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Tenvoorde Ford

St. Cloud, MN

4.4
1,911 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 1,911 reviews

September 23, 2024

They were there when I needed them to be there. That was a good thing. More

by jersmit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that Tenvoorde Ford was there for you when you needed us. Your satisfaction is our priority!

September 22, 2024

Service was quick and cost was as quoted. Always have service done here when in the area. More

by mhawkinsfamily
Recommend Dealer
Yes
Employees Worked With
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! We're glad to hear that you had a quick service experience and that the cost met your expectations. We appreciate your loyalty and look forward to seeing you again at Tenvoorde Ford!

September 22, 2024

Good fair good fair good fair good fair good good good fair fair good good More

by ihunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Tenvoorde Ford responded

Thank you for the 5-star rating! We appreciate your support and look forward to serving you again at Tenvoorde Ford!

September 20, 2024

Maddie knew why I was there and got me in on time and told me how long it would be More

by tolson3716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that Maddie at Tenvoorde Ford was attentive and got you in on time. We appreciate your support!

September 19, 2024

During the purchase I requested any of the service records that you have. Or any service work you performed prior to adding the car to the lot for sale. I did not receive any of this information. I f More

by harlanpotvin
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Tenvoorde Ford responded

Monica, please reply with the following: Harlan, we are sorry the service records for the certified pre-owned vehicle you purchased were never given to you. We will have Ashley send those to you right away. Thank you for your business and we look forward to assisting you in the future. If you have any more questions regarding your purchase, please contact our general sales manager Kris Culhane via email at kculhane@tenvoordeford.com

September 18, 2024

Brought my truck in for the 10 point check and oil change. Mechanic did not properly secure the belly cover which came loose on the way home. The corner tab broke off, making it unable to be resecured More

by lpudlick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Tenvoorde Ford responded

Thank you for taking the time to speak with our service manager about your concerns. We appreciate you bringing this to our attention. I'm sorry to hear about the part failure you experienced. Please know that we take these matters very seriously, and we are committed to resolving this issue for you. If you have and further concerns or questions, please reach out Craig at cschaefer@tenvoordeford.com

September 16, 2024

Very good service. Presented all of our options and came up with a very welcome alternative. More

by ARLEN.WESTERGREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Tenvoorde Ford responded

Thank you, Arlen! We're glad you had a great service experience and that we could offer a helpful alternative. We appreciate your feedback!

September 16, 2024

Everyone was very nice before the sale. George and I spoke about the warranty on my Jeep and said it would be covered for the 3 year or 36000 miles. After the fact I found out that it was More

by schewe
Recommend Dealer
No
Employees Worked With
Chad Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Hartley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Tenvoorde Ford responded

Hi, We apologize the situation was not properly handled at the onset. We were also surprised to learn the Jeep paint warranty was different for Canadian vehicles but resolving the paint issue for you is why people chose to do business with Tenvoorde Ford. We are glad we came to a resolution with you and look forward to getting the hood bubbling taken care of. Thanks again for your business! If you have any more questions or concerns please continue contact with Chad Williams 320-251-0540.

September 16, 2024

I have received excellent results from the service team at Tenvoorde. Great communication and follow up to insure I am satisfied with the work performed More

by bradvigen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Tenvoorde Ford responded

Thank you, Brad! We’re glad to hear you’ve had excellent results with our service team and appreciate the communication and follow-up. We look forward to assisting you again!

September 16, 2024

I was very satisfied with the service and the communication. I will continue to come back. More

by tbroquis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're happy to hear you were satisfied with the service and communication. We look forward to seeing you again!

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