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Tenvoorde Ford
St. Cloud, MN
1,887 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,887 reviews
August 24, 2023
They were nice to deal with but didn’t listen when I told them the problem which then resulted in several extra trips. I’m an hour away so it costed a lot besides my time. Then they expected me to pay a seco them the problem which then resulted in several extra trips. I’m an hour away so it costed a lot besides my time. Then they expected me to pay a second $100 deductible after fixing a different issue I didn’t ask them to fix and realizing the problem was what I told them in the first place. More
by judycassman
Verified CustomerEmployees Worked With
August 21, 2023
They struggle with trying to fix the vehicle. Owned it for 3 months and had it in 4 times. Now they won't even return phone calls. Very poor service. Owned it for 3 months and had it in 4 times. Now they won't even return phone calls. Very poor service. More
by rdwurst1000
Employees Worked With
Alex Ladino
August 20, 2023
Everything was great. They helped with any questions or concerns I had. Made buying my first new car easy! They helped with any questions or concerns I had. Made buying my first new car easy! More
by cdve23
August 15, 2023
Great customer service. Friendly and made sure I had been informed of what technician was doing. Friendly and made sure I had been informed of what technician was doing. More
by hudson16
August 14, 2023
Maddi was excellent to work. She had them do exactly what I wanted. Nice neat job and done ahead of time. She called me as soon as done. No Surprises! Thanks She had them do exactly what I wanted. Nice neat job and done ahead of time. She called me as soon as done. No Surprises! Thanks More
by dblrquale
Employees Worked With
August 13, 2023
Overall it seems to be a good dealership, however I purchased a used vehicle (2020) and I was only given one fob, and little effort was made to get me a second one. purchased a used vehicle (2020) and I was only given one fob, and little effort was made to get me a second one. More
by jmstay66
August 13, 2023
Nothing bad to say. Don’t always use your service can be more expensive then others Don’t always use your service can be more expensive then others More
by JOHNBIGELOW10
Employees Worked With
August 13, 2023
George was great to work with! Super responsive and easy to get ahold of anytime. I also appreciated how he took the time to explain all my options without being pushy in any way. Super responsive and easy to get ahold of anytime. I also appreciated how he took the time to explain all my options without being pushy in any way. More
by Luke
August 11, 2023
We purchased a pickup at the end of July. Matt , our salesman, was great to work with. We were told that he was new to the dealership but found his mentor George, &Matt to be exception Matt , our salesman, was great to work with. We were told that he was new to the dealership but found his mentor George, &Matt to be exceptionally helpful and courteous. More
by bob
August 10, 2023
The Tenvoorde crew was great. I found the lending company somewhat vague to deal with. I tried to do stuff on line, but I could not get things to work. I paid off the entire lo I found the lending company somewhat vague to deal with. I tried to do stuff on line, but I could not get things to work. I paid off the entire loan just a few days ago. I had to call to see if they received my overnight check. I wanted to try to pay it online but I could not get their site to work for me. More
by binnie320.1979
