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Tenvoorde Ford

St. Cloud, MN

4.4
1,887 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,887 reviews

December 06, 2022

They never tell me the truth. Unprofessionallyt they try to take my car by trading it or giving me less than its value. They also charge me more than customers. They also took my More

by caraale2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Larsen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Tenvoorde
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Lundgren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Stumpf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asperheim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Wobschall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Poehler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen, Colt Litzau
Dec 06, 2022 -

caraale2009 responded

Never trust their service because they will never tell you the truth

Dec 07, 2022 -

Tenvoorde Ford responded

We regret to hear that you are displeased with your recent experience with us. Please reach out to David Rodriguez at drodriguez@tenvoordeford.com when you can so we can address this situation directly. Thank you and have a great day.

December 05, 2022

I made appointment for very specific service work, not asking for diagnostic procedure. The service manager wanted to do the diagnostic step, but not necessary for what I expected to be done. They did w More

by MN Lincoln MKX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Morrison
Dec 07, 2022 -

Tenvoorde Ford responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Phil Waxon at pwaxon@tenvoordeford.com so we can work towards a resolution. We look forward to hearing from you.

December 04, 2022

The service was excellent. The advisor was prompt, informative and easy to deal with. The prices were comparable to other shops I have been too. More

by AARONSCHERER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Hoeschen
Dec 05, 2022 -

Tenvoorde Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

December 03, 2022

Explain things well and done when promised. Courtesy rides work out great and save lots of time. More

by LSCHRODEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember name
Dec 05, 2022 -

Tenvoorde Ford responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

December 02, 2022

Always pleasant to deal with and love the courtesy car experience (good driver). Only issue I had was they forgot to run my car through the wash when it was done - they did that, though, when I mentioned More

by penningswilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 05, 2022 -

Tenvoorde Ford responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2022

Great service! Friendly, knowledgeable, and professional. Offered a ride where we wanted to go and picked us up later. Quoted prices for services that we needed. Ve More

by Ptcruiser409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Schaefer
Dec 01, 2022 -

Tenvoorde Ford responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

November 30, 2022

Had my vehicle for an entire week. When I drove it home it was still smelling like gas! Very disappointed! More

by ladykate5553
Recommend Dealer
No
Employees Worked With
Bob Aanenson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Tenvoorde Ford responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact Phil Waxon at pwaxon@tenvoordeford.com so we can work with you to make this right.

November 28, 2022

Professional. Courteous. Offered me a quote for tire replacement. Will recommend to others. Enjoyable. Could uuse $100.00 More

by cs.lechner73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Hoeschen
Nov 29, 2022 -

Tenvoorde Ford responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2022

Tim was so kind in quick lane! Thank you for the great service and we will be back again! More

by Brea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim stueve
Nov 28, 2022 -

Tenvoorde Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

November 25, 2022

Very good service. I received timely notifications about the appointment. The porters are very friendly. More

by daveandyvonnerothstein
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Tenvoorde Ford responded

Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

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