Back

Tenvoorde Ford

St. Cloud, MN

4.4
1,886 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
Contact Dealership

185 Roosevelt Rd.

St. Cloud, MN

56301

Directions

By Type

Showing 1,886 reviews

March 18, 2024

My experience with Tenvoorde has been nothing short of exceptional. Mike's attention to detail and commitment to customer service is outstanding. Thank you. Tim Lentner More

by Tim Lentner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Tenvoorde Ford responded

Hi Tim! Thank you! We're thrilled you had an exceptional experience at Tenvoorde Ford with Mike's outstanding service. We appreciate your support and look forward to serving you again!

March 18, 2024

Great help problem solving the issue. The shuttle service was huge for me. Thanks for the ride. More

by SCJO0307
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Tenvoorde Ford responded

Thank you for your kind words! We're glad we could assist you in problem-solving and that our shuttle service was helpful. Your satisfaction is our priority at Tenvoorde Ford. Don't hesitate to reach out if you need anything else. We appreciate your support!

March 17, 2024

George went out of his way to make our buying experience amazing, highly recommend George and Tenvoorde ford. More

by bretpederson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Tenvoorde Ford responded

Hi Bret, Thank you for your glowing recommendation! We're delighted to hear that George went above and beyond to make your buying experience amazing at Tenvoorde Ford. We'll be sure to pass along your kind words to him. If you need anything else or have any questions, please feel free to reach out. We appreciate your support!

March 16, 2024

Awesome dealership. I’ve bought three vehicles from them now and always had a good experience. Service is also top shelf. I’ll be back no questions asked. More

by 93diesel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Wobschall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Tenvoorde Ford responded

Hello, Thank you for your loyalty and kind words! We're thrilled to hear that you've had awesome experiences with us, both in purchasing vehicles and receiving top-notch service. We appreciate your continued trust and look forward to serving you again in the future. If you ever need anything, don't hesitate to reach out.

March 16, 2024

Service scheduler was very precise and pleasant. The service area was very clean and the service was completed in record time. Thank you very much. More

by towlerroger1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES GEDDE
5.0
This rating includes all reviews, with more weight given to recent reviews.
KELVIN LARSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Tenvoorde Ford responded

Hi, We're thrilled to hear that you had a precise and pleasant experience with our service scheduler and that your service was completed efficiently. If you need anything else in the future, please don't hesitate to reach out.

March 16, 2024

It was a very satisfactory experience! The vehicle was ready ahead of the estimated time. More

by karenlangsjoen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Tenvoorde Ford responded

Hi Karen, We're thrilled to hear that you had a very satisfactory experience with us and that your vehicle was ready ahead of schedule! Thank you for choosing us for your automotive needs. If you ever need anything else in the future, don't hesitate to reach out. We appreciate your feedback!

March 14, 2024

Barry went above and beyond to make my cars issues right! He made the appointment and communicated to me what was wrong. Kudos to Barry More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Tenvoorde Ford responded

Hi Denise, We're thrilled to hear that Barry provided exceptional service and went above and beyond to address your car's issues! Thank you for sharing your positive experience with us. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your feedback and your business!

March 14, 2024

Purchased a 2020 F150 king ranch We purchased under coating, Paint sealant, We dropped the truck off over night came to pick it up asked if everything was done was told yes. Got home looked under the t More

by Stacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Lochner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Tenvoorde Ford responded

Hello, We apologize for the inconvenience and disappointment you experienced. This falls short of our standards, and we're truly sorry for the oversight. Your feedback is valuable, and we'll use it to improve our processes and ensure better service in the future. Please don't hesitate to reach out to Craig Schaefer at cschaefer@tenvoordeford.com if there's anything else we can assist you with.

Mar 16, 2024 -

Stacker responded

After I got the truck home. I had to put a gallon of washer fluid in the tank. Checked the break fluid, it was under the low line. Added break fluid to the correct height. The antifreeze fluid was at the low point. Brought that up to spec. There was a tag that said you did an oil change on my windshield, I am positive it was ever done since the oil was really dirty and black when I checked it. I have been changing my own oil for 50 years so I know what it looks like when it’s dirty. I did an oil change myself so I know when it was done and what oil was used. They oil life gauge on the truck said 75%. What a joke. At least now I can start maintaining the vehicle myself and know it is done right. This truck when in my possession will never go over 5k miles on an oil change. You deleted all the work that was done on the truck through the app. When I first got the app I looked to see what was done on the truck for service and I saw the records. Went to add what I did and all the records were gone.

March 13, 2024

Just a heads up. I Cindy purchased the vehicle, took out the loan in my name however: you have Wayne’s number down to call, and his email. As I previously worked f More

by Cindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Gerwing
Mar 14, 2024 -

Tenvoorde Ford responded

Hi Cindy, We appreciate your feedback and will ensure that all future communications regarding your vehicle are directed to you. We're glad to hear that your overall experience was great, and we're pleased that our sales and finance teams provided excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We value your business!

March 11, 2024

Great Customer Service, very helpful, very responsive! 10/10. Jade answered questions quickly and was very easy to work with. More

by mbeugen
Recommend Dealer
Yes
Employees Worked With
Jade Aanenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! We're thrilled to hear that you had a positive experience with our team at Tenvoorde Ford. We appreciate your business and look forward to serving you again in the future. If you have any further questions or need assistance, feel free to reach out to us anytime.

...
15
...