friendly and knowledgeable. Thank yo amazing. The appointment was set around my time frame as I live out of town. The service department was very friendly and knowledgeable. Thank you for taking care of my truck! More

I had an appointment and when i got there they didn't have the part ordered. So i had to leave and i'm now waiting for a call to tell me the part is in so they can reschedule the appointment. have the part ordered. So i had to leave and i'm now waiting for a call to tell me the part is in so they can reschedule the appointment. More

Very good service even without an appointment. Took care of problem with no charge immediately Took care of problem with no charge immediately More

I recently bought a 2015 Ford Escape here and Zach helped me out when buying this and he was very helpful and a funny guy when helping me find this car. He went out of his way to make me and my mom happy whe me out when buying this and he was very helpful and a funny guy when helping me find this car. He went out of his way to make me and my mom happy when buying this car, even if it meant buying us canes! He helped me choose the best and safest option when buying this car:) More

Kind of hit and miss on what to expect. I secheduled an appoiment and got the email comfirming. When I arrived they had no record of it. So I gave him the details again and also my cell I secheduled an appoiment and got the email comfirming. When I arrived they had no record of it. So I gave him the details again and also my cell number to call with questions or done. I waited 6 hours with no call so I called them. They had called me several hours earlier but called the wrong number, not the one I gave him. Staff is always friendly but system may need some work. And after this they could not recreate the problem. More

Barry did a great job of getting my truck repair completed right away . Great communication. completed right away . Great communication. More

Great Job Craig! ! Needed a new fob for my MKX Lincoln. I had called earlier and placed an order. Received a call two days later that the fob had arrived and made a ! Needed a new fob for my MKX Lincoln. I had called earlier and placed an order. Received a call two days later that the fob had arrived and made an appointment. Craig in the service department helped me, got the job done quickly. Very professional, courteous, and friendly. Kept me updated with the progress and had my car washed. Very enjoyable experience. I also noticed that other employees also greeted me with a smile and asked if they could help me. Very impressed with the wonderful service. More

Tenvoorde is great. I wouldnt take my car anywhere else, however the last visit was disapointing. They put my new side mirror on and now the window switch is just hangin I wouldnt take my car anywhere else, however the last visit was disapointing. They put my new side mirror on and now the window switch is just hanging there. Didnt bother to put it back together properly. I would like that fixed. Im not happy about it. More

At first the supervisor was sure that my problem was not caused by previous service and it took a lot of communication to get to a resolve and was later found that the issue indeed was from previous service caused by previous service and it took a lot of communication to get to a resolve and was later found that the issue indeed was from previous service. More